Overall comfortable, good service, good value.

Overall comfortable, good service, good value.

Great location, excellent staff & service, good amenities and ideal property for both business travellers & personal holidays. They make guests feel welcome and valued.

Very nice place to stay , staff very friendly and helpful - rooms are spacious and kept clean . There is a buffet breakfast which is a nice spread , to start the day Convenient to major shopping on MG road , railway station is not far

Very nice place to stay , staff very friendly and helpful - rooms are spacious and kept clean . There is a buffet breakfast which is a nice spread , to start the day Convenient to major shopping on MG road , railway station is not far

The room was spacious and tastefully furnished. All amenities were catered for like provision of hair dryer and ironing board.

The room was spacious and tastefully furnished. All amenities were catered for like provision of hair dryer and ironing board.

Excellent location and great service and well kept neat property with good vibes

Excellent location and great service and well kept neat property with good vibes

Overall, good 2 day stay at Residency Tower. We got free upgrade to Presidential suit which was really big and nice. Breakfast was wonderful

Overall, good 2 day stay at Residency Tower. We got free upgrade to Presidential suit which was really big and nice. Breakfast was wonderful

This is definitely not a 4 star hotel will say more a 3 star. I have stayed in numerous hotels from 2 stars to 5 stars and this hotel does not deserve to be 4 star at all will recommend to have audited again to at least claim for 3 star only. Worst 4 star hotel but average 3 star. 1. Swimming pool was under maintenance but during booking was told that all OK but was like that for over 3 weeks plus making excuses on government covid restrictions when other hotels had available pool. 2. Lack of communication when I sent numerous messages but nothing replied however they promised me 10,000 Rupees compensation voucher to spend at hotel but they never stood by to their promise during checkout 3. The rooms smell like dampness with stained pillow cases and stained towels. 4. The housekeeping was never consistent on cleaning, replenishing items like water bottles, toiletries, changing towels, etc. 5. WiFi was very poor and we had to request the user & password but still was about 1 - 2 Mb/s. 5. Breakfast was very less items for continental however Indian food was very good and tasty plus the live station staff was excellent, hence why I gave 1 star otherwise this hotel only deserves 0 for claiming to be 4 star. If it claims to be 3 star I would have given 3 star.

This is definitely not a 4 star hotel will say more a 3 star. I have stayed in numerous hotels from 2 stars to 5 stars and this hotel does not deserve to be 4 star at all will recommend to have audited again to at least claim for 3 star only. Worst 4 star hotel but average 3 star. 1. Swimming pool was under maintenance but during booking was told that all OK but was like that for over 3 weeks plus making excuses on government covid restrictions when other hotels had available pool. 2. Lack of communication when I sent numerous messages but nothing replied however they promised me 10,000 Rupees compensation voucher to spend at hotel but they never stood by to their promise during checkout 3. The rooms smell like dampness with stained pillow cases and stained towels. 4. The housekeeping was never consistent on cleaning, replenishing items like water bottles, toiletries, changing towels, etc. 5. WiFi was very poor and we had to request the user & password but still was about 1 - 2 Mb/s. 5. Breakfast was very less items for continental however Indian food was very good and tasty plus the live station staff was excellent, hence why I gave 1 star otherwise this hotel only deserves 0 for claiming to be 4 star. If it claims to be 3 star I would have given 3 star.

Good place to stay, staff and management treated us like totality. Food and rooms where perfect.

Good place to stay, staff and management treated us like totality. Food and rooms where perfect.

Great location in the heart of Trivandrum..with easy access to almost everywhere in the city. The hotel itself was very good..we stayed for a longish 6 nights as we spent time with family and explored Trivandrum, Kovalam and Kanyakumari. Hotel staff was very courteous and helpful. The breakfast spread was good too, and the staff picked up on our likes and dislikes on day 1, remembered them, and served us accordingly..which was commendable! Our room was nice.. comfortable and well-appointed. Only drawback - although drinking water was complimentary, for some reason, they would keep rationing it one litre a day. Even when we asked for more..which was a bit odd.

Great location in the heart of Trivandrum..with easy access to almost everywhere in the city. The hotel itself was very good..we stayed for a longish 6 nights as we spent time with family and explored Trivandrum, Kovalam and Kanyakumari. Hotel staff was very courteous and helpful. The breakfast spread was good too, and the staff picked up on our likes and dislikes on day 1, remembered them, and served us accordingly..which was commendable! Our room was nice.. comfortable and well-appointed. Only drawback - although drinking water was complimentary, for some reason, they would keep rationing it one litre a day. Even when we asked for more..which was a bit odd.

Good location, decent rooms. Nice staff.

Good location, decent rooms. Nice staff.

it was a decent place to stay. very close to Airport, recommand to traveler who had early departure. the room is not modern styled, but wide and bed was comportable.

it was a decent place to stay. very close to Airport, recommand to traveler who had early departure. the room is not modern styled, but wide and bed was comportable.

Food is good ,restaurant manger Mr.Tintu very professional. Property need updation ,towels are worn front end manager lady is very rude .Reception staff need more training to deal with international guests.

Food is good ,restaurant manger Mr.Tintu very professional. Property need updation ,towels are worn front end manager lady is very rude .Reception staff need more training to deal with international guests.

great place as hotel and good locality. clean room

great place as hotel and good locality. clean room

This facility is located in a convenient location and easy to reach.

This facility is located in a convenient location and easy to reach.

I'm very surprised by the services offered by the staff in this hotel. They are very friendly and helpful.Place is very nice and clan great customer service! Definitely stay again, if I visit the town.

I'm very surprised by the services offered by the staff in this hotel. They are very friendly and helpful.Place is very nice and clan great customer service! Definitely stay again, if I visit the town.

Nice clean property in the heart of the city, with friendly and helpful staff.

location on side street off of MG Road is great as it is central to everything.

location on side street off of MG Road is great as it is central to everything.