I didn’t like the breakfast .

Oatmeal was runny , sausage was burnt.

I stayed at the Holiday Inn Express Hotel & Suites Tempe for a work trip. I hung the 'busy, do not disturb' sign on my door, but at noon, a maintenance woman entered my room while I was in an important meeting. I informed her of my current engagement, clarifying that my checkout wasn't until two days later. After showing her my booking number, she left. However, shortly after, Natasha, the front desk manager, knocked very loudly on my door. I told her my situation, but she was rude and insistent that I check out that day. Despite showing her my confirmation, she remained hostile and directed me to resolve the issue with booking.com. Despite my plea to wait until after my meeting, she demanded I vacate within the hour. Reluctantly, I went downstairs, where Natasha persisted in claiming my checkout was that day and that I should deal with booking.com. As I was in the process of contacting them, she suddenly found my reservation without offering an apology. This experience, especially Natasha's behavior, made this stay the worst I've ever had. Despite traveling frequently for work, I'll never return to this hotel and will caution others against staying there. I'm giving it one star, solely due to Natasha's attitude.

The location for what I needed was perfect.

The elevator had issues the whole time I was there.

Muy razonable

Everything was perfect! Our room was very nice and very clean

The staff was very friendly and helpful. The check in process was very fast and easy. The breakfast was very convenient and had a lot of options. It opens early which was a plus since we had to be on the road early.

couldnt find an ice machine on my floor.

It is a great hotel and our favorite one to stay in Phoenix! I highly recommend this hotel!

Very clean. When asked extra towels the staff didn't hesitate.

Breakfast needs more variety of meats.