Very helpful and polite staff.

clean room, nice breakfast.

clean room, nice breakfast.

Very nice hotel in area i needed for 3 days.

Very nice hotel in area i needed for 3 days.

This was the most terrible experience in my whole life. I complained to the hotel manager (female, short hair with Poker face) but situation seemed get worse. She and her staff then blacklisted me via personal phone. I expressed my concern that the act is infringe of personal privacy and was unlawful. Her staff further shouted at me to ahead with my complaints specially on point 4 below. To go along with the hotel’s wishes, I hereby disclose my experience as follows: 1. Weak toilet flushing: After my first defecation, I immediately flushed it away. Then I cleaned my backside using minimal paper followed with second flush. However, due to the weak flushing system, all defecations from first flush returned, floated and filled with the whole toilet bowl. The situation was disgusting. I had to keep apologizing to the house keeper to clean the great mess. The hotel told me that guests should only threw away the toilet paper in the trash instead of inside the toilet. The hotel’s request was not reasonable nor hygienic. 2. Crecking sounds specially in the midnights: I complained of regular sudden and persistent crecking sounds coming from the kitchen area of my room specially in the midnights and that greatly affected my sleep. The complaints were ignored. In the second night, I video-taped the creaking sounds (See attached: 7 videos). The hotel then initiated to offer me to change to another room. Unfortunately the offer came too late as I would be checking outsoon

This was the most terrible experience in my whole life. I complained to the hotel manager (female, short hair with Poker face) but situation seemed get worse. She and her staff then blacklisted me via personal phone. I expressed my concern that the act is infringe of personal privacy and was unlawful. Her staff further shouted at me to ahead with my complaints specially on point 4 below. To go along with the hotel’s wishes, I hereby disclose my experience as follows: 1. Weak toilet flushing: After my first defecation, I immediately flushed it away. Then I cleaned my backside using minimal paper followed with second flush. However, due to the weak flushing system, all defecations from first flush returned, floated and filled with the whole toilet bowl. The situation was disgusting. I had to keep apologizing to the house keeper to clean the great mess. The hotel told me that guests should only threw away the toilet paper in the trash instead of inside the toilet. The hotel’s request was not reasonable nor hygienic. 2. Crecking sounds specially in the midnights: I complained of regular sudden and persistent crecking sounds coming from the kitchen area of my room specially in the midnights and that greatly affected my sleep. The complaints were ignored. In the second night, I video-taped the creaking sounds (See attached: 7 videos). The hotel then initiated to offer me to change to another room. Unfortunately the offer came too late as I would be checking outsoon

Everything is good except the drainage in my bathroom sometimes is smelly.

Everything is good except the drainage in my bathroom sometimes is smelly.

Neighbor and hotel was clean and cozy

Clean, modern and the staff were friendly. I would stay again.

Clean, modern and the staff were friendly. I would stay again.

Neighbor and hotel was clean and cozy

Convenient with stalls, market, BTS and 7/11 all within walking distance. Unfortunately I forgot the names, but staff was very friendly. I was in the second building which was generally quiet. Room was cleaned daily and was always very tidy, overall good condition of the room. Did not have the time to use other facilities. I felt, however, that many attractions of the city are a bit further off, it took me around 45 minutes with BTS and MRT to get around.

Convenient with stalls, market, BTS and 7/11 all within walking distance. Unfortunately I forgot the names, but staff was very friendly. I was in the second building which was generally quiet. Room was cleaned daily and was always very tidy, overall good condition of the room. Did not have the time to use other facilities. I felt, however, that many attractions of the city are a bit further off, it took me around 45 minutes with BTS and MRT to get around.

A classy hotel with fabulous staff. A shout out to the front desk staff. Fluke and Tae went out of there way to make our stay as smooth as possible. We arrived in the early morning , they got us a room. On our return trip we arrived late at night. They got us a room. Thank you gentlemen the rooms are always clean. Great cleaning staff also. The restaurant staff was spot on. The pina colada are one of the best in the area.

nice

nice

It’s better then home. The level of service that was provided to us was incredible. The staff go above and beyond. Other hotels should learn from from them what customer service is. Great job as always. P S. Great breakfast.

Very friendly and helpful staff. Room is nice and cozy. Close to Lotus market and main Sukhumvit Road.

Very friendly and helpful staff. Room is nice and cozy. Close to Lotus market and main Sukhumvit Road.

Great location

Great location

Convenient and walkable location. Good conditions to stay with but the communication between the spa and concierge should be improved.

Convenient and walkable location. Good conditions to stay with but the communication between the spa and concierge should be improved.

Nice hotel close to BTS.

Nice hotel close to BTS.

Great location friendly and professional staff, clean and would highly recommend

Great location friendly and professional staff, clean and would highly recommend

Nice and clean location and good hospitality

Nice and clean location and good hospitality

Room Size