Friendly staff hot breakfast

na

Yes I did

everything

Everything

Nothing

At my check in time I was told I was not entitled to have a room available at that time. So I was checked in late and told I would have to pay if I wanted to checkout an hour later. I was also told that because they were short on cleaning staff I would need to search for the lady with a cart to get access to a broom and some clean towels when I called the front desk. So I would not advise anyone to stay at this hotel. If your check time is at 3:00pm it could be hours before your room is available. And according to the manager there is no need to file a complaint. The company will not do anything about it. I have stayed at other Residence Inn in the past. This one by far was the worst. Stay far far away.