near city center, price

Rooms are tired, out dated, basic break fast

Location

Ac not cold.. no water in room

The restaurant is world class (okay maybe not but really good for Cairo) I took some gastro risks with the menu over multiple days and always felt fine afterwards. Tell them Tom sent you when you ask for the Lemon Mint with Ice if you are brave.

Reception management. Upon arrival They asked me to pay in Egyptian pounds and applied to themselfs a very favourable conversion rate (which I didn’t realise at the time, too naieve) Shower had warm - hot - scalding but no cold. Aircon did it best but was old and ineffective ( the quality you’d expect at a much cheaper hotel.) On the day I was due to fly out my flight was delayed and a friend I had met allowed me to leave my bags in his room and have a shower. Reception wasn’t happy🤷‍♂️ I explained that the price my new friend paid for his room a three bed “single” was actually substantially more than the (live) booking.com price for two people but he wouldn’t hear about it. My new friend then asked for a refund and said he would just rebook the room for two. (Impossible said the manager) fine I will pay an extra person excess, he insisted I pay cash and double the (live price) just for an extra person in the room not even an extra room? Crazy? I was on the booking.com app trying to just book the room and he kept trying to touch my phone (not sure why maybe to stop me booking and rob him of his ability of a quick cash bonus. Upset that I dare get a good price went to the hotel police (located at every western hotel to stop Egyptian and non Egyptian mixed unmarried couples sharing a room) but thankfully the policeman just shook his head (realising that the manager was on a power trip) I decided it was best to just go to the airport a few hrs early. I was escorted to the room and quickly made to pack. I ended up leaving things behind. The owner of the hotel seemed nice so I am assuming this was a rogue manager but your hotel is only as good as your staff. I can’t recommend. Check out my other reviews I like to think that I have always proven to be fair in the past.

Friendly staff. Appropriately priced. Rooms were clean.

The best things about this hotel are the helpfulness and friendliness of the staff and the cafe. The cafe is first rate!

Housekeeping was a bit iffy

Reception & other hotel staff were warm welcoming and attentive

Rooms, linen and towels could do with a refresh

nothing

everything

friendly staff , nice location

the photos of the rooms are not correct , i took the room with nile view but there was no balkon like the photo.