Nothing wrong with the place from staff being polite and friendly hygiene was100% food excellent distance to the holy mosque is short.

Nothing wrong with the place from staff being polite and friendly hygiene was100% food excellent distance to the holy mosque is short.

Stay was ok, but the lifts were terrible, never stopped at the floor number you pressed. The lift's keep going up and down. Complaint to the receptionist regarding the lifts issue.

Stay was ok, but the lifts were terrible, never stopped at the floor number you pressed. The lift's keep going up and down. Complaint to the receptionist regarding the lifts issue.

Very good hotel clean nice very close to haram around 8 to 10 mn Very good price Little problem for the cleaning of the room you have to insist

Very good hotel clean nice very close to haram around 8 to 10 mn Very good price Little problem for the cleaning of the room you have to insist

Check in was easy and smooth. We arrived early and weren’t sure if we’d be able to check in but the guy at the desk was thoughtful of our long trip and courteous. Room was small but decent and clean as well as the restaurant. It’s a bit of a distance from haram main gate but overall it is good for the price.

Check in was easy and smooth. We arrived early and weren’t sure if we’d be able to check in but the guy at the desk was thoughtful of our long trip and courteous. Room was small but decent and clean as well as the restaurant. It’s a bit of a distance from haram main gate but overall it is good for the price.

Nice and clean hotel only problem bit up hill walk to Al haram. Good for couple and single person with children I will not recommend.

We really enjoyed our stay, was checked in within a couple of minutes. The staff were very accommodating. Excellent price for the rooms you get. Housekeeping were excellent, dropping off water everyday and cleaning the room. Very easy to get to Haram via Anjum hotel next to it. Highly recommend stay there and will be using Al Ebaa hotel again on my next visit.

The room was not as good

Nice

Great people! Super friendly and helpful. Anything you want, they do it for you in seconds. If you don’t want to do the 15 min walk, you can take a taxi right at the door for 10 Reyals. It is a good walk through their neighbor hotel Anjum. Their breakfast is also a value breakfast for 45 Reyals compared to an average of 75-80 for most other hotels.

It was close to Haram Hotel card locked everyday

Amazing umrah experience made possible by El Ebaa. Please exercise before coming to umrah. lol.

Amazing umrah experience made possible by El Ebaa. Please exercise before coming to umrah. lol.

nice staff, convenient location, close to haram

Was walking distance to the masjid and exceeded my expectations, all the staff were really nice and helpful and always greeted you when you walked in and out of the hotel with a smile, will be visiting this hotel again in the future Insha’Allah

nice staff, convenient location, close to haram

Was walking distance to the masjid and exceeded my expectations, all the staff were really nice and helpful and always greeted you when you walked in and out of the hotel with a smile, will be visiting this hotel again in the future Insha’Allah

I stayed here during a 15-hour layover and this was the perfect place. To get to Masjid al Haram, you simply walk about 10 minutes over Jebel Omar and you are right at the masjid. The property was so convenient and i maximized my time in Makkah and Masjid al Haram by staying here. The staff were friendly and made checking in, going to my room, and stay comfortable.

Its very good loction next to khana khaba15 min walk very friendly staff excellent service

Its very good loction next to khana khaba15 min walk very friendly staff excellent service

I stayed here during a 15-hour layover and this was the perfect place. To get to Masjid al Haram, you simply walk about 10 minutes over Jebel Omar and you are right at the masjid. The property was so convenient and i maximized my time in Makkah and Masjid al Haram by staying here. The staff were friendly and made checking in, going to my room, and stay comfortable.

Air conditionner not working card issues too non respectful staff long way to haram not as shown

Air conditionner not working card issues too non respectful staff long way to haram not as shown

I stayed in this hotel in April with my daughter, it was perfect but this time it was a little less.We arrived around 2 am after a long flight and at the desk the receptionist kept us waiting quite a long time for check in. The room we had was on the 6th floor and the view was on a construction site whereas in April we had a very good view of the Haram.The room was cleaned everyday by some excellent and helpful cleaners . 1/2 the key to our room was not working. 3 times i told reception there was no hot water they said yes but nothing was done.On Tuesday there was some heavy rain,we got soaked to the skin but the shower was cold.I asked again, another serviable receptionist told me there was a button that i must click on for the heater to work, the other receptionists could have said all this to us from the beginning.....The person who helped with the suitcases was helpful also to help us with our driver because we don't understand arabic. Some umbrellas would have been handy for the clients at reception.

I stayed in this hotel in April with my daughter, it was perfect but this time it was a little less.We arrived around 2 am after a long flight and at the desk the receptionist kept us waiting quite a long time for check in. The room we had was on the 6th floor and the view was on a construction site whereas in April we had a very good view of the Haram.The room was cleaned everyday by some excellent and helpful cleaners . 1/2 the key to our room was not working. 3 times i told reception there was no hot water they said yes but nothing was done.On Tuesday there was some heavy rain,we got soaked to the skin but the shower was cold.I asked again, another serviable receptionist told me there was a button that i must click on for the heater to work, the other receptionists could have said all this to us from the beginning.....The person who helped with the suitcases was helpful also to help us with our driver because we don't understand arabic. Some umbrellas would have been handy for the clients at reception.

The staff needs to be trained how to talk to customers. They we rude.

The staff needs to be trained how to talk to customers. They we rude.

Everything was good

Everything was good