The stay here was wonderful. The receptionist when we arrived was super welcoming and showed us around really professionally. Everyone we spoke to was really nice and couldn't have done more. We loved our trip to Madeira and had the most incredible holiday, and a lot of this was because we got to come back to Quintinha Sao João in the evenings. The food in their restaurant by the way was also incredible and a really good price for what you get. We also felt very welcomed as a gay couple and didn't feel like we being treated differently to anyone else, which we of course really appreciate. This is the first holiday in a while where I can safely say that I'll be returning soon!

Excellent service, beautiful garden views and great breakfast. The only negative was that the hotel was a bit dated and just in the middle of refurbishment(outside?).

Excellent service, beautiful garden views and great breakfast. The only negative was that the hotel was a bit dated and just in the middle of refurbishment(outside?).

The staff were so lovely and their service was excellent. The condition of the building and decor could do with some updating, it is very tired.

The staff were so lovely and their service was excellent. The condition of the building and decor could do with some updating, it is very tired.

The property is very quiet, even if it is still walking distance to the city center, and you can fell the charm of a boutique hotel. The staff is friendly and super helpful, and I really felt like I was at home. The room was very spacious, comfortable and had this lovely balcony overlooking the gardens. The breakfast had a great variety, and the lunch we had by the pool was delicious! I recommend everyone to try on of the cocktails at the bar. The Passion Fruit Mojito is unbelievable! I will definitely stay there again in my next trip to Madeira!

The property is very quiet, even if it is still walking distance to the city center, and you can fell the charm of a boutique hotel. The staff is friendly and super helpful, and I really felt like I was at home. The room was very spacious, comfortable and had this lovely balcony overlooking the gardens. The breakfast had a great variety, and the lunch we had by the pool was delicious! I recommend everyone to try on of the cocktails at the bar. The Passion Fruit Mojito is unbelievable! I will definitely stay there again in my next trip to Madeira!

DO NOT COME‼️‼️⛔⛔⛔⛔ This place is a border line fraud. It might be a 5star Motel, NOT a 5 star Hotel. I also, fell into the trap of good reviews on Google maps and Hotels.com. Their photographer should get a pulitzer prize because the hotel does NOT look like the photos. We booked 5 nights and left after 2 nights because it was SO bad. They did not want to refund anything but the stay was so horrible we left even if it meant loosing a ~3 nights/~600$. Just some of the nuggets we had during our stay: -The place is OLD and not in a good way. Furniture and all infrastructure are have not been updated since hotel was built (90s?). They did zero upgrades since. - Nothing to eat for breakfast. Better food in McDonald's breakfast. No food for vegan people - we come to 5star places because they accommodate for all kinds of food restrictions - not this place (their response - "sorry. Chef is not here today" - what??) - last day room smelled like a sewer. I'm not exaggerating. Real, strong, distinct sewer smell like in a dark water treatment facility - AC from the 80s. Makes noises at night. You have a choice: stop sweating or sleep - dogs and wolves crying each night outside of the window at 1AM (I admit, not their fault) - only met one nice staff person throughout the whole stay - all furniture, tiles in bathroom, shower taps - everything is in old or broken state. You can't cover up sh*tty upkeep and call it an "old style hotel" Great 3star hotel, not 5!

DO NOT COME‼️‼️⛔⛔⛔⛔ This place is a border line fraud. It might be a 5star Motel, NOT a 5 star Hotel. I also, fell into the trap of good reviews on Google maps and Hotels.com. Their photographer should get a pulitzer prize because the hotel does NOT look like the photos. We booked 5 nights and left after 2 nights because it was SO bad. They did not want to refund anything but the stay was so horrible we left even if it meant loosing a ~3 nights/~600$. Just some of the nuggets we had during our stay: -The place is OLD and not in a good way. Furniture and all infrastructure are have not been updated since hotel was built (90s?). They did zero upgrades since. - Nothing to eat for breakfast. Better food in McDonald's breakfast. No food for vegan people - we come to 5star places because they accommodate for all kinds of food restrictions - not this place (their response - "sorry. Chef is not here today" - what??) - last day room smelled like a sewer. I'm not exaggerating. Real, strong, distinct sewer smell like in a dark water treatment facility - AC from the 80s. Makes noises at night. You have a choice: stop sweating or sleep - dogs and wolves crying each night outside of the window at 1AM (I admit, not their fault) - only met one nice staff person throughout the whole stay - all furniture, tiles in bathroom, shower taps - everything is in old or broken state. You can't cover up sh*tty upkeep and call it an "old style hotel" Great 3star hotel, not 5!

Definitely five stars. Beautiful place with a nice bar and friendly staff. The only con I can think of is that the Wi-Fi didn’t work in our room. There was a piano player, two pool areas, two bars, a restaurant and game room and a gym. Everything you need, and easy walking distance to the rest of Funchal

Definitely five stars. Beautiful place with a nice bar and friendly staff. The only con I can think of is that the Wi-Fi didn’t work in our room. There was a piano player, two pool areas, two bars, a restaurant and game room and a gym. Everything you need, and easy walking distance to the rest of Funchal

Splendid, good food but white wine could be chosen better

Splendid, good food but white wine could be chosen better

Nice hotel. Lovely setting. Friendly staff.

Nice hotel. Lovely setting. Friendly staff.

Very nice straightforward hotel

Very nice straightforward hotel

I loved everything. One if the best hotels I have ever stayed in. Great location, beautiful and comfortable rooms, two swimming pools (though a bit shallow)’and terrific staff. Nothing was too much fir them and they went out if their ways to make me feel welcome.

I loved everything. One if the best hotels I have ever stayed in. Great location, beautiful and comfortable rooms, two swimming pools (though a bit shallow)’and terrific staff. Nothing was too much fir them and they went out if their ways to make me feel welcome.

Excellent Cooked breakfast. Free bus to funchal downtown Monday to friday.

Excellent Cooked breakfast. Free bus to funchal downtown Monday to friday.

Great place, amazing 28 degrees inside pool, great service, beautiful bar and garden BUT the rooms are not sound-proof. The hotel was empty and I was put next to a room with a baby that cried all night. I was not expecting a as poor rooming from a 5 stars hotel. Also the restaurant is very bad and the location is very close to a main road so it is noisy.

Great place, amazing 28 degrees inside pool, great service, beautiful bar and garden BUT the rooms are not sound-proof. The hotel was empty and I was put next to a room with a baby that cried all night. I was not expecting a as poor rooming from a 5 stars hotel. Also the restaurant is very bad and the location is very close to a main road so it is noisy.

The Staff are so friendly and helpful. Premises very clean. Very Covid Aware - Disinfectant Dispensers outside Bar,Restaurant and at lots of other locations. The Food was exquisite. Breakfast selection excellent and so well cooked. Didn't visit the Spa or Pool so can't comment. Bit of an Uphill Hike from the seaside so if you're not that fit I would recommend Taxi from Town.

The Staff are so friendly and helpful. Premises very clean. Very Covid Aware - Disinfectant Dispensers outside Bar,Restaurant and at lots of other locations. The Food was exquisite. Breakfast selection excellent and so well cooked. Didn't visit the Spa or Pool so can't comment. Bit of an Uphill Hike from the seaside so if you're not that fit I would recommend Taxi from Town.

Lovely hotel which is classically styled. Doesn’t perhaps come with everything a modern 5* offers (Eg no room slippers) but would still recommend

Very friendly and helpful staff who went the extra mile to help me as I had a bad back.

Very friendly and helpful staff who went the extra mile to help me as I had a bad back.

Comfortable home from home. Staff are excellent. Nothing is too much trouble.

Comfortable home from home. Staff are excellent. Nothing is too much trouble.

Attractive house and gardens with good facilities, friendly staff and a super concierge! Located about 15 minutes from the centre of Funchal with a courtesy bus available for those unable to cope with the hills (otherwise, good cardio vascular exercise!). A good cooked or continental breakfast and pleasant restaurant catering for light lunches an a la carte evening menu which includes Goan specialities. Would happily return again.

Attractive house and gardens with good facilities, friendly staff and a super concierge! Located about 15 minutes from the centre of Funchal with a courtesy bus available for those unable to cope with the hills (otherwise, good cardio vascular exercise!). A good cooked or continental breakfast and pleasant restaurant catering for light lunches an a la carte evening menu which includes Goan specialities. Would happily return again.