Something out of a horror film, Walk through the door and walked straight back out,need to update web site and stop giving people a false impression on how good the hotel looks need to close and have a complete make over DIY SOS might help.

Something out of a horror film, Walk through the door and walked straight back out,need to update web site and stop giving people a false impression on how good the hotel looks need to close and have a complete make over DIY SOS might help.

Didn’t feel overly safe. It was like an asylum seekers hotel.

DO NOT STAY. This is an awful Hotel. I paid £115 for a grotty, run down room. The whole place smells. I asked Hotels.com for a refund but they couldn't promise me one until they spoke to the Hotel the next morning, leaving me no option but to stay. To be honest I am disappointed that Hotels.com have this Hotel on their site. The staff are very rude and proceeded to insult me because I wasn't happy. The room walls are covered in stains, bathroom looks dirty, the whole place made my skin crawl. You can’t sleep because the heating system pipe work bangs even though I had my radiator turned off! So please avoid..

DO NOT STAY. This is an awful Hotel. I paid £115 for a grotty, run down room. The whole place smells. I asked Hotels.com for a refund but they couldn't promise me one until they spoke to the Hotel the next morning, leaving me no option but to stay. To be honest I am disappointed that Hotels.com have this Hotel on their site. The staff are very rude and proceeded to insult me because I wasn't happy. The room walls are covered in stains, bathroom looks dirty, the whole place made my skin crawl. You can’t sleep because the heating system pipe work bangs even though I had my radiator turned off! So please avoid..

This property was like a half wayhouse. People eating in lifts, whole downstairs stunk of curry, whole place was very badic run down and grubby. This is not what i expect when booking through Hotels.com. Maybe worth a site visit, then i am sure you will remove this property. It was so over priced. I usually pay around £100-£190 and have always been comfortable with the accommodation.

This property was like a half wayhouse. People eating in lifts, whole downstairs stunk of curry, whole place was very badic run down and grubby. This is not what i expect when booking through Hotels.com. Maybe worth a site visit, then i am sure you will remove this property. It was so over priced. I usually pay around £100-£190 and have always been comfortable with the accommodation.

What a gloomy building. Grotty and run down. The lobby and car park were scruffy and tired. I did get an early check in, and thd lasy at reception was lovely, and very helpful. The bed was rock hard, everything in the room was old, tired and outdated.

What a gloomy building. Grotty and run down. The lobby and car park were scruffy and tired. I did get an early check in, and thd lasy at reception was lovely, and very helpful. The bed was rock hard, everything in the room was old, tired and outdated.

The whole place smells of drugs and urine!!! I drove into the car park, walked past a few people smoking weed and then walked into the building - the stink was overwhelming!!!

The whole place smells of drugs and urine!!! I drove into the car park, walked past a few people smoking weed and then walked into the building - the stink was overwhelming!!!

This is not a hotel in any shape or form. This is a hostel for immigrants, which I’m not against but should’ve been clarified before. I shared lifts with some questionable characters and if I was a lone female guest I think I would’ve been terrified so if you are a lone female then I’d suggest you avoid this place. Upon arrival there was blood on the stairs leading to the entrance where we were greeted by a not very friendly security guard. We checked in, which was pain free but got given a single key to our rooms. Really didn’t need the key though as my colleagues door could be pushed open without one. We chucked our bags into our rooms and went downstairs to find somewhere to eat. Two policemen were in reception taking away one of the non paying guests from far away lands. There is no where near really to eat so had to walk about 20minutes to find a harvester. The whole place is dirty, absolutely no service what so ever, just a security guard on the front door that speaks little English and looks like he wanted to be there as. Much as what we did which was not a lot.. the walls in the room were filthy, and again, in my colleagues room was a massive dirty hand print above the bed. Although the bedding was clean, the mattress told a different story.. sadly I have run out of characters to give a full story but long story short, we checked out early… avoid avoid avoid.. I had to give 1 star but if 0 was an option then I would’ve pressed that.

Wouldn’t let the refugees stay there!! Wait they already were. Honestly this place is just rank it’s quite funny lol

This is not a hotel in any shape or form. This is a hostel for immigrants, which I’m not against but should’ve been clarified before. I shared lifts with some questionable characters and if I was a lone female guest I think I would’ve been terrified so if you are a lone female then I’d suggest you avoid this place. Upon arrival there was blood on the stairs leading to the entrance where we were greeted by a not very friendly security guard. We checked in, which was pain free but got given a single key to our rooms. Really didn’t need the key though as my colleagues door could be pushed open without one. We chucked our bags into our rooms and went downstairs to find somewhere to eat. Two policemen were in reception taking away one of the non paying guests from far away lands. There is no where near really to eat so had to walk about 20minutes to find a harvester. The whole place is dirty, absolutely no service what so ever, just a security guard on the front door that speaks little English and looks like he wanted to be there as. Much as what we did which was not a lot.. the walls in the room were filthy, and again, in my colleagues room was a massive dirty hand print above the bed. Although the bedding was clean, the mattress told a different story.. sadly I have run out of characters to give a full story but long story short, we checked out early… avoid avoid avoid.. I had to give 1 star but if 0 was an option then I would’ve pressed that.

Wouldn’t let the refugees stay there!! Wait they already were. Honestly this place is just rank it’s quite funny lol

It was a very comfortable room and yes it was basic but perfect for what we needed

It was a very comfortable room and yes it was basic but perfect for what we needed

Awful place

Awful place

Shabby hotel in need of TLC. Room was adequate for my basic needs, but hotel is fronting a busy dual carriageway which is very loud. The windows did nothing to mute the sound of the road. They need replacing with double/triple glazing as a priority. Don’t think there was any food being served in the morning, so went elsewhere for breakfast.

Shabby hotel in need of TLC. Room was adequate for my basic needs, but hotel is fronting a busy dual carriageway which is very loud. The windows did nothing to mute the sound of the road. They need replacing with double/triple glazing as a priority. Don’t think there was any food being served in the morning, so went elsewhere for breakfast.

Worst hotel I’ve ever stayed in EVER

This hotel has past its use by date, it's old poorly maintained needs a good clean and complete overhaul. The outside areas look like something from a post apocalypse film. I would not stay again or recommend it shocking place.

This hotel has past its use by date, it's old poorly maintained needs a good clean and complete overhaul. The outside areas look like something from a post apocalypse film. I would not stay again or recommend it shocking place.

I would not recommend anyone to stay at this hotel. It is extremely tired and dirty and felt quite unsafe. The room was unclean with silverfish insects running around the bath and when i tried to wash them away the shower collapsed. There also wasnt a proper lock on the door, just a chain. There was a very unsafe feeling across the hotel. I did not stay and had to book last minute alternative accommodation.

I would not recommend anyone to stay at this hotel. It is extremely tired and dirty and felt quite unsafe. The room was unclean with silverfish insects running around the bath and when i tried to wash them away the shower collapsed. There also wasnt a proper lock on the door, just a chain. There was a very unsafe feeling across the hotel. I did not stay and had to book last minute alternative accommodation.

The room was booked as wheelchair accessible. Unfortunately nothing was accessible about the room the en-suite or the bed.

The room was booked as wheelchair accessible. Unfortunately nothing was accessible about the room the en-suite or the bed.

When i arrived at the hotel the main areas of the hotel were not clean. The hotel has a run down look the clients in the hotel are quite intimidating the sheats had stains

When i arrived at the hotel the main areas of the hotel were not clean. The hotel has a run down look the clients in the hotel are quite intimidating the sheats had stains

The hotel was probably once very nice, sadly it is now quite run down. They currently house a large number of migrants, there is security at the door and whilst we had no problems the overall atmosphere didn’t feel like a pleasant place. The regular smell of weed was less than desirable! However, the drive to the NEC from here was quick

The hotel was probably once very nice, sadly it is now quite run down. They currently house a large number of migrants, there is security at the door and whilst we had no problems the overall atmosphere didn’t feel like a pleasant place. The regular smell of weed was less than desirable! However, the drive to the NEC from here was quick