Mercure Cardiff Holland House Hotel & Spa

3.9 / 5.0

Good(6,754 Ratings)

Hotel in Cardiff

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Well priced for this locationProperty prices in this area are generally higher

About this hotel

In a prime city centre location, this 4-star luxury hotel has a swimming pool, a gym and a spa. The main shopping district is a 5-minute walk away. There is free Wi-Fi and on-site parking available at a surcharge.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Cardiff

Nearby attractions

National Museum Cardiff

0.7 mi

Available Rooms

Superior Queen Room with Panoramic View

1 Queen • 279 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Superior King Room

1 Queen • 279 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Classic Triple Room

3 Sofa • 247 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Double Room

1 Double • 247 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe Suite with City View

1 Queen • 645 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

Mercure Cardiff Holland House Hotel & Spa

$$$$

3.9 / 5.0

Good(6,754 Ratings)

Hotel in Cardiff

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Well priced for this locationProperty prices in this area are generally higher

About this hotel

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Cardiff

Nearby attractions

National Museum Cardiff

0.7 mi

Available Rooms

Superior Queen Room with Panoramic View

1 Queen • 279 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Superior King Room

1 Queen • 279 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Classic Triple Room

3 Sofa • 247 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Double Room

1 Double • 247 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe Suite with City View

1 Queen • 645 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

3.9 / 5.0

Good(6,754 Ratings)

100% verified reviews

2.5 / 5.0

Nov 2024

Acceptable for the money, and a great location. But needs modernising

The location was great. Just a short walk or taxi from the Main Street. And the view was great, looking all over Cardiff

Our room was absolutely freezing & was very basic. Could do with a whole new decor.

3.0 / 5.0

Nov 2024

Good room and staff, Pool was not worth it

The room was big and decent facilities in the room. The staff were friendly and helpful.

Really disappointed with the pool and spa facilities. The changing rooms were dirty and the pool water seemed mercky with bits floating around. We felt too uncomfortable to stay in for long. Due to having the pool the price was high in comparison to other places but we choose the Mercure for the pool so were disappointed.

5.0 / 5.0

Oct 2024

Can't wait to stay again :)

Outstanding customer service. Couldn't do enough to make sure our stay was special.

4.5 / 5.0

Sep 2024

Great, friendly staffed comfortable hotel with good facilities

Staff were friendly and helpful, the room was clean, spacious and of a good size. Breakfast was excellent, varied and filling.

Nothing really.

4.5 / 5.0

Sep 2024

Beautiful rooms, ideal location for central Cardiff.

Fabulous, spacious accommodation. Spotlessly clean.

The use of the pool not included in the price.

5.0 / 5.0

Sep 2024

Family reunion

Me and my family stayed here for 3 nights, celebrating my birthday. I was given drinks vouchers for the bar 🍸. Staff are very helpful

It was all great

2.5 / 5.0

Sep 2024

Nice hotel shame about the food

The rooms were nice

The staff at breakfast needed to iron there shirts doesn't look very good creased shirts. Breakfast was below average nothing

5.0 / 5.0

Sep 2024

Great hotel, pity about pool cost now

As always, the staff were exceptionally friendly and helpful. Our room on the 6th floor was very large with a separate area with a sofa and table. We appreciated the extra pillows and fan.

Having to pay extra for pool access isnt great, as we go swimming every day

1.5 / 5.0

Sep 2024

Unorganised not to expectations

The decor

Staff were unhelpful Didn’t stick to booking requirements

4.0 / 5.0

Sep 2024

Friendly staff, helpful and responsive. Great location.

Great location for my travel purposes. Central location.

A bit noisy at night. Windows on the outside were in desperate need of cleaning. Minor issues 😀

4.5 / 5.0

Aug 2024

Nice hotel, well located for town centre

Easy check in and out. Nice spacious room.

Pool and gym should be free to use.

4.5 / 5.0

Aug 2024

Excellent choice to explore Cardiff.

I liked the location, the staff, and the services provided by the hotel.

That they charge hotel customers for parking.0

0.5 / 5.0

Aug 2024

Mismanagement

None

I paid 21 pounds for parking for one day and I was sent a 60 pounds bill for parking violaton !!

4.0 / 5.0

Aug 2024

Had a fantastic time

Everything, the pool was a bonus

My safe did not work so I did tell member of staff but nobody came to have a look

4.0 / 5.0

Jul 2024

Good thank you x

Good size room, good breakfast Friendly staff

Pillows hard and uncomfortable Had to pay to swim Parking expensive

2.5 / 5.0

Jul 2024

Over priced

It’s was clean

Over priced

5.0 / 5.0

Jun 2024

Fantastic hotel to end a fantastic night

Lovely hotel clean and well done out, breakfast was really nice, ideal location with good safe parking

None

4.5 / 5.0

May 2024

Fantastic comfortable felt welcome

We didn't have breakfast

What we didn't like was that we had to leave the place to come home really enjoyed 😊

4.0 / 5.0

May 2024

Other than that we had a great stay would definitely return and recommend

Position was good Staff were very friendly Dinner and breakfast was amazing

When we got back to the hotel after watching a show we wanted to have a drink in the bar. It was 10.15 and the bar men refused to serve us and said it was dead so he closed up 😡

2.0 / 5.0

May 2024

Could be a 5star but I feel poorly managed and requires a lot of maintenance work done ! Certainly not worth £157 a nigh

Close to the town and spacious rooms

Entrance doors were broken ,3 out for lifts were out of use (15 floor hotel !! ) Heating in the room didn’t work (portable radiator in the corner says it has been not working a while) coffee machine didn’t work. Bar manager cleaning down the bar before time felt uncomfortable and like he wanted us out !

4.0 / 5.0

May 2024

Would definitely use this hotel again, all very good .

Clean, spacious room, bright and good breakfast. Location good too

Nothing to complain about

4.0 / 5.0

May 2024

Modern hotel, good food, warm and genuine staff. Room was also a good size.

Staff were excellent, particular Kate who was 5*. An active listener, responded to the issues over both days. She was really helpful and genuine. Food was also very good.

Changing area for the swimming pool/gym was dirty. Same towels on the dirty floor when we came in and when we were leaving. Such a shame as the pool/sauna was great.

3.0 / 5.0

Apr 2024

The hotel itself was a very nice comfortable hotel. Great location. Friendly staff.

The property was very comfortable, spacious room, very comfortable bed

I didn’t like the fact that we had to pay an extra amount to use the spa facilities which wasn’t stated when I booked the hotel.

3.5 / 5.0

Apr 2024

So long and thanks for all the fish

The room was nice and comfortable but a little cold in the evenings and there was no way to heat up the room. The beds were comfortable and the location was good. Staff were polite but the food menu didn't inspire.

I stayed here in January and really enjoyed the use of the pool and gym and it made the visit to Cardiff even better, I normally look for hotels with a pool as I enjoy that when I stay, I was however dismayed to learn on arrival that there is a fee now for hotel guests using the pool, £10 a session and so when I decided to stay an additional day in Cardiff I decided to check into another hotel that didn't charge additional fees for on site facilities. I don't think I'll be going back to the Mercure, with 2 people staying for 4 days it was a lot of additional fees. I booked into a slightly more expensive hotel but it was still a cheaper option for me in the long run to have full use of all facilities without extra costs.

4.0 / 5.0

Apr 2024

Lovely stay

Spa and gym

Nothing

3.0 / 5.0

Apr 2024

Great staff and location but slightly dated facilities.

Very comfy bed and great location, room very clean

The staff were very friendly and helpful and the room was very clean. But there were a whole series of things throughout the hotel which were out of order / being repaired. The swimming pool changing rooms were in need of a good clean and some showers were out of order, as was the steam room.

3.5 / 5.0

Apr 2024

Bit far out from station but comfortable stay.

The beds and room good.

The fact that we had to pay extra to swim extra for eating in room .

4.0 / 5.0

Mar 2024

Great value and location

Hotel a bit tired in places but all very good staff lovely.

5.0 / 5.0

Feb 2024

Can’t wait to go back!

The staff were welcoming and friendly. The hotel and spa facilities were just amazing.

Nothing

4.0 / 5.0

Feb 2024

Other than the car park situation it’s an ok place to stay

Reasonable size room and the gym

£20 payment for car park and no guarantee of a space if you left and returned Lack of drinking water cups in the gym

4.0 / 5.0

Feb 2024

We really enjoyed our break

It was very clean and tidy, and our room was lovely

We had some noisy neighbours on our corridor

5.0 / 5.0

Feb 2024

Very relaxing

The room how nice and clean and tidy it was . And how friendly it was and relaxing

2.5 / 5.0

Feb 2024

Average

Beds were comfortable and staff were friendly

The room we stayed in was nice apart from waking up in the morning to find an awful sewage smell coming from the bathroom and shower only worked with freezing cold water.

5.0 / 5.0

Feb 2024

Grate

The staff was very friendly. Little touches left in our room made the stay feel more special

5.0 / 5.0

Jan 2024

excellent value for money

everything was lovely room staff And food .polite efficient and very helpful staff.

4.5 / 5.0

Jan 2024

Everything I could wish for

Lovely venue for the function we were attending.

Beautifully well maintained. Clean and comfortable.

5.0 / 5.0

Jan 2024

A good cheap break, comfortable beds and located close to the centre of Cardiff.

This is the second time I’ve stayed here, this time was with two of my friends for a girly break. The hotel was reasonably priced, with a nice pool, steam room and sauna. The location is perfect as it’s centrally located, making it a great base for exploring the city.

The car parking was over priced. We had two cars, and had to pay the full amount for parking. A discretionary price for two cars would have been helpful.

4.5 / 5.0

Dec 2023

Other than a less than best breakfast I had a wonderful stay

Staff friendly and helpful and the hotel clean

Cooked breakfast was a bit congealed and overcooked dried out

4.0 / 5.0

Dec 2023

Would book again due to overall cleanliness and friendliness of staff

Room very good size. Nice to have bath as well as shower. Quiet area were room was located. Swimming areas lovely.

Daughter’s room by lift so she said it could be noisy. TV’s too small when watching from the bed due to distance. Bed rolled when getting in on a couple of occasions.

FAQs

How much does this hotel cost compared to others in Cardiff?

The average price for a rental in Cardiff is $187 per night. This rental is $5 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Mercure Cardiff Holland House Hotel & Spa. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Mercure Cardiff Holland House Hotel & Spa. Enjoy the water!

Is Mercure Cardiff Holland House Hotel & Spa pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Mercure Cardiff Holland House Hotel & Spa?

We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.

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Mercure Cardiff Holland House Hotel & Spa

Hotel in Cardiff

Reasons to book

About this hotel

Amenities

Map of Cardiff

Nearby attractions

Available Rooms

Superior Queen Room with Panoramic View

Superior King Room

Classic Triple Room

Double Room

Deluxe Suite with City View

Mercure Cardiff Holland House Hotel & Spa

Hotel in Cardiff

Reasons to book

About this hotel

Amenities

Map of Cardiff

Nearby attractions

Available Rooms

Superior Queen Room with Panoramic View

Superior King Room

Classic Triple Room

Double Room

Deluxe Suite with City View

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Cardiff?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Mercure Cardiff Holland House Hotel & Spa pet friendly?

What amenities are available at Mercure Cardiff Holland House Hotel & Spa?

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