The concierge was friendly.

The night shift manager was awful. I don't know why this person has decided to go in hospitality business: dismissing and not caring. When at 1:30 in the morning I came downstairs to ask her about the outside loud noise, her response was: What noise? If it is not on our property, we cannot control it. When I pointed to the crew of workers (at 1:30 am washing the driveway, with a compressor making incredible noise, in a fast food restaurant just 300-400 feet away from the hotel), and said my only option would be to call the police, she said "go ahead". So, I ended up spending about 45 min outside waiting for the police who came and took care of the situation sending the workers home. Could the Fairfield hotel manager have done this (everyone who was not yet asleep in the hotel that night heard that noise)? Yes. Just like I did. Hotel room that had one king bed and a sleeper sofa was just terrible: small, uncomfortable and impossible to sit three people at the table. There was simply no room for three.

El servicio muy bueno, me encanto

Todo muy bien.

Staff at the front desk was kind.

I had to kill multiple cock roaches, bigger than a quarter, in my room. We arrived around midnight and saw them within the first hour. I left them there for housekeeping to see. We were very disappointed. Other than that, it was okay.

I could only enjoy one morning of breakfast and it was delicious. Was looking for bacon but the sausage patties were good.

Coffee maker in room was FILTHY!! The inside had not been descaled!! Just plain nasty!!

The staff was friendly, professional, efficient and last but not least...they all had smiles-check in and out.

Breakfast was good, regular sugar needed for coffee

Cheaper prices🤣

It was nice and clean food was hot and tasty

I have no complaints everything was on point from checking in and out housekeeping excellent I enjoyed my stay and most definitely will return

The location

nice quiet safe location

nothing

The hotel charged me two times for the stay - then when i mentioned it to the lady that charged me she initially said I was wrong. After proving it to her, she then said she would fix it and "you can go to your room, i'll sort it" which could be taken as rude. Anyway, she didn't and then i woke up with a third charge - So I paid three times. Anyway the two girls i spoke to the morning after were more efficient and sorted a refund.

I didn’t sleep well, I hate being in a room next to the elevator

Room next to elevator

The bed was extremely comfortable the tub was spacious the suit was overall cozy the indoor pool was a plus breakfast wasn’t the greatest but overall very satisfied

The breakfast wasn’t the best

Clean and good breakfast

Large comfortable room, plenty of space to relax. Housekeeping was excellent!

Difficult to access, need to make u turn to get back to downtown area.

The staff where exceptional they over and above giving us a latter check out because of the hurricane

There is no negative things I can say about this hotel

Fair price. Good location. It was clean enough staff seemed competent.

Light bulb went out in bathroom night before we checked out. A/C wasn’t cold enough. Had it set to 68 and was 77 when we checked in and only made it to 75 by the third day when we checked out. Decor seemed a little old and tired.

The staff were friendly and kind. We enjoyed the breakfast.

N/A

Location and clean room.

Lack of parking, not working elevators during a fully booked weekend. I was pre-charged for a reservation that was made as "pay at the hotel". When calling the staff was condescending stating that's "part of their policies for all reservations", yet never stated.

Clean

Prices

Had to leave hotel due to water issues.

having to check out and go father away from location I needed to be close to.

Jamecia at front desk had great customer service skills.

Staff very friendly close to all restaurants