Location & $

Paying $10 a day for parking in a lot that was huge and 90% empty was ridiculous Housekeeping was only available by request and still didn’t arrive

The beds were very comfortable.

The reception who checked us In and checked us out was so rude. Each time we had any interaction with her she was so awful. The ac in our room hardly worked. My shower was clogged and over flowed. There was hair on our lamp shade. We were told breakfast ran til 10 but it ended at 9. Over all not a good stay. The service definitely needs improvements.

I didn't know I had to pay for parking. 10.00 a night which is crazy. I wasn't even informed about this until check or time and I wasn't told but my daughter. I've never heard of a hotel charging for parking ever.The cleaning service knocked on the door at 9:20am the door was locked because we were getting dressed she tried opening the door even after saying to wait a minute since we all weren't dressed fully. Once I opened it and said we have till 11am to check out she laughed and said she'll be back at 11am as if she didn't try coming into the room without permission.

Breakfast was the best I’ve had in a loooong time

The architecture where I had to go outside from the main lobby to get to my room

Room is spacious and staff is friendly

There seemed to be a lack of cleaning staff. There were piles of trash throughout the corridors. My room never got made and I noticed several rooms near me, who’s windows were left open, also had messy rooms.

Staff coordination is fair...

Front desk staff

The staff are wonderful.

AC was broken. Room stunk. Old and needs renovations

I travel frequently and usually try to stay at in Embassy Suites. This was the second time I stayed at this hotel in Tempe. The breakfast is one of the best I’ve had great selections and the omelettes were awesome. I have eaten dinner several times in the bar/restaurant. It is a limited menu, but is very good. The staff is friendly and helpful.

Perhaps a more varied snack bar, some premade sandwiches, or little hummus snacks.

Nice facilities

Older structure

The rooms where comfortable and breakfast had many options.

The washroom had broken equipment's. This should have been taken care before checkin.

The staff was helpful and great The pool was clean and I enjoyed it daily as well as the daily breakfast

The bathroom door was broken the toilet had dirt around the toilet. The shower needs upgrades because the shower head had little pressure and very rusty.

Property was okay The first room was hot and in Phoenix this time of the year that is unacceptable! I did get another room and it was better!

The AC AND SNEAKY HOUSE KEEPING STAFF!!

The best breakfast ever. Very close to ASU Close to the airport.

Too much noise around the pool area at 6:00 am

Great breakfast, free drink coupons were nice. Convenient location.

The property was poorly maintained. Filthy walkways & stairwells. Large, empty flower/shrub pots everywhere. The happy hour buffet was not replenished or tended.

the breakfast although very busy

it was all wonderful

Mediocre at best. Line too long to get omelette on second day. Only redeeming feature.

Room had an unpleasant odor and was dark. No outdoor area to escape smell and darkness. Ground floor with very noisy upstairs neighbors.

Loved the parking, rooms etc.

Breakfast was sad and disgusting