This trip was definitely a great one. From check-in to check-out, all the facilities and staff were top-notch! Kudos to the team for a wonderful stay.

This trip was definitely a great one. From check-in to check-out, all the facilities and staff were top-notch! Kudos to the team for a wonderful stay.

The surroundings are nice, plus the ability to use Atlantis is nice. The rooms are average to poor, not too clean and not very well planned. The personnel gather in the tea room, which is supposedly meant for guest, very strange. The food in the restaurant is not good, breakfast is poor.

The surroundings are nice, plus the ability to use Atlantis is nice. The rooms are average to poor, not too clean and not very well planned. The personnel gather in the tea room, which is supposedly meant for guest, very strange. The food in the restaurant is not good, breakfast is poor.

Did have a bed bug problem. The hotel was accomodating when advised of the issue. Feel the cost was pricy for the accommodations and lacking amenities. Was a $60 a night looking hotel. Overall did have a good time.

Did have a bed bug problem. The hotel was accomodating when advised of the issue. Feel the cost was pricy for the accommodations and lacking amenities. Was a $60 a night looking hotel. Overall did have a good time.

Amazing

Amazing

We had a fantastic stay. Everything was fine until the last evening. We had just finished a plate of chicken wings from the restaurant and since we had some leftovers from a different day, we moved to the bar to enjoy a drink and finish our food from the other day….then the two ladies in the indoor/outdoor dining area chased us down for borrowing a fork. It was very humiliating. So my husband proceeded to go back up to our room and grab a plastic fork he had in his backpack. This was totally unnecessary by the wait staff. I happen to ask the bartender if he had a plastic spoon for my drink and where did he go to retrieve it?….in the dining room by the staff where they had a bunch of plastic utensils. If only the ladies would’ve been kind enough to offer us The plastic utensils that they have for guests This whole situation would’ve never happened.

We had a fantastic stay. Everything was fine until the last evening. We had just finished a plate of chicken wings from the restaurant and since we had some leftovers from a different day, we moved to the bar to enjoy a drink and finish our food from the other day….then the two ladies in the indoor/outdoor dining area chased us down for borrowing a fork. It was very humiliating. So my husband proceeded to go back up to our room and grab a plastic fork he had in his backpack. This was totally unnecessary by the wait staff. I happen to ask the bartender if he had a plastic spoon for my drink and where did he go to retrieve it?….in the dining room by the staff where they had a bunch of plastic utensils. If only the ladies would’ve been kind enough to offer us The plastic utensils that they have for guests This whole situation would’ve never happened.

Loved my stay. Staff are super kind and helpful. The 2 day stay included access to all Atlantis parks and beaches. Really would book here again if I would want to go back to Atlantis. Not too expensive and beds are comfy. Basic but convenient.

Was a real good place to stay had lots of fun and it came with a ron of value. The restaurant on site is where we had the best meal thw whole time.

Excellent place to stay to get use of the Atlantis waterpark, aquarium etc at a very reasonable price. The hotel is not fancy, but is great value for the use of Atlantis facilities and offering a free breakfast

I would not recommend this hotel is you’re traveling with kids. Rooms are very dirty….the only good thing is that you get free passes to visit the Atlantis water park besides that I would just rather spend the money and stay at the Atlantis!

Super convenient, safe, clean and affordable !

I love everything about the property I dislike nothing

Hotel staff was very kind and accommodating went above and beyond to make our stay pleasant. Definitely recommended and will be revisiting!

I enjoyed my stay, and the staff was friendly. The room was spacious. However, there were a few items that were not as cleaned as I expected. The fan in the room was dusty, and the floor didn’t feel clean. I didn’t like that I had to go all the way around to take the elevator with my suitcases, I would had paid someone to take them up. Other than that, it was a good stay, I would stay here again and recommend it to others.

Room was clean.When I booked the room it said it came with a 50$ food and beverage credit and I did not receive this even after I inquired about it.

It’s walking distance to Atlantis and convenient stores and restaurants.

Everything was great especially the staff

Check-in: horrible!! 6 guests on the line and only a single staff, while the other staff goes outside picks up delivered food for 3 persons and proceeds to go back in the office. 45 minutes to check-in! Room furniture was ok, but definitely needs updating. Hallways smell very musty. A/C in the lobby wasn't working. Had to park 2 blocks away because they had trailers in the parking lot, but it rained torrentially all weekend and they had no shuttle service to the parking lot. They "rent" guests umbrellas for $50. Came back to the hotel at 1am in the rain and the parking lot 2 blocks away denied me entrance; went to the front desk and the clerk wanted me to park in the hotel parking lot until the morning; but the security (Mr. Burrows) refused to let me, so we waited for 45 minutes for him to call the security manager of the other parking lot for me to park there. This was after 1am in the morning, and the hotel lot was empty! I asked 3 straight days to speak to the GM (Mr. Wright) but he was never on property and never messaged me back. Restaurant service was crap! Just crap! Food was good but service was crap! I'm back in a month and already booked elsewhere.

It’s was a comfort safe the place needs to be remodeled badly but our trip over was good.

The property overall was clean and managed well. One issue is that some of the food items at breakfast were still cold every though they were on warmers.

Check-in: horrible!! 6 guests on the line and only a single staff, while the other staff goes outside picks up delivered food for 3 persons and proceeds to go back in the office. 45 minutes to check-in! Room furniture was ok, but definitely needs updating. Hallways smell very musty. A/C in the lobby wasn't working. Had to park 2 blocks away because they had trailers in the parking lot, but it rained torrentially all weekend and they had no shuttle service to the parking lot. They "rent" guests umbrellas for $50. Came back to the hotel at 1am in the rain and the parking lot 2 blocks away denied me entrance; went to the front desk and the clerk wanted me to park in the hotel parking lot until the morning; but the security (Mr. Burrows) refused to let me, so we waited for 45 minutes for him to call the security manager of the other parking lot for me to park there. This was after 1am in the morning, and the hotel lot was empty! I asked 3 straight days to speak to the GM (Mr. Wright) but he was never on property and never messaged me back. Restaurant service was crap! Just crap! Food was good but service was crap! I'm back in a month and already booked elsewhere.

The internet was not strong. The water in the showers was very low. However the complementary breakfast was fantastic.

Love this hotel and the staff over and over again! Would definitely recommend

Love this hotel and the staff over and over again! Would definitely recommend

like the location, and access to Atlantic water park. The hotel really need update and detail to cleaning. It's pretty dirty. Front desk staff are so impatience. The breakfast choices are ok.

like the location, and access to Atlantic water park. The hotel really need update and detail to cleaning. It's pretty dirty. Front desk staff are so impatience. The breakfast choices are ok.

I liked everything about this place. This is the 2nd year in a row coming here and staying at the Comfort Suites. This is going to be a yearly trip. FYI, They are building a putt putt golf course at the Atlantis resort!!!!!! I can’t wait until next year

The best