Expedia should not entertain these hotel. The hotel does not honour its commitment. They can't even serve breakfast till 9.30 am.

Expedia should not entertain these hotel. The hotel does not honour its commitment. They can't even serve breakfast till 9.30 am.

Overpriced, unimpressive hotel, staff friendly, breakfast less than basic

Overpriced, unimpressive hotel, staff friendly, breakfast less than basic

This may be the worst hotels I’ve stayed in, and if I returned to Kovalam I would definitely not stay here again. I stayed for 4 nights Many things were broken. The safe didn't work, they said it was the batteries, but never got that fixed. The shower did not work (although the tap in the bath did) and every day I told them and every day they said it was fixed and when I went to my room it wasn’t. People would come, try and turn it on, and leave saying they'd get someone else to look at it, but I never saw any actually attempt to fix it. This was completely unacceptable. One of the windows wouldn’t lock and after 2 days of telling them they told me it was because of the air condition unit. Odd as it was nowhere near the unit, and the window close it just needed a key to lock it. I asked for a wakeup call to get to the airport and they didn’t call. Someone called the hotel and asked to be put through to my room, and they took ages to work out which room I was in, and then told the person I wasn’t answering (in fact my phone never even rang). The door was just a thin door, so for a woman staying on her own it felt less than secure. . It’s also down a side road, so walking back at night doesn’t feel safe, I had to ask someone to walk me back Also the hotel backs onto open land and other apartments. It was noisy with dogs howling throughout the night. Nit something the hotel could help, but not a peaceful night! The staff are just slow, don’t understand what you are asking for, and don’t seem to care that they haven’t fixed the problem. Other people I had travelled with stayed in other hotels and they seemed much better.

This may be the worst hotels I’ve stayed in, and if I returned to Kovalam I would definitely not stay here again. I stayed for 4 nights Many things were broken. The safe didn't work, they said it was the batteries, but never got that fixed. The shower did not work (although the tap in the bath did) and every day I told them and every day they said it was fixed and when I went to my room it wasn’t. People would come, try and turn it on, and leave saying they'd get someone else to look at it, but I never saw any actually attempt to fix it. This was completely unacceptable. One of the windows wouldn’t lock and after 2 days of telling them they told me it was because of the air condition unit. Odd as it was nowhere near the unit, and the window close it just needed a key to lock it. I asked for a wakeup call to get to the airport and they didn’t call. Someone called the hotel and asked to be put through to my room, and they took ages to work out which room I was in, and then told the person I wasn’t answering (in fact my phone never even rang). The door was just a thin door, so for a woman staying on her own it felt less than secure. . It’s also down a side road, so walking back at night doesn’t feel safe, I had to ask someone to walk me back Also the hotel backs onto open land and other apartments. It was noisy with dogs howling throughout the night. Nit something the hotel could help, but not a peaceful night! The staff are just slow, don’t understand what you are asking for, and don’t seem to care that they haven’t fixed the problem. Other people I had travelled with stayed in other hotels and they seemed much better.

W e were not happy with the stay. Fan was not working and not made working after informing next day morning. Ac making lot of noise spoiling the comfort of staying near the beach. Very difficult to locate.

W e were not happy with the stay. Fan was not working and not made working after informing next day morning. Ac making lot of noise spoiling the comfort of staying near the beach. Very difficult to locate.

Freindly staff but not very professional.Bad maintenance of bathroom especially the shower.The breakfast was a disappointment. A positive thing The hotel is very close to the beach.

Freindly staff but not very professional.Bad maintenance of bathroom especially the shower.The breakfast was a disappointment. A positive thing The hotel is very close to the beach.

Location of the hotel is good. I'd not reccomend someone who is drivoing to the hotle as the access to the hotel is really bad and the parking space is limited and has to dpened on others tp take out their car before one can take out his car.

Location of the hotel is good. I'd not reccomend someone who is drivoing to the hotle as the access to the hotel is really bad and the parking space is limited and has to dpened on others tp take out their car before one can take out his car.

The food was very bad on the eve of Christmas and they charged Rs. 1500 per person for that 'gala' dinner. The pictures they have put on the internet are all fake and actually it is a small building and from nowhere you can see any speck of water, leave alone sea view rooms.

The food was very bad on the eve of Christmas and they charged Rs. 1500 per person for that 'gala' dinner. The pictures they have put on the internet are all fake and actually it is a small building and from nowhere you can see any speck of water, leave alone sea view rooms.