Stay enjoyable overall even though no room service (did not make up the beds or change the bedding or towels throughout the duration of stay)

Great location. Clean hotel. Breakfast was good. Only complaint the air conditioner was loud. Overal would stay here agsin

Great location. Clean hotel. Breakfast was good. Only complaint the air conditioner was loud. Overal would stay here agsin

The room was clean and reasonably priced although some items show wear (torn curtain, torn couch cushion, spots on ceiling). Breakfast options were good for an included breakfast (scrambled eggs, sausage, potatoes, cereal, yogurt, breads, make your own waffle, etc.). Probably not suitable for business travelers as this is a stay location for families going to the attached swim park. We stay here to visit Presque Isle when our favorite B & B is sold out. We were in Room 408 which was surprisingly quiet (back side of building away from road/freeway). We checked in online and just had to confirm ID and the credit card. The front desk was friendly.

Highly recommend. Very clean and friendly

Highly recommend. Very clean and friendly

The room was clean and reasonably priced although some items show wear (torn curtain, torn couch cushion, spots on ceiling). Breakfast options were good for an included breakfast (scrambled eggs, sausage, potatoes, cereal, yogurt, breads, make your own waffle, etc.). Probably not suitable for business travelers as this is a stay location for families going to the attached swim park. We stay here to visit Presque Isle when our favorite B & B is sold out. We were in Room 408 which was surprisingly quiet (back side of building away from road/freeway). We checked in online and just had to confirm ID and the credit card. The front desk was friendly.

Clean

Clean

The clerk that checked us in was amazing she was pleasant friendly very professional made us feel very welcome

Really enjoyed our stay! Friendly staff. Comfortable bed, nice shower.

The clerk that checked us in was amazing she was pleasant friendly very professional made us feel very welcome

Really enjoyed our stay! Friendly staff. Comfortable bed, nice shower.

The parking lot was littered with drinking cups and paper. The furniture was old-looking and unappealing to sit on. The bathtub had a crack in the bottom making it not inviting to use.

The hotel was formerly an Holiday Inn, and those are usually good hotels. The room was spacious and clean.

The hotel was formerly an Holiday Inn, and those are usually good hotels. The room was spacious and clean.

The parking lot was littered with drinking cups and paper. The furniture was old-looking and unappealing to sit on. The bathtub had a crack in the bottom making it not inviting to use.

I was surprised by the beautiful large rooms. Very nice. Also very quiet. This surprised us considering the location.

I was surprised by the beautiful large rooms. Very nice. Also very quiet. This surprised us considering the location.

Anniversary escape to Erie. Good value and nice place.

Anniversary escape to Erie. Good value and nice place.

I booked 4 nights. They had me in for 2 nights and then charged me again. Said i shouldn't have used expedia to book. Tried to make me check out after 2 nights. So had to talk to manager again. She talked to me like I was some kind of idiot. She finally said she contacted Expedia to get payment and i was good for a couple more night's. I have yet to receive my payment back for the nights they charged me twice for. Water Park is not included in the stay. So had to pay another $150 a day for that. They only clean the room if you are leaving. If you need fresh towels or the trash picked up, you have to go to the front desk. Hair in the bathroom from previous guests. Bottom of tub hadnt been cleaned in who knows how long. I had to clean it myself. Overall not worth the money you pay and definitely need to work on customer service skills. 0/10 DO NOT RECOMMEND!

I booked 4 nights. They had me in for 2 nights and then charged me again. Said i shouldn't have used expedia to book. Tried to make me check out after 2 nights. So had to talk to manager again. She talked to me like I was some kind of idiot. She finally said she contacted Expedia to get payment and i was good for a couple more night's. I have yet to receive my payment back for the nights they charged me twice for. Water Park is not included in the stay. So had to pay another $150 a day for that. They only clean the room if you are leaving. If you need fresh towels or the trash picked up, you have to go to the front desk. Hair in the bathroom from previous guests. Bottom of tub hadnt been cleaned in who knows how long. I had to clean it myself. Overall not worth the money you pay and definitely need to work on customer service skills. 0/10 DO NOT RECOMMEND!

Check-in was seamless. Great service by front desk female when we ran out of body wash - great communicaation and timely response (also a benefit that she speaks 4 languages😯). Breakfast was filling and tasty. Despite being attached to Splaash Lagoon, room was surprisingly peaceful and quiet. Would stay there again with no hesitation. Only critique is to upgrade the signage from a banner to an actual permanent fixture.

Check-in was seamless. Great service by front desk female when we ran out of body wash - great communicaation and timely response (also a benefit that she speaks 4 languages😯). Breakfast was filling and tasty. Despite being attached to Splaash Lagoon, room was surprisingly peaceful and quiet. Would stay there again with no hesitation. Only critique is to upgrade the signage from a banner to an actual permanent fixture.

Nice staff. Quiet room. A variety of food for breakfast.

The building shows its age. The floor on the breakfast area was sticky.

The building shows its age. The floor on the breakfast area was sticky.

I loved my stay

Located attached to Splash Lagoon Water Park making it a great place to stay with kids.

I loved my stay

Located attached to Splash Lagoon Water Park making it a great place to stay with kids.