Stay was ok but the parking was difficult and only 15 minutes to pay for parking but no signal as underground and when got signal the app or webpage didn’t work. Rooms are okay but the double bed was just two single beds put together so wasn’t very comfy and falsely advertised in my opinion. Rooms are nice but need updating the sink was damaged bath was dirty and tv remote kept constantly not work aswell as the charger ports.

Stay was ok but the parking was difficult and only 15 minutes to pay for parking but no signal as underground and when got signal the app or webpage didn’t work. Rooms are okay but the double bed was just two single beds put together so wasn’t very comfy and falsely advertised in my opinion. Rooms are nice but need updating the sink was damaged bath was dirty and tv remote kept constantly not work aswell as the charger ports.

Stayed here before but the room we were given this time was poor in comparison. The flooring was uneven and the tiling in the bathroom was dirty. The hot water wasn’t very hot. The whole room was looking very old and in need of updating. Considering it was a luxury room it wasn’t very luxurious

Stayed here before but the room we were given this time was poor in comparison. The flooring was uneven and the tiling in the bathroom was dirty. The hot water wasn’t very hot. The whole room was looking very old and in need of updating. Considering it was a luxury room it wasn’t very luxurious

Fantastic hotel for our big family group of 6

Fantastic hotel for our big family group of 6

Rooms are really tired, stairwells terrible. However restaurant staff and food was excellent.

We have stayed at the shakly numerous times and always been amazing. However this time not. The staff were brilliant. However our room was very cold and worn. The door struggled to shut . The bath leaked all over the floor . The tv kept freezing. No were ti plug the kettle in apart ftom putting it on the gloor for the socket.

Fantastic room and terrific friendly service from all stafff Little tired in places but work being carried out to improve Very quirky and great value

We have stayed at the shakly numerous times and always been amazing. However this time not. The staff were brilliant. However our room was very cold and worn. The door struggled to shut . The bath leaked all over the floor . The tv kept freezing. No were ti plug the kettle in apart ftom putting it on the gloor for the socket.

Fantastic room and terrific friendly service from all stafff Little tired in places but work being carried out to improve Very quirky and great value

Rooms are really tired, stairwells terrible. However restaurant staff and food was excellent.

Great hotel, comfortable with good food! Difficult to get to if you don’t know the city

Great hotel, comfortable with good food! Difficult to get to if you don’t know the city

The gentleman at the front desk was extrenely helpful - deserves payrise. The building itself was nice, but felt cheaply made and had costing corners cut. Our room was a double room. Bath took atleaste half an hour to fill - wasnt very hot either. Middle light makes an annoying buzzing sound. TV wouldnt work as it should - kept freezing every 2 minutes Double bed was just 2 singles put together - 1 mattress was higher than the other - couldn't sleep properly and was very uncomfortable. Room not very practicle - had to make hot drink with kettle on floor as there was no table/plug.

Great place for a central location stay to visit the city with friends.

Great place for a central location stay to visit the city with friends.

The gentleman at the front desk was extrenely helpful - deserves payrise. The building itself was nice, but felt cheaply made and had costing corners cut. Our room was a double room. Bath took atleaste half an hour to fill - wasnt very hot either. Middle light makes an annoying buzzing sound. TV wouldnt work as it should - kept freezing every 2 minutes Double bed was just 2 singles put together - 1 mattress was higher than the other - couldn't sleep properly and was very uncomfortable. Room not very practicle - had to make hot drink with kettle on floor as there was no table/plug.

Great room..although not quite as described! Room on different levels, not 3 doubles in one space. Lack of mirrors to get ready in for 5 people. Loved hotel though and nice suprise on room allocated. Very central - perfect licstion

Great room..although not quite as described! Room on different levels, not 3 doubles in one space. Lack of mirrors to get ready in for 5 people. Loved hotel though and nice suprise on room allocated. Very central - perfect licstion

My daughter and I stayed at the Shankly hotel one night and loved it. The room and bathroom were very spacious and comfortable. There was a tea kettle with plenty of coffee and tea. The staff were friendly and helpful and the hotel decor was beautiful. Loved seeing all the Shankley memorabilia!

My daughter and I stayed at the Shankly hotel one night and loved it. The room and bathroom were very spacious and comfortable. There was a tea kettle with plenty of coffee and tea. The staff were friendly and helpful and the hotel decor was beautiful. Loved seeing all the Shankley memorabilia!

On average the hotel is okay for the price for inner city central hotel. On arrival the downstairs facilities, lobby and bar are nice but overall the hotel is slight outdated. The corridor carpets are dirty and unwelcoming once in the room greeted with awful damp smell and the rooms was freezing…to the point we went out to buy air fresher. On review seems there was leak in the bedroom as carpet was wet. Room was huge and beds were comfy but needs a freshen up overall wouldn’t be in rush to return

Really well located hotel and staff very helpful throughout the stay.

Really well located hotel and staff very helpful throughout the stay.

On average the hotel is okay for the price for inner city central hotel. On arrival the downstairs facilities, lobby and bar are nice but overall the hotel is slight outdated. The corridor carpets are dirty and unwelcoming once in the room greeted with awful damp smell and the rooms was freezing…to the point we went out to buy air fresher. On review seems there was leak in the bedroom as carpet was wet. Room was huge and beds were comfy but needs a freshen up overall wouldn’t be in rush to return

Beautiful and luxurious hotel, friendly staff, very clean. Only negative comment is that there wasn’t a hook to hang my towel after my shower. Overall great experience.

Beautiful and luxurious hotel, friendly staff, very clean. Only negative comment is that there wasn’t a hook to hang my towel after my shower. Overall great experience.

Check in was supposed to be 3pm but we had to wait half an hour to check In because the cleaners were still cleaning the room. If it states 3pm check in then the room should be ready by that time. Also they were not clear with the room number. Just handed us keys and did not give us a card with the number of the room. We had to come back down to ask for the room Number.

Check in was supposed to be 3pm but we had to wait half an hour to check In because the cleaners were still cleaning the room. If it states 3pm check in then the room should be ready by that time. Also they were not clear with the room number. Just handed us keys and did not give us a card with the number of the room. We had to come back down to ask for the room Number.

We stayed here 5 times with no problems?? But on this stay there was a party above us which was very loud from 5 o’clock till 3:30am we had to phone reception twice to resolve this but they still had music on and very loud,, the staff wanted to move us at 1am ? We refused, we will never stay here again,,

We stayed here 5 times with no problems?? But on this stay there was a party above us which was very loud from 5 o’clock till 3:30am we had to phone reception twice to resolve this but they still had music on and very loud,, the staff wanted to move us at 1am ? We refused, we will never stay here again,,