I asked for a wake up calll and did not get it. It was super implode me to get the call and I reminded the front desk twice. And yet no call was made, he was apologetic about it and fortunately my internal class cl woke me up on time, but if it hadn’t my trip would have been wasted to cairo. The room was pretty filthy and I was not able to take a shower because there was no hot water.

I asked for a wake up calll and did not get it. It was super implode me to get the call and I reminded the front desk twice. And yet no call was made, he was apologetic about it and fortunately my internal class cl woke me up on time, but if it hadn’t my trip would have been wasted to cairo. The room was pretty filthy and I was not able to take a shower because there was no hot water.

Everything else is very well except terrible Wifi. Reasonable breakfast and rooms. Very friendly staff.

Everything else is very well except terrible Wifi. Reasonable breakfast and rooms. Very friendly staff.

Im pay whit expedia but wjen I arrive they're told me I need pay again so Im pay doble and never refoud my money.. and is terrible hote suppose to be is 3 stars but is like 1 stars... so never recomended this hotel.

Im pay whit expedia but wjen I arrive they're told me I need pay again so Im pay doble and never refoud my money.. and is terrible hote suppose to be is 3 stars but is like 1 stars... so never recomended this hotel.

The hotel staff did nothing to help make our stay experience nice.I was very disappointed our room was tiny, dirty and very bad smell. The fridge was dirty - No refreshment tray at all. The next morning we went to the restaurant for breakfast. The waiters ignored us until i stopped a waiter and asked for a table, no one took an order for tea/coffee so we help ourselves to breakfast . Whilst waiting in the queue for eggs, a man walked in front of us and placed his order. My son had enough of the bad attitude. he asked the chef why he took someone els's order when there was a queue????? As we had no tea/coffee,we asked manager who walked off in a huff . A few mins later a waiter came over with water and took our room number. He came back with the bill and asked for payment right a way. Waiters came to our table for payment. Needless to say we did nor finish horrible breakfast and the waiters forced us to eat or leave the place we left upset and hungry. There are management failings in this so called hotel. My advice is steer clear. The bottom line people are rude at the hotel, it is below Zero and shabby and very run down there is no option of wifi. The hotel does not provide the room with a kettle neither are the rooms clean . Infact I had to check out and move the night mare hotel

The hotel staff did nothing to help make our stay experience nice.I was very disappointed our room was tiny, dirty and very bad smell. The fridge was dirty - No refreshment tray at all. The next morning we went to the restaurant for breakfast. The waiters ignored us until i stopped a waiter and asked for a table, no one took an order for tea/coffee so we help ourselves to breakfast . Whilst waiting in the queue for eggs, a man walked in front of us and placed his order. My son had enough of the bad attitude. he asked the chef why he took someone els's order when there was a queue????? As we had no tea/coffee,we asked manager who walked off in a huff . A few mins later a waiter came over with water and took our room number. He came back with the bill and asked for payment right a way. Waiters came to our table for payment. Needless to say we did nor finish horrible breakfast and the waiters forced us to eat or leave the place we left upset and hungry. There are management failings in this so called hotel. My advice is steer clear. The bottom line people are rude at the hotel, it is below Zero and shabby and very run down there is no option of wifi. The hotel does not provide the room with a kettle neither are the rooms clean . Infact I had to check out and move the night mare hotel

I was shocked at the level of the hotel...called and emailed Expedia but no response at all, even with my Gold status with them. So frustrated at the service I got from Expedia when I booked that hotel :(

I was shocked at the level of the hotel...called and emailed Expedia but no response at all, even with my Gold status with them. So frustrated at the service I got from Expedia when I booked that hotel :(

Bathroom and shower are horrible Tv wires along the wall Elevator very bad and unsafe

Bathroom and shower are horrible Tv wires along the wall Elevator very bad and unsafe

Like the level of service for the price

Like the level of service for the price

Pleasant and caring staff

Pleasant and caring staff

wonderful

wonderful