my kids enjoyed the pool and atrium

the room was dirty and damaged

Great room service. Great food.

comfortable, clean room

absolutely no where to park.

We love the poolside rooms and the staff can’t be beat.

our room was hot, even though we turned the heat down and the fan on, and AC finally, but we we’re both melting by the morning.

very friendly helpful staff , restaurant very good

all good

The staff is very friendly and helpful when checking in or if there is a question. Moreover, the hotel is well situated in a desirable location in the city.

This has been our "go-to" hotel for Kamloops, but it seems to be showing its age. The rooms feel aged, and the hallways are dirty. The rooms are not unclean, but they also don't feel clean and sterile overall. The hotel is not what it used to be, and we are seeking a new hotel to stay at when we need to stay in Kamloops.

The room and common areas were all clean. The atrium area is very pretty and the pool and hot tub are very comfortable. I like that there is a wading pool for children. We asked a very nice housekeeper for some directions and she was awesome.

Next time we will ask for a room a little closer to the entrance.

convenient

vehicle got broken into in their parking lot

Great place to stay

it was nice

nothing

Romeo’s

no decaf coffee pod ,even after a request from housekeeping

good location, friendly and accommodating staff

shabby, outdated, and stained furnishings in our suite.