Our go-to place in Hanoi. We’ve stayed here so many times, and every stay is a pleasant!

Very convenient location to walk around the old quarter, especially in hot & humid weather so you can always come back and rest / take shower. Nice breakfast at the top of the hotel. Very friendly staff. Perhaps we may want to book a better room as our room did not have any outside views, but considering the price, we were very satisfied. We would love to visit again. Thank you !

Very convenient location to walk around the old quarter, especially in hot & humid weather so you can always come back and rest / take shower. Nice breakfast at the top of the hotel. Very friendly staff. Perhaps we may want to book a better room as our room did not have any outside views, but considering the price, we were very satisfied. We would love to visit again. Thank you !

The GM Justin and his staff were outstanding and truly the highlight of the property. They bent over backwards to be accommodating and were both kind and thoughtful, always willing to help. I cannot recommend the hotel enough it truly is a charming, smaller boutique hotel, just perfect!

The GM Justin and his staff were outstanding and truly the highlight of the property. They bent over backwards to be accommodating and were both kind and thoughtful, always willing to help. I cannot recommend the hotel enough it truly is a charming, smaller boutique hotel, just perfect!

Our flight landed at 7am and we arrived at the hotel about 9. Check in was 2pm. We hoped to leave our bags and fill in time until check in. They got our rooms ready for 10am...fantastic! Staff were great and hotel is lovely and in a great are of the old town. Recommended.

Our flight landed at 7am and we arrived at the hotel about 9. Check in was 2pm. We hoped to leave our bags and fill in time until check in. They got our rooms ready for 10am...fantastic! Staff were great and hotel is lovely and in a great are of the old town. Recommended.

Excellent staff and location! Very good value. I booked the Premium Room, 1 Queen Bed, Balcony, City View, which has two large sliding doors. Perfect if you prefer windows, but street noise might be an issue for some people. The AC worked great, and the room was spacious. The breakfast buffet was excellent with a lot of Eastern and Western options. I would choose this hotel again.

Excellent staff and location! Very good value. I booked the Premium Room, 1 Queen Bed, Balcony, City View, which has two large sliding doors. Perfect if you prefer windows, but street noise might be an issue for some people. The AC worked great, and the room was spacious. The breakfast buffet was excellent with a lot of Eastern and Western options. I would choose this hotel again.

Best stay I have had in a long time. Personel was so great and helpfull. Will be back here for sure.

Best stay I have had in a long time. Personel was so great and helpfull. Will be back here for sure.

Great location on west side of the Old Quarter. Very close to the popular Train Street. Had a big family room (king and double beds) with a large balcony at a reasonable rate. Rooftop restaurant/bar with city views.

Great location on west side of the Old Quarter. Very close to the popular Train Street. Had a big family room (king and double beds) with a large balcony at a reasonable rate. Rooftop restaurant/bar with city views.

The hotel is in a great location and has been beautifully redone. The buffet breakfast has a good variety. The room is a good size, except the bathroom is dark. The main issue we had was communication with staff. All employees were nice, but when we had issues with the air conditioning shutting off and not working we had to ask for help 4 different times. The staff did not communicate with each other or even come up to our room to assist. Only after the 5th attempt did we finally get assistance (2 nights later). There are many boutique hotels in the Old Town; hopefully they have trained their staff more the Hanoi Lion.

The hotel is in a great location and has been beautifully redone. The buffet breakfast has a good variety. The room is a good size, except the bathroom is dark. The main issue we had was communication with staff. All employees were nice, but when we had issues with the air conditioning shutting off and not working we had to ask for help 4 different times. The staff did not communicate with each other or even come up to our room to assist. Only after the 5th attempt did we finally get assistance (2 nights later). There are many boutique hotels in the Old Town; hopefully they have trained their staff more the Hanoi Lion.

Overall good, enjoyed staying

Overall good, enjoyed staying

Love everything from cleanliness, friendly staff, location and good food choices. Will definitely come here again next time we visit.

Love everything from cleanliness, friendly staff, location and good food choices. Will definitely come here again next time we visit.

little bit noisy at night. can hear noise from outside (street)

little bit noisy at night. can hear noise from outside (street)

We had a room with a balcony which was lovely. The breakfast was great. We enjoyed our afternoon massage. The staff were very friendly and helpful. We very much enjoyed our stay. Thank you

We had a room with a balcony which was lovely. The breakfast was great. We enjoyed our afternoon massage. The staff were very friendly and helpful. We very much enjoyed our stay. Thank you

Average. Didn’t pay much so didn’t get much!

Average. Didn’t pay much so didn’t get much!

This was a lovely hotel in a good location in the Old Quarter of Hanoi. The staff are friendly and the spa is good, although you have to specifically request that the sauna be turned on if you want to use it. Breakfast was a little limited but the food in Hanoi is so good you don’t even really need it! The AC in the room was a little temperamental but otherwise a good stay.

This was a lovely hotel in a good location in the Old Quarter of Hanoi. The staff are friendly and the spa is good, although you have to specifically request that the sauna be turned on if you want to use it. Breakfast was a little limited but the food in Hanoi is so good you don’t even really need it! The AC in the room was a little temperamental but otherwise a good stay.

Hotel is located in the very center of Han noi, very convenient for visit famous place, good for sightseeing. I would like to express my appreciation for one of the female receptionist (sorry I forgot to ask her name. She showed us where we can go, gave many excellent travel advise and sightseeing suggestions; constantly checking if we need any help and always provide many valuable information. We really appreciated for everything!

Hotel is located in the very center of Han noi, very convenient for visit famous place, good for sightseeing. I would like to express my appreciation for one of the female receptionist (sorry I forgot to ask her name. She showed us where we can go, gave many excellent travel advise and sightseeing suggestions; constantly checking if we need any help and always provide many valuable information. We really appreciated for everything!

Good location. Nice breakfast buffet. Professional check in.

Good location. Nice breakfast buffet. Professional check in.

I stayed in the executive double room with the city view. the room felt modern, shower pressure was great and the bed was comfortable. the buffet breakfast had a good selection, but needs dietary labels, and could have been more vegetarian friendly. the staff were kind to make me some fresh rolls though as they were only meat options. the location is great and felt easy walking distance to most things. when I visited in march there was very loud construction happening which went most of the day so no sleep ins or naps was possible. I mentioned this at check out and the staff said they could have moved me, but it would have made sense to have put me away from the noise in the first place. so maybe just check ahead if this is still happening if you are considering booking.