Our stay in Roswell was toward the end of our trip through New Mexico. This property was comfortable and what you would expect from this level of hotel. The area around the property is centrally located and easy to navigate. Roswell is a smaller town with most of its appeal geared toward “encounters of the fourth kind” ;p. We were traveling through but took the opportunity to visit the Carlsbad Caverns while we were in town ( highly recommend!) and took part in the alien culture around town.

Very nice! Clean rooms that were very large and comfortable. The air conditioning worked great and the continental breakfast was nice as well.

Very nice! Clean rooms that were very large and comfortable. The air conditioning worked great and the continental breakfast was nice as well.

The hotel was clean, roomy, and very nice! Would absolutely stay there again!

This hotel in Roswell is a really good hotel except 2 little things it happened to me. First of all my fridge in my room wasn't cleaned and the outside swimming pool was open after sunset but without any lights on. The lights was broken front desk told me. Another than that i liked it very much

This hotel in Roswell is a really good hotel except 2 little things it happened to me. First of all my fridge in my room wasn't cleaned and the outside swimming pool was open after sunset but without any lights on. The lights was broken front desk told me. Another than that i liked it very much

Best in Roswell.

Best in Roswell.

The place was so clean and staff was attentive polite and professional

The place was so clean and staff was attentive polite and professional

This place was very comfortable stay. The service I received was outstanding. Breakfast was excellent. Best eggs I have tasted at an hotel.

This place was very comfortable stay. The service I received was outstanding. Breakfast was excellent. Best eggs I have tasted at an hotel.

No problem with staff or problems 😔 with the staff

No problem with staff or problems 😔 with the staff

Breakfast was good, staff was friendly! Our suite was clean enough and the kitchen was clean. The floors could have used a more thorough cleaning - and we found some loose change and old chopsticks. We might not have noticed any of that except we have small children. Our toddler’s knees and tops of her feet were noticeably dirty after playing on the floors. However, we felt safe in this hotel - and that was critical to us while traveling with kids.

Nice stay

Nice stay

Great staff, clean facility

Great staff, clean facility

Staff was great under duress as a neighboring community was evacuating and everyone was scrambling for rooms

Staff was great under duress as a neighboring community was evacuating and everyone was scrambling for rooms

Great location n peaceful. Staff was accommodating

It was great

Nice place!

Nice place!

It was great

It was nice.

It was nice.

Very rooms, well kept facilities and very good breakfast

Very rooms, well kept facilities and very good breakfast

Staff was wonderful and room was clean and spacious. But there were MANY problems. No ironing board, no luggage rack, broken table in living room, broken locks on doors, broken hair dryer, broken shelves in both bedrooms, broken drape control, no faceplates on phone so no way to know how to use them. The new shelving units in the closets are horrible. You have to be at least 6'6" to see in the mirror, the shelves and sliding baskets are useless and not having anywhere to put my luggage was very difficult. The bed was so soft that when you sat on it the springs poked you. Why does housekeeping not tell someone when there are things broken in a room? This is my 2nd Marriott BonVoy in a month and both were the same -- clean but VERY poorly maintained. They need to change their system because it is not acceptable. The staff was friendly and somethings got fixed the next day, but not everything. Asked again and some more got fixed but never got a proper working hair dryer.

It was a comfortable stay. The staff was pleasant and accommodating. The pool was closed and appeared to need cleaning. The biggest challenge with being in Roswell is that you cannot get around town without a car. There might be one Uber or Lyft for the whole town, but from what I could see, there is no public transportation. Thanks to the kindness of the local people, we were able to get around. I was there on business, and if anyone plans to go to Roswell, NM, they must either rent a car or make sure someone picks them up from the airport. Our plane was late coming into town and landed at 2:00 a.m. There was no ride-sharing or taxis available. It was scary! But thanks to the kindness of one of the residents, they gave my husband and me a ride to the hotel. Overall, our stay was great! Thank you to the residents of Roswell, NM.