This accommodation is not for people who want to be quiet, it is more busy

This accommodation is not for people who want to be quiet, it is more busy

It was not a nice place, there is no reception and no good staff who could help me with proper check in/out and other questions, it is not a hotel and I didn’t feel comfortable there. My room door was not properly closing and although I informed the owner they did not care insted of only saying it was an old door. The property was very loud in the night and early morning so it was impossible to have a proper sleep :( hotel staff does not know English and their attitude was not very nice. Even the last day i got locked outside the hotel (the entrance door is always locked) and they cut the internet although I asked them to keep it until my taxi arrives, it was a very bad experience. I had to stay there 4 nights and I regreted it. I don’t recommend it at all.

It was not a nice place, there is no reception and no good staff who could help me with proper check in/out and other questions, it is not a hotel and I didn’t feel comfortable there. My room door was not properly closing and although I informed the owner they did not care insted of only saying it was an old door. The property was very loud in the night and early morning so it was impossible to have a proper sleep :( hotel staff does not know English and their attitude was not very nice. Even the last day i got locked outside the hotel (the entrance door is always locked) and they cut the internet although I asked them to keep it until my taxi arrives, it was a very bad experience. I had to stay there 4 nights and I regreted it. I don’t recommend it at all.

Very low-pressure, I barely saw the staff or anyone else, but I knew where to find them. The aesthetics are pretty, and the location is perfect. Safe, with a security guard at nights. No free wifi, but I knew that when I was booking. Also the room did not have any natural light, so if you like to wake up from the sun, choose a room with windows

Very low-pressure, I barely saw the staff or anyone else, but I knew where to find them. The aesthetics are pretty, and the location is perfect. Safe, with a security guard at nights. No free wifi, but I knew that when I was booking. Also the room did not have any natural light, so if you like to wake up from the sun, choose a room with windows

very good accommodation, legal and attentive team. large room. air conditioning cools well. The only point that I found faulty was the wifi, we had to ask for access and they unlocked the wifi password request and we were able to connect but they said it was only for an hour because the wifi was sold by them with access cards but they were without the cards for sell... I asked again after that 1 hour they released me for another 30 minutes, and the next day another 30 minutes... I think the only bad point would be that wifi is not available like in other hotels and it's kind of annoying having to stay asking for access and appearing to be a favor. The owner of the accommodation is a very good and lively person. the breakfast is good, fresh food made to order and tasty

very good accommodation, legal and attentive team. large room. air conditioning cools well. The only point that I found faulty was the wifi, we had to ask for access and they unlocked the wifi password request and we were able to connect but they said it was only for an hour because the wifi was sold by them with access cards but they were without the cards for sell... I asked again after that 1 hour they released me for another 30 minutes, and the next day another 30 minutes... I think the only bad point would be that wifi is not available like in other hotels and it's kind of annoying having to stay asking for access and appearing to be a favor. The owner of the accommodation is a very good and lively person. the breakfast is good, fresh food made to order and tasty

Room with plenty of space, bathroom as well. Internet- you need to ask the person in charge for the day to share their hot spot

Room with plenty of space, bathroom as well. Internet- you need to ask the person in charge for the day to share their hot spot

Staff was quite nice, air con was working bit balcony was above restaurant and there was constant smell of fried food, disgusting. In the bathroom there was NO PRESSURE in the shower! Awful. We had room on 2nd floor for few hours to shower before flight home. Do not stay here.

Staff was quite nice, air con was working bit balcony was above restaurant and there was constant smell of fried food, disgusting. In the bathroom there was NO PRESSURE in the shower! Awful. We had room on 2nd floor for few hours to shower before flight home. Do not stay here.

We stayed here for a week with my friend, first time in Cuba and we loved it. It’s located in the center of Old Havana and we walked everywhere. Cosi, the woman in charge, greeted us as soon as we arrived and from there on she was there for us on every aspect of our trip. Manuel was also fantastic, helped us with taxis and recommendations on where to go and helped us saved money as we have never been to Cuba before and we were not familiar how things worked. Breakfast was excellent, they served us so much food that we felt bad when we couldn’t finished it. The hotel was clean and felt like home. We left Cuba on Monday and our heart was heavy. We wouldn’t had have the experience we had if it wasn’t for Cosi and Manuel. I feel we became part of a family now. I highly recommend this property, you will not be disappointed

We stayed here for a week with my friend, first time in Cuba and we loved it. It’s located in the center of Old Havana and we walked everywhere. Cosi, the woman in charge, greeted us as soon as we arrived and from there on she was there for us on every aspect of our trip. Manuel was also fantastic, helped us with taxis and recommendations on where to go and helped us saved money as we have never been to Cuba before and we were not familiar how things worked. Breakfast was excellent, they served us so much food that we felt bad when we couldn’t finished it. The hotel was clean and felt like home. We left Cuba on Monday and our heart was heavy. We wouldn’t had have the experience we had if it wasn’t for Cosi and Manuel. I feel we became part of a family now. I highly recommend this property, you will not be disappointed

Good location. Practically no communication with the agebt/owner/anyone working there. I’ve sent them texts via Whatsup, i’ve contacted them through Expedia, received NO reply back at all. Property is as discribed. No one cleaned the room for entire duration of the stay. Same goes with changing towels/toilet paper. Water pressure in shower very weak. Very loud at night. Like VERY loud. I understand that it goes with any place in old Havana during the night, so no particular fault if the place, but be prepared to have very loud music and screaming all night long.

Good location. Practically no communication with the agebt/owner/anyone working there. I’ve sent them texts via Whatsup, i’ve contacted them through Expedia, received NO reply back at all. Property is as discribed. No one cleaned the room for entire duration of the stay. Same goes with changing towels/toilet paper. Water pressure in shower very weak. Very loud at night. Like VERY loud. I understand that it goes with any place in old Havana during the night, so no particular fault if the place, but be prepared to have very loud music and screaming all night long.

What a gem hidden in Old Havana. From the moment we arrived to be greeted by the wonderful Jorge to the moment we left to be waved off by Jose-Luis, our experience at Hostal el San Juan was wonderful. Breakfast on the roof terrace was a particular highlight (even in the rain under the canopy). Another highlight was sitting in the communal area in the evening with a glass of wine listening to the world go by outside. The staff could not do enough for us. The choice at breakfast was really good and cooked on the spot once you had placed your order. The property has been beautifully restored with such attention to detail. We would recommend Hostal el San Juan and the incomparable staff to anyone. We will return.

What a gem hidden in Old Havana. From the moment we arrived to be greeted by the wonderful Jorge to the moment we left to be waved off by Jose-Luis, our experience at Hostal el San Juan was wonderful. Breakfast on the roof terrace was a particular highlight (even in the rain under the canopy). Another highlight was sitting in the communal area in the evening with a glass of wine listening to the world go by outside. The staff could not do enough for us. The choice at breakfast was really good and cooked on the spot once you had placed your order. The property has been beautifully restored with such attention to detail. We would recommend Hostal el San Juan and the incomparable staff to anyone. We will return.

Hello. What kind of security guard do you have? I booked for my two daughters; Two young girls locked themselves in the room and were afraid to come out. He behaved inappropriately. I'm angry and upset. I booked a hotel in the center of old Havana for them to walk around Havana. They were afraid to go out.

Hello. What kind of security guard do you have? I booked for my two daughters; Two young girls locked themselves in the room and were afraid to come out. He behaved inappropriately. I'm angry and upset. I booked a hotel in the center of old Havana for them to walk around Havana. They were afraid to go out.

Nice place, feeling the vibe of La Havana.

Nice place, feeling the vibe of La Havana.

Good place for having a bed and a shower

Good place for having a bed and a shower

Good staff , nice breakfast. Very beautiful casa to stay . Night time loud music on the street , but that’s the soul of Havana.

Good staff , nice breakfast. Very beautiful casa to stay . Night time loud music on the street , but that’s the soul of Havana.

Amazing location and super clean. Staff is so helpful . Extremely safe. Authentic architecture well designed. Right in the heart of old Havana. Manuel is super helpful manager

Amazing location and super clean. Staff is so helpful . Extremely safe. Authentic architecture well designed. Right in the heart of old Havana. Manuel is super helpful manager

Great place to stay, very safe, staff was awesome yanislydis was a was perfect host. I plan to stay again as this place resides in the heart of Havana. Thank you and we will see you again.

Great place to stay, very safe, staff was awesome yanislydis was a was perfect host. I plan to stay again as this place resides in the heart of Havana. Thank you and we will see you again.

Good service

Good service