Comfortable accomodation, great location with delicious breakfast and evening meal options.

Comfortable accomodation, great location with delicious breakfast and evening meal options.

The "superior studio" was in fact just a bog standard bedroom, not a double twin. There was a long delay at check in. The hotel is nice but certainly not worth paying luxury prices for a "studio" for a standard twin pool facing room.

The "superior studio" was in fact just a bog standard bedroom, not a double twin. There was a long delay at check in. The hotel is nice but certainly not worth paying luxury prices for a "studio" for a standard twin pool facing room.

A very characterful property and pretty well equipped for a package holiday. It was very clean, the staff were very pleasant and obliging and the breakfasts were particularly good.

A very characterful property and pretty well equipped for a package holiday. It was very clean, the staff were very pleasant and obliging and the breakfasts were particularly good.

Great holiday, good location although it is a steep initial climb up the hill coming out of centre of Funchal, good standard of hotel with three pools and five restaurants, friendly staff and well maintained gardens

Great holiday, good location although it is a steep initial climb up the hill coming out of centre of Funchal, good standard of hotel with three pools and five restaurants, friendly staff and well maintained gardens

The hotel was waliking distance fromt he centre of Funchal as well as the area where most other hotels were found.There was also a bus to the centre for those who did not like walking! The hotel staff were very helpful n advising about buses. There were also several small restaurants if you did not want to eat in the hotel. We were told we had been upgraded but the room was the one we had booked. We were happy with the siz facilities and cleanliness. All the cleaning staff were lovely. We liked the fact that breakfast was varied and served from 7 - 10am every day - ideal for a holiday. Had indoor and outdorr po9ols (sadly the weather was not warm enough to use the outdoor one)

The hotel was waliking distance fromt he centre of Funchal as well as the area where most other hotels were found.There was also a bus to the centre for those who did not like walking! The hotel staff were very helpful n advising about buses. There were also several small restaurants if you did not want to eat in the hotel. We were told we had been upgraded but the room was the one we had booked. We were happy with the siz facilities and cleanliness. All the cleaning staff were lovely. We liked the fact that breakfast was varied and served from 7 - 10am every day - ideal for a holiday. Had indoor and outdorr po9ols (sadly the weather was not warm enough to use the outdoor one)

I received confirmation of my hotel room in February. When I arrived in September I was told that my party was moved to another hotel without explanation. I arrived in the other hotel and it did not have thesuperior suit I had booked. I also had to pay cab fare to go to the other hotel. After checking my room, I went back to the reception desk and asked if this was a mistake. I was informed that it was not their problem and that I would have to contact the original hotel. A couple of days later I walked to the original hotel and was told that I should have gotten the info from my new hotel and that the new hotel would contact me. It never happened. AARP did refund part of my payment but I hope that anyone else file complaints against this hotel. It seems that the British had no problems but Americans certainly were not treated with respect. My brother-in-law and out wives are senior citizens and retired military. We still wonder what we did wrong to deserve this treatment. It cost each of us an additional 800 dollars for meals. AARP did make a partial reimbursement to us when we informed them of the problem

I received confirmation of my hotel room in February. When I arrived in September I was told that my party was moved to another hotel without explanation. I arrived in the other hotel and it did not have thesuperior suit I had booked. I also had to pay cab fare to go to the other hotel. After checking my room, I went back to the reception desk and asked if this was a mistake. I was informed that it was not their problem and that I would have to contact the original hotel. A couple of days later I walked to the original hotel and was told that I should have gotten the info from my new hotel and that the new hotel would contact me. It never happened. AARP did refund part of my payment but I hope that anyone else file complaints against this hotel. It seems that the British had no problems but Americans certainly were not treated with respect. My brother-in-law and out wives are senior citizens and retired military. We still wonder what we did wrong to deserve this treatment. It cost each of us an additional 800 dollars for meals. AARP did make a partial reimbursement to us when we informed them of the problem

Hotel was very good, the buffet was quite expensive, the other restaurants on site were very good. The grounds were excellent and the staff were first class.Although the Wi-Fi was very poor in the bedrooms, the only place for a good signal strength was at the reecptions!

Hotel was very good, the buffet was quite expensive, the other restaurants on site were very good. The grounds were excellent and the staff were first class.Although the Wi-Fi was very poor in the bedrooms, the only place for a good signal strength was at the reecptions!

Nice hotel, nice pools, clean and tidy, staff generally very helpful and polite, breakfast good, coffee possibly the worst I have ever tasted. Good for couples, kids -everyone. Air-con did not work for the first week of our stay and had no back up fans (I had to supply my room number before they said no to the fan, I assume this was because I was not in a superior room!). They reserved 500euros on my card and although they said it had been cancelled on a few occasions, it was not (leaving me with limited funds) so they get a low mark because of this. They charge you 5euros a day for parking which I think is a bit cheeky. Entertainment was similar to what you find at hotels in Bournemouth!

Nice hotel, nice pools, clean and tidy, staff generally very helpful and polite, breakfast good, coffee possibly the worst I have ever tasted. Good for couples, kids -everyone. Air-con did not work for the first week of our stay and had no back up fans (I had to supply my room number before they said no to the fan, I assume this was because I was not in a superior room!). They reserved 500euros on my card and although they said it had been cancelled on a few occasions, it was not (leaving me with limited funds) so they get a low mark because of this. They charge you 5euros a day for parking which I think is a bit cheeky. Entertainment was similar to what you find at hotels in Bournemouth!

If you can fault this hotel there is something wrong with you!!

If you can fault this hotel there is something wrong with you!!

Had a great holiday in this hotel. The 3 restaurants served good food. Bars and snack bars very good. If you want a quiet holiday this would suit you fine.

Interesting,. but never to be repeated!

Interesting,. but never to be repeated!

This is the third time we have stayed at this hotel and find it just right for us. The staff are lovely, the area great, and the gardens the best. Would recommend to all, possibly too quiet if you have children.

This is the third time we have stayed at this hotel and find it just right for us. The staff are lovely, the area great, and the gardens the best. Would recommend to all, possibly too quiet if you have children.

The rooms are spacious and nice (had a superior studio) but the carpets need replacing and the gym needs new cardio machines. The breakfast buffet is great, and the area is safe.

The rooms are spacious and nice (had a superior studio) but the carpets need replacing and the gym needs new cardio machines. The breakfast buffet is great, and the area is safe.

Nice comfortable and spacious room with view of pool and the mountains behind. Great buffet breakfast. Friendly staff. About 20 min stroll to the town centre. What more could you want?

Nice comfortable and spacious room with view of pool and the mountains behind. Great buffet breakfast. Friendly staff. About 20 min stroll to the town centre. What more could you want?

Stayed for a week at this hotel and was overall quite satisfied as the room was quite large, with a kitchenette and balcony, and the entire complex (it is connected to another hotel) was spotless. The pools were beautiful and well maintained. There are many cafes and restaurants nearby, and it is within walking distance of the old town (a good 20 minute walk). As well as easy access to buses, and a mini mart and bakery are just next door. What needs improving is the wifi - it is only available in the lobby. and sometimes there is live music or an event going on, so not great conditions to check email or get online. The staff are not very helpful and didn't provide a clear overview of facilities, what was open/not-open, how to get to old town, etc. so if you're looking for something that is a bit more self-service then this is the place.

Stayed for a week at this hotel and was overall quite satisfied as the room was quite large, with a kitchenette and balcony, and the entire complex (it is connected to another hotel) was spotless. The pools were beautiful and well maintained. There are many cafes and restaurants nearby, and it is within walking distance of the old town (a good 20 minute walk). As well as easy access to buses, and a mini mart and bakery are just next door. What needs improving is the wifi - it is only available in the lobby. and sometimes there is live music or an event going on, so not great conditions to check email or get online. The staff are not very helpful and didn't provide a clear overview of facilities, what was open/not-open, how to get to old town, etc. so if you're looking for something that is a bit more self-service then this is the place.

already written a review

already written a review

Stayed in the Miramar for Xmas 07, great service, All the restaurants serve lovely food and the cocktail lounge is a good a place to sit and relax as any bar I have been in.