The apartment was very clean when we arrived. The staff at reception were friendly and helpful. The location of the hotel is very convenient - it is 2 minutes walk to the beach and 10 minutes walk to Eastbourne Station. There are lots of shops around. I will definitely come back again

The apartment was very clean when we arrived. The staff at reception were friendly and helpful. The location of the hotel is very convenient - it is 2 minutes walk to the beach and 10 minutes walk to Eastbourne Station. There are lots of shops around. I will definitely come back again

The hotel was good comfortable very close to the seaside and the town centre. We didn’t have breakfast at the hotel so I can’t give a review but I imagine it must be nice so all in all I give it a 👍

The hotel was good comfortable very close to the seaside and the town centre. We didn’t have breakfast at the hotel so I can’t give a review but I imagine it must be nice so all in all I give it a 👍

The Hotel is old and tired. It is only a 2 star but a little TLC would easily bring it up to a 3 star. Staff were hit and miss and we felt like outsiders as the Hotel caters for Coach parties and we were independent travellers. No welcome pack in our flat, breakfast was not included and the staff were hit and miss - most were professional but a little grumpy and seemingly demotivated. Place was not clean, but not dirty, with little in place for social distancing and hygiene. All in all, over-priced but certainly not the worst place we have ever stayed. A lovely Victorian building with a lot of character.

The Hotel is old and tired. It is only a 2 star but a little TLC would easily bring it up to a 3 star. Staff were hit and miss and we felt like outsiders as the Hotel caters for Coach parties and we were independent travellers. No welcome pack in our flat, breakfast was not included and the staff were hit and miss - most were professional but a little grumpy and seemingly demotivated. Place was not clean, but not dirty, with little in place for social distancing and hygiene. All in all, over-priced but certainly not the worst place we have ever stayed. A lovely Victorian building with a lot of character.

Rented a flat. large size, friendly staff, well maintained property. A few things were not upto the mark: 1. bright neons just outside the windows without a proper curtain, kept us awake at night 2. No view of the sea (can not be expected all the time anyway) 3. The name 'imperial' hotel itself is offensive! Brings back many unpleasant memories to those who are slightly aware of our historical past!

Rented a flat. large size, friendly staff, well maintained property. A few things were not upto the mark: 1. bright neons just outside the windows without a proper curtain, kept us awake at night 2. No view of the sea (can not be expected all the time anyway) 3. The name 'imperial' hotel itself is offensive! Brings back many unpleasant memories to those who are slightly aware of our historical past!

The imperial hotel is a hotel that has a lot of coach trips, really needs a bit of modernization. It just has not kept with the times. However, the service ok.

The imperial hotel is a hotel that has a lot of coach trips, really needs a bit of modernization. It just has not kept with the times. However, the service ok.

One night in a self catering apartment, recently decorated not to high standard. It was clean. Staff were helpful when asked as the kitchenette was not stocked with a few necessities such as washing-up liquid, dishwasher tabs. And things like salt and pepper would if been helpful. It has 3 rather high steps leading into the kitchen, which we were fine with, but not suitable for the less mobile. But over all a comfortable stay.

One night in a self catering apartment, recently decorated not to high standard. It was clean. Staff were helpful when asked as the kitchenette was not stocked with a few necessities such as washing-up liquid, dishwasher tabs. And things like salt and pepper would if been helpful. It has 3 rather high steps leading into the kitchen, which we were fine with, but not suitable for the less mobile. But over all a comfortable stay.

the double room was very small and our private bathroom had a bathtub only. It is unbelievable that nowadays hotels don't provide sustainable solutions. I would not recommend this place. the very sad Breakfast is serviced at 8.30am, no other options, all guests at once, didn't feel very confortable with covid cases still going on…and check out at 10am!!! avoid this place, i cant say a single good thing…

the double room was very small and our private bathroom had a bathtub only. It is unbelievable that nowadays hotels don't provide sustainable solutions. I would not recommend this place. the very sad Breakfast is serviced at 8.30am, no other options, all guests at once, didn't feel very confortable with covid cases still going on…and check out at 10am!!! avoid this place, i cant say a single good thing…

The original problem we had was rectified straightway. The overall stay was really nice and workers were all v.friendly. The older couple doing the tribute songs in the ballroom downstairs were very good also, had a nice night.. Will definitely go back there next year on the Tennis Sunday.

The original problem we had was rectified straightway. The overall stay was really nice and workers were all v.friendly. The older couple doing the tribute songs in the ballroom downstairs were very good also, had a nice night.. Will definitely go back there next year on the Tennis Sunday.