Hyatt Centric Murano Venice
Hotel in Venice
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valuePrice for this property is higher than average in the area
About this hotel
Strategically located and conveniently serviced by the city's transportation system, The hotel is the starting point for discovering the venetian lagoon. Venice, The postcard-perfect Burano, and Torcello Islands are just a boat ride away.
Amenities
Air conditioner
Pets allowed
Internet / Wifi
Laundry
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Venice
Available Rooms
Junior King Suite with Canal View
1 King • 484 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
King Room with Courtyard View
1 King • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe King Room
1 King • 290 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Twin Room
2 Single • 247 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Duplex Suite
1 King • 409 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
3.0 / 10.0
Der für die Suite-Kategorie beworbene Shuttletransfer wurde nur einmal gewährt - und dies erst nach mehrfachen Nachfragen.
Die Zimmer sind in keinem guten Zustand.
Die Klimaanlage lässt sich nicht individuell regeln und ist derart laut, dass kein ruhiger Schlaf ohne Ohrschutz möglich ist!
Das Hotel - und vor allem die technischen Ausstattungen sollten schnellstmöglich renoviert werden.
8.0 / 10.0
De ligging
De priveboot die je naar de luchthaven brengt
Ik vind het nogal duur voor wat het is maar zal aan de ligging liggen .
De kamer is te klein voor deze prijs
8.0 / 10.0
Le confort de l’établissement
Le mobilier et les équipements de la chambre
Le petit-déjeuner servi dans un cadre très agréable proposant différentes formules avec produits de qualité
La disponibilité et le professionnalisme du personnel
La navette pour le retour vers l’aéroport
L’absence de navette depuis l’aéroport après 19h
L’absence de navette proposée par l’hôtel vers Venise, qui le rend très isolé (7,50€ le trajet par personne) avec la fermeture de tous les commerces et restaurants à Murano vers 19h/20h (difficile de trouver un restaurant ouvert!)
7.0 / 10.0
Bella struttura in ottima posizione a Murano difronte la fermata del water bus. Buona la colazione.
Ci è stata data una camera per diversamente abili al piano terra con una vista su un cantiere, con sporcizia e trappole per topi. Per aprire la porta della camera, bisognava forzare e spingere intensamente tanto da farci male più volte. La porta del bagno si apriva per metà e non era fornita di una chiave.
Non è stata gradita la tenda della doccia.
Ci si aspetta fornitura di pantofole usa e getta.
Alcuni dello staff non erano in grado di fare il loro mestiere, al contrario degli altri che magari erano più professionali ed esperti. Si è avvertita differenza tra di loro.
6.0 / 10.0
L’emplacement, l’hôtel dans sa globalité, le choix proposé au petit-déjeuner.
Le fait d’avoir été mis dans une chambre en face du local ménage (très bruyant) et la vue de la chambre (sur un mur et des travaux), du scotch dans la salle de bain pour rafistoler un miroir.. pour 300€/nuit ce n’est pas acceptable..
3.0 / 10.0
唯一满意的地方是提供马可波罗机场的接送机服务。但要注意的是,送机必须自己在前台提出,在官网申请无效,办理入住的时候工作人员也不会主动提起。
酒店设施:房间非常一般,毫无园景可言。卫生间水龙头很难打开。
酒店服务:首先,我们去的当天正好赶上strike,打电话问如何到达酒店,接电话的工作人员英语非常差,且告诉我们只能自己坐water taxi。后来还好问了water shuttle工作人员,告诉我们公共交通路线,不然就要浪费几百块钱。
其次,手指受伤打电话给前台要创口贴,催了两次,每次都说马上送,结果过了半小时还没有来,亲自下去拿的时候前台在和同事聊天,还说“对不起,刚才有点忙,忘记了”。请问你在忙什么呢?忙着聊天?
酒店餐厅:服务员很少,有位年轻女服务生打翻面包也没有道歉,且搞错上菜顺序,导致几乎所有客人都吃好了我们才吃上饭!等了1个半小时!买单的时候POS还坏了,只能退房的时候一起结账。避雷酒店晚餐!
最后,酒店雨伞很少,下雨天9点多出门已经没有雨伞提供了。你倒是每个房间准备一把啊?
5.0 / 10.0
Lage
Geruch nach Kloake im Erdgeschoss
Das Essen hat viel zu lange gedauert und war überhaupt nicht gut
5.0 / 10.0
Le personnel est adorable ! Toujours disponible, souriant, arrangeant, serviable.
La facture peut vite monter mine de rien. En effet, l’hôtel annonce une navette gratuite avec l’aéroport. Apparemment il y avait une maintenance la semaine où on y était... Mais en lisant des commentaires je vois que ce n’était pas seulement sur notre période. Donc en fait je pense que la navette est disponible que l’été et qu’elle n’est pas rentable pour eux l’hiver … mais autant être clair dessus. Du coup nous avons du payé le trajet…
Ensuite ils annoncent un spa et une salle de sport à disposition… moyennant un supplément que nous apprenons en voulant y aller … là encore, ce n’est pas explicitement dit. La dame à l’accueil comment à discuter et nous dis que c’est partout pareil. Et bien non, personnellement nous avons déjà réservé des hôtels spa ou l’accès était compris…
Ensuite attention au restaurant de l’hôtel. On a pris 2 menus le soir. En principe cela vaut le coup donc on ne s’est pas posé de question. Mais en fait en recalculant les plats que nous avons pris, ça nous aurai coûté moins cher de les prendre séparés. La note était de 30€ de plus … c’est là encore un peu sournois …
Et enfin, dernier soir à l’hôtel, on veut se faire un Room service, avec des plats donc différents et donc moins cher que le restaurant… là encore le room service ne fonctionnait pas (pourquoi, on ne sait pas, les cuisines étaient ouvertes et il était juste 21h). il fallait commander les plats à la carte du restaurant … et donc payer plus cher …
Rien de dramatique mais cette accumulation de petites choses nous ont un peu gâchés le séjour avec une impression qu’on nous prend pour des pigeons…
9.0 / 10.0
Die Lage direkt an der Schiffsanlegestelle nach Venedig. Das phänomenale Frühstücksbuffet.
Der versprochene kostenlose Bootsshuttle vom und zum Flughafen fiel aus.
10.0 / 10.0
This is a lovely hotel. Fun to get to via the taxi boats. The restaurant is superb. Great dinner menu and breakfast. Cannot fault it at all.
9.0 / 10.0
Zimmer gut, Lage traumhaft, Frühstück lecker, sehr komfortabel und geräumig;
Ameisen
10.0 / 10.0
Breakfast very high standard ,from all the Italian Cheeses ,Meets ,Hot and cold food excellent great Italian Coffee.
Sweets from the Bakery.Thank you Max and team
Shuttle from the Airport was there on time very quick to the hotel.
Room 304 great view over to Saint Marks ,Clean and all facilities there.
10 out of 10
All was outstanding 10/10
10.0 / 10.0
Always wonderful location and rooms are excellent
I was on the ground floor and it was noisy with the area outside the main door being used as a late bar
1.0 / 10.0
The breakfast was very poor and on top if we. Wanted a omelette or fried eggs we had to pay 10 euros extra
The service and accommodating better for our requirements.
5.0 / 10.0
Breakfast was very good but fairly expensive. Modern and clean all round. Their outdoor area was very nice too.
The room had a mezzanine floor with a big bed up top (nice) but the ground floor just had a pop up bed and a sofa bed. Not the best.
The Air conditioning didn’t work properly and they couldn’t move us so we all slept in 30+ degrees heat (didn’t sleep much)
9.0 / 10.0
Beautiful place (design, layout of rooms, quality of materials). The hygiene materials used are high-quality shampoo, lotion and soap. Good location, responsive staff - both at the reception, restaurant and bar.
The room could have been cleaner and there is no view from the window (yes, history is offered, understandably).
10.0 / 10.0
Excellent location on beautiful murano and everywhere kept spotlessly clean. Staff were always helpful and would recommend the breakfast option.
Nothing
10.0 / 10.0
The location was perfect for those of us that want to leave the heat and crowds of main Venice behind!
10.0 / 10.0
We have a family room which was amazing and accommodate the four of us perfectly
The location is wonderful, the ferry to Venice just takes a 15 min ride which make it very convenient
10.0 / 10.0
What a wonderful experience! This was my first time visiting Venice and this hotel made the trip more memorable. The staff picked us up from the airport complimentary and took us right in front of the hotel. Check in was smooth, and we were able to drop off our bags before our check in time. The front desk staff was friendly, accommodating and helped us navigate around the area. We needed to stay an extra night at the last minute and the staff were quick to help. The rooms were well kept (my photo is after I took a quick nap upon arrival), air conditioned, with comfortable beds. The balcony door opens without a screen, which I liked. They have a lovely patio area shown in the first photo. The location is perfect for the island of Murano, as well as to access the main island of Venice via ferry taxi. The restaurants within the hotel had great food and the breakfast buffet is the best morning option on the island. Thank you again for a great stay!
The only issue I faced was that we were given a bathroom with a tall bathtub that was difficult to enter and exit, as well as very slippery.
9.0 / 10.0
loved the location, very opulent. The private water shuttle was magical felt like a celeb. I would also like to thank Francesca for her support and making me feel so special. In my room was a complimentary bottle of Prosecco to mark my birthday. definitely returning at some point and hope the care, standards remain the same.
the WiFi was non-existent in my room and had to resort to using my data package.
Also on Thursday morning, cleaning staff entered my room un-announced. lastly no iron in room, however once requested, one was provided along with a robe.
7.0 / 10.0
Great location is lovely, small and quiet island where you're away from all crowd and just 15min away from Venice.
There is a lot of daily ferry, so transportation is not an issue
The hotel is nice and clean, staff are polite and helpful.
It would have been nice if the hotel had more leisure facilities like a swimming pool or even bathtub
10.0 / 10.0
Fantastic location
Friendly and helpful staff
Lovely, modern decor
Very limited gym kit, could def do more with the space.
5.0 / 10.0
Location
There is no air conditioning. They said a water taxi from Marco Polo Airport is free based on the "availability" but we had booked our rooms and the water taxis many days before arrival but once the cancellation policy was passed, two days before our arrival, I received a message saying the taxi was not available for us.So we couldn't cancel because it was passed the cancellation policy and we had to pay for the taxi to and from Murano and Venice.
9.0 / 10.0
Convenient water taxi shuttle is available.
Tried to order food at the bar and was told the kitchen was "closed" yet shortly after, a family or four was seated and was served. Not surprised as this happens often as a solo traveler.
8.0 / 10.0
it was ideally located for the Murano Museo water taxi
I stand corrected but I could not connect to any English speaking news channels
10.0 / 10.0
The hotel was very nice.
The hotel bar was very expensive.
8.0 / 10.0
Hotel cleanliness
Food was good and fresh
5M away from Murano Museo water taxi stop
Gym was super small and not equipped to fit more than 1.
Breakfast was expensive 25 euros pp vs the buffet choice (esp if not bought within the room package)
7.0 / 10.0
great location. espresso machine in the room
we ran oit of toilet paper - no extra roll available. also no hairdryer.
2.0 / 10.0
stuff not at all friendly . Not cooperative
No AC 13th may
10.0 / 10.0
Clean and comfortable spacious rooms
Nothing in particular
FAQs
How much does this hotel cost compared to others in Venice?
The average price for a rental in Venice is $173 per night. This rental is $7 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hyatt Centric Murano Venice. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hyatt Centric Murano Venice pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hyatt Centric Murano Venice?
We found 10 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, laundry, and hot tub or spa.
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