This hotel looks tired like the staff and the sad breakfast. Interior is still okay fortunately. Good location.

Old building ( almost classical) but require updating. Only first floor ( reception level) nice and fresh, but room level’s tired and very much used. Location is excellent staff very friendly and helpful.

The view was nice, the staff was nice

Overpriced dinner buffet. Disappointed with quality and selection of the food.

Overpriced dinner buffet. Disappointed with quality and selection of the food.

Very nice hotel, our 4th time staying there.

Very nice hotel, our 4th time staying there.

We had a great stay! Breakfast and pools were unbelievable. 2 Pools closed at 6 and rooms needed an update. Our air conditioning was a fan that hardly worked. Very quiet, stunning views of the city.

We had a great stay! Breakfast and pools were unbelievable. 2 Pools closed at 6 and rooms needed an update. Our air conditioning was a fan that hardly worked. Very quiet, stunning views of the city.

Fantastic hotell

Fantastic hotell

This is definitely not a 5 star hotel. The lobby is nice and the breakfast options are good, but the bathroom has black mould all around the tap and sealant. What 5 star hotel doesn't have a coffee and tea tray in the rooms? I went down to the bar one evening to buy hot chocolate. The very rude barman glanced at me and carried on serving others who came after me. At first I thought it was a mistake, but when he did it twice, I just walked away because I didn't want to exchange words with such an ignorant person. The evening before I purchased a cup of tea at the bar. I had to wait a while for it and I specifically asked for oat milk, which I was told they had. They arrived with regular milk which made me sick. I will rate this hotel 3 stars and that is me being generous and their bar staff need serious training.

This is definitely not a 5 star hotel. The lobby is nice and the breakfast options are good, but the bathroom has black mould all around the tap and sealant. What 5 star hotel doesn't have a coffee and tea tray in the rooms? I went down to the bar one evening to buy hot chocolate. The very rude barman glanced at me and carried on serving others who came after me. At first I thought it was a mistake, but when he did it twice, I just walked away because I didn't want to exchange words with such an ignorant person. The evening before I purchased a cup of tea at the bar. I had to wait a while for it and I specifically asked for oat milk, which I was told they had. They arrived with regular milk which made me sick. I will rate this hotel 3 stars and that is me being generous and their bar staff need serious training.

Good location, near the centre and shops, restaurants and walls all near by. Highly recommend.

Hotel was amazing. It had three swimming pools, which I totally enjoyed. However, I don’t think this day explain correctly, how to get towels and robes and basic accommodations.

Good location, near the centre and shops, restaurants and walls all near by. Highly recommend.

Hotel was amazing. It had three swimming pools, which I totally enjoyed. However, I don’t think this day explain correctly, how to get towels and robes and basic accommodations.

The hotel is beautiful. It's a place of relaxation. The staff is friendly and very helpful.

Great location, delicious breakfast. Playground was out of the service…

Great location, delicious breakfast. Playground was out of the service…

Worst gym ever. Worn down hotel. Lots of space - but not even a coffee shop… took a half a day to get the extra bed

Worst gym ever. Worn down hotel. Lots of space - but not even a coffee shop… took a half a day to get the extra bed

Excellent hotel, great location and amazing views.Breakfast was good with plenty of selection.Very clean hotel

Excellent hotel, great location and amazing views.Breakfast was good with plenty of selection.Very clean hotel

Nice

Nice

Excellent hotel with good bars and restaurants. Room size is good and there’s always someone on reception.

Excellent hotel with good bars and restaurants. Room size is good and there’s always someone on reception.

The only thing I did not like the room is 50 years old but it was clean and the bed was comfortable

The only thing I did not like the room is 50 years old but it was clean and the bed was comfortable

I had some issues with the room especially the bed but Edouardo rectified the matter in a swift and successful manor. Christian’s was also most competent when she rectified an issue which we had.

I had some issues with the room especially the bed but Edouardo rectified the matter in a swift and successful manor. Christian’s was also most competent when she rectified an issue which we had.