La Casona Real was a great place to stay! Fairly close to the city center and right around the corner from a couple of grocery stores. The breakfast by the pool was a perfect way to start the day! Recommend asking for an inside facing room as the bar across the street plays loud music pretty late and from an interior room you can't hardly hear it. Tha ladies who work there a very pleasent and accommodating! Highly recommend!

La Casona Real was a great place to stay! Fairly close to the city center and right around the corner from a couple of grocery stores. The breakfast by the pool was a perfect way to start the day! Recommend asking for an inside facing room as the bar across the street plays loud music pretty late and from an interior room you can't hardly hear it. Tha ladies who work there a very pleasent and accommodating! Highly recommend!

It's a small boutique hotel, aside from the pool, nit much to its name. The rooms are all right, comfortable enough, even if some of the fittings are worn and loose (they did get fixed when I pointed them out, though). The bar across the corner is a little loud, can be heard throughout the hotel at night, but if you're tired enough, it won't make you lose sleep. Power sockets are a little awkwardly placed, but an extension cord makes quick work of these. Staff was super friendly, they didn't mind my early breakfast, and even managed to get a lost item to me at the airport in time for my flight! Overall, you get what you pay for, but this place is well-worth its price point.

It's a small boutique hotel, aside from the pool, nit much to its name. The rooms are all right, comfortable enough, even if some of the fittings are worn and loose (they did get fixed when I pointed them out, though). The bar across the corner is a little loud, can be heard throughout the hotel at night, but if you're tired enough, it won't make you lose sleep. Power sockets are a little awkwardly placed, but an extension cord makes quick work of these. Staff was super friendly, they didn't mind my early breakfast, and even managed to get a lost item to me at the airport in time for my flight! Overall, you get what you pay for, but this place is well-worth its price point.

This hotel was a great find. The room was clean, spacious, updated and the price was great. The breakfast area by the pool was a wonderful way to start the day. All the staff was friendly and helpful. Only a few blocks away from the ferry with a grocery store right around the corner.

This hotel was a great find. The room was clean, spacious, updated and the price was great. The breakfast area by the pool was a wonderful way to start the day. All the staff was friendly and helpful. Only a few blocks away from the ferry with a grocery store right around the corner.

Amazing staff. Very nice place for the price. Only complaint was the cantina music next door was extremely loud until 11pm. I wasn’t feeling well. Otherwise I would have been there haha

Amazing staff. Very nice place for the price. Only complaint was the cantina music next door was extremely loud until 11pm. I wasn’t feeling well. Otherwise I would have been there haha

The staff are friendly. I would have liked a comfortable chair or two in the room and more dishes such as bowls and glasses

Good services, clean rooms, calm

Good services, clean rooms, calm

Great staff. Everyone we interacted with was extremely nice. Great location a few blocks away from tourist area, but easily walkable to ferry, cruise ship dock, and many restaurants. Good breakfast prepared and served poolside by we had a good poolside breakfast made by Miriam. She is very very friendly and helpful. We plan to stay at La Casona Real next time we're in Cozumel.

Great staff. Everyone we interacted with was extremely nice. Great location a few blocks away from tourist area, but easily walkable to ferry, cruise ship dock, and many restaurants. Good breakfast prepared and served poolside by we had a good poolside breakfast made by Miriam. She is very very friendly and helpful. We plan to stay at La Casona Real next time we're in Cozumel.

I had some special needs due to a medical condition, and the staff was VERY accommodating and friendly.

I had some special needs due to a medical condition, and the staff was VERY accommodating and friendly.

I found staff friendly. I asked for dining options and was advised of a number of places around the hotel. The Elektra store was 1 block away, so I was able to exchange money from the Azteca cashier. Room was comfortable for my 3 night stay.

I found staff friendly. I asked for dining options and was advised of a number of places around the hotel. The Elektra store was 1 block away, so I was able to exchange money from the Azteca cashier. Room was comfortable for my 3 night stay.

I booked a room for one night after having a nightmare with my Airbnb. I requested an early check-in and my room was ready 2 hours early. I was upgraded to another room that was ready rather than having to wait for the room I paid for. The front desk clerk was very friendly and helpful. The next morning I ate a complimentary breakfast which was much better than I was expecting. Choice of eggs and a protein with orange juice and a full pitcher of coffee left on the table. The server was friendly and efficient. The only negatives I have is the toilet was placed in a very narrow alcove and the floor around the toilet wasn’t especially clean. There was a dresser that doubled as a tv stand that had a caved in broken drawer. The biggest negative was a bar across the street that was blasting music at a ridiculous unnecessary volume in the evening. I was watching Netflix on my phone, had a loud ceiling fan plus the a/c and I couldn’t even hear it until I stepped out in the hall to take photos for my review. The music was so loud you would of thought there was a band with massive amplifiers in the lobby. Back into my room which was a third of the way down the hall, in the back, facing the pool and the music was amazingly muffled. The doors are heavy and thick. You definitely want a pool facing room at least halfway down the hall. The hotel is decorated with interesting, local art that adds to the personality of the hotel. I would stay here again if I was guaranteed a room in the back.

I booked a room for one night after having a nightmare with my Airbnb. I requested an early check-in and my room was ready 2 hours early. I was upgraded to another room that was ready rather than having to wait for the room I paid for. The front desk clerk was very friendly and helpful. The next morning I ate a complimentary breakfast which was much better than I was expecting. Choice of eggs and a protein with orange juice and a full pitcher of coffee left on the table. The server was friendly and efficient. The only negatives I have is the toilet was placed in a very narrow alcove and the floor around the toilet wasn’t especially clean. There was a dresser that doubled as a tv stand that had a caved in broken drawer. The biggest negative was a bar across the street that was blasting music at a ridiculous unnecessary volume in the evening. I was watching Netflix on my phone, had a loud ceiling fan plus the a/c and I couldn’t even hear it until I stepped out in the hall to take photos for my review. The music was so loud you would of thought there was a band with massive amplifiers in the lobby. Back into my room which was a third of the way down the hall, in the back, facing the pool and the music was amazingly muffled. The doors are heavy and thick. You definitely want a pool facing room at least halfway down the hall. The hotel is decorated with interesting, local art that adds to the personality of the hotel. I would stay here again if I was guaranteed a room in the back.

Five minutes from the airport, and a ten-minute walk to the pier. Staff is very friendly, and there’s a great vibe—the two very lazy cats just casually chilling on the reception desk, for instance. We had the large suite, which was fantastic—big kitchen with toaster oven, microwave, blender, coffee machine, etc. Dining table that easily doubles as a work station if you need to be available. Clean, quiet, bright, AC. We’ll definitely stay here again in our next trip.

Five minutes from the airport, and a ten-minute walk to the pier. Staff is very friendly, and there’s a great vibe—the two very lazy cats just casually chilling on the reception desk, for instance. We had the large suite, which was fantastic—big kitchen with toaster oven, microwave, blender, coffee machine, etc. Dining table that easily doubles as a work station if you need to be available. Clean, quiet, bright, AC. We’ll definitely stay here again in our next trip.

Friendly, clean, beautiful pool and courtyard, nice breakfast, friendly cats

Friendly, clean, beautiful pool and courtyard, nice breakfast, friendly cats

Staff were excellent and hotel was very clean

Staff were excellent and hotel was very clean

This is my second time staying here. Every time i come to cozumel i will stay here! The staff are friendly and helpful. The location is near everything. My room is clean and everything works! I feel safe and i definitely will return! Thank ALL OF YOU

This is my second time staying here. Every time i come to cozumel i will stay here! The staff are friendly and helpful. The location is near everything. My room is clean and everything works! I feel safe and i definitely will return! Thank ALL OF YOU

The hotel staff were amazing. We felt like we were apart of the local community. Everything was clean, comfortable, and it was easy to communicate with everyone

The hotel staff were amazing. We felt like we were apart of the local community. Everything was clean, comfortable, and it was easy to communicate with everyone

Excellent service for the price. Very friendly staff. Beautiful pictures on the walls everywhere. Noisy (because of some bar near) but we were too tired.

Excellent service for the price. Very friendly staff. Beautiful pictures on the walls everywhere. Noisy (because of some bar near) but we were too tired.

excellent customer service very clean and fresh