great traditional english breakfast eat as much as you want and well prepared in nice surrounding. noe of this rip off charging you extra

Parking is a bit tight during the day 9-until 6

I booked this for my parents and they loved the hotel and the location.

Great breakfast. Fantastic room as well

Nothing

location

Breakfast Service

Overall the placement of the hotel is great in the heart of the city and near some very nice pub like the Cottage Loaf. The staff were very friendly and the facility and restuarant were very good

The park is very minimal however there was on street parking on the promenade which was free from 16:00 to 10am however it was very busy.

We liked everything great place to stay we was in room 321 and we both said we will definitely be coming back to the hotel oh and I loved walking up the Red carpet felt like royalty the staff was great friendly and very polite best short break we've had

We liked everything no faults what so ever

Excellent location and great breakfast. Good sized TV in room

All good

Tv was difficult to use

Excellent breakfast choices, helpful, friendly staff

The pillows needed to be medium to soft - they were slightly hard

Beautiful hotel. Room comfy and very clean. staff very welcoming. Breakfast plentiful. would definitely return.

no complaints

most things

bathroom a bit cold

the service is excellent

Nothing

Beautiful Victorian property in a prominent position, good location for everything.

Wouldn’t rate this 4 stars, carpets could do with a clean and the whole place is a little tired. Creaking floor boards that disturbed anyone in the room sleeping when you walked on them,basic room, a little old fashioned. Booked a room which was advertised as overlooking the Court yard, it was actually over a flat kitchen roof with industrial extraction fans on it, the window was obscured to hide this but made the room claustrophobic and could not open the window for the noise and smell of greasy food. These went off at 9pm and came on at 5.45am!

Breakfast, service, ambience, excellent staffy

Room was a little small for the price.

Breakfast staff were friendly and attentive

Room was described as deluxe. Unsure what was deluxe about the room. Paid extra for this unknown. No tea making facilities.

All OK

No parking facility- full up

stayed here many times.. the breakfast room is really lively.. a kia royal in the conservatory is so nice.. rooms are all nice clean and have a bath tub.. staff are extremely pleasant and helpful.,

nothing

Exceptional experience

The Staff - cleanliness - view and location - food was good, and check in - check out was quite easy - would be back very quickly if the hotel was dog friendly

Not a lot to not like really, we have a dog and its not a dog friendly hotel - so it's probably the only reason that may prevent us from visiting more often

Staff were amazing. Comfortable beds. Fantastic breakfast.

Nothing