Grand Hyatt Playa del Carmen Resort
Resort in Playa del Carmen
5-Star Resort
Reasons to book
Guests love it hereGuests give this property a top rating
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
About this resort
Offering 3 ocean-front outdoor pools and a spa and wellness centre with spectacular architecture resembling a Cenote, Grand Hyatt Playa del Carmen Resort is located in Mamita’s Beach.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Garden
Family friendly
Map of Playa del Carmen
Nearby attractions
Available Rooms
King Room with Partial Ocean View
1 King • 409 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Queen Room with Two Queen Beds and Partial Ocean View
2 Queen • 409 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
King Room with Ocean View
1 King • 409 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Queen Room with Two Queen Beds and Ocean View
2 Queen • 409 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Oceanfront Queen Room with Two Queen Beds
2 Queen • 409 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
10.0 / 10.0
Muy buena l atención de su personal fueron muy amables y atentos con lo que requerimos
La comodidad y atención de su personal
8.0 / 10.0
L’emplacement de l’hôtel, moderne, plusieurs restaurants, piscine au sel
Le vigile de la piscine qui nous a refusé l’accès alors que nous étions client de l’hôtel pour une semaine! Il a également refusé à ma fille de 10 ans de prendre de l’eau en libre service!
10.0 / 10.0
Las instalaciones, la atención de su personal y la limpieza
Pudieran mejorar la cocina
9.0 / 10.0
Views
Beach was not private. Didn’t realize was a public beach
4.0 / 10.0
Beach front park Ave. real estate
The room cleaning service, the willingness to help, the Jewish wedding out in the public entrance.
8.0 / 10.0
Hotel was very good. On beach, close to main street with lots or bars and restaurants and shops. Pool was good but a bit cold. The rooms were very comfortable and staff were accomodating.
After we had paid in full and left hotel I discovered the hotel had placed an unauthorized $1,757.20 charge on my credit card that I am at present trying to get refunded.
9.0 / 10.0
O hotel é lindo, o café da manhã é muito bom, o quarto muito confortável, as amenidades são de qualidade. Não frequentei a academia, mas me pareceu muito boa, e a área kids é super completa.
As piscinas são lindas, mas a água é muito fria. A temperatura da água não era nada convidativa. Não faz sentido que as piscinas, que são o charme do hotel, não contem com aquecimento. O esquema de luz do quarto procura ser "moderninho", mas podia ser mais funcional. Não é possível, por exemplo, acender apenas a luz do chuveiro ou da privada. Para isso tem que acender toda a área do banheiro, o que acaba iluminando o quarto inteiro (já que o banheiro é conceito aberto).
10.0 / 10.0
Todo
Caro consumir ahi
10.0 / 10.0
location
n/a
6.0 / 10.0
Easy walkable location.
Lots of nice restaurants, shopping etc withing walking distance.
Our club lounge host Andrea was absolutely Amazing!!! So attentive & helpful.
Beach was rocky once u enter.
Hotel food was not great.
Had to pay for exercise activities despite paying for a suite.
Had to pay for a pool cabana despite paying for a suite.
10.0 / 10.0
Amazing !!
Everything!
9.0 / 10.0
Minimalist with everything, modern, simply beautiful a ** Real ** PET FRIENDLY
Food and beverages are a little bit expensive for what you receive, beach was very damaged but the color of water worth it
8.0 / 10.0
Nice hotel and a good location for Playa del Carmen. The room was nice as well.
It's not so much my style of Hotel which is just my personal taste. But for a stay in that area, I can recommend it.
8.0 / 10.0
clean, modern - nice amenities, the pool and poolside service were great. right on downtown and 5th avenue for food/drinks/shopping
They closed 90% of the pool seating with just a day’s notice, for a wedding. that’s fine, but if i knew in advance, we would have done our tulum trip that day instead.
i tried to get info about daytrips before checkin. they told me 3 times that their tour partner would reach out and they never did.
5.0 / 10.0
Clean
Overpriced
1.0 / 10.0
room was nice
terrible location. beach was the worst Ive ever seen
10.0 / 10.0
outstanding property, facilities & staff, beach , amenities and location uo city centre, 10/10👍
saying goodbye and checking out🤣
9.0 / 10.0
beach and pool
3.0 / 10.0
Staff at the Hyatt Club was helpful and and well trained.
At the Restauran La Cocina, waiters are more focused on finding out how much tip did you leave on the check, they are not focused or well trained, food was served and no silverware, waiter vanished....Extra bed with no sheets, Plunge pool with sand and debris. In general there is no sense of ownership of the hotel staff, poor training. Not worth the money. Food is bland, and a simple burger was sent raw to our room service when ordered medium well.
1.0 / 10.0
nothing
our room was damp and wet. damp bedding. Damp clothes, no slippers. floor had puddles of water. Pool too crowded. expensive food and drinks! we checked out after 1 night
9.0 / 10.0
location is outstanding, facility is top notch and absolutely stunning
9.0 / 10.0
the lights in the executive suite were hell to understand ! I will not have this suite again just because of the light system. being waken up in the middle of the night because you try to turn on the lights in the bathroom and all of a sudden ALL THE GODDAMN lights turn on and you have no clue on how to turn them off is a nightmare.
it truly is hell
FAQs
How much does this resort cost compared to others in Playa del Carmen?
The average price for a rental in Playa del Carmen is $202 per night. This rental is $20 less expensive than the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Grand Hyatt Playa del Carmen Resort. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Grand Hyatt Playa del Carmen Resort. Enjoy the water!
Is Grand Hyatt Playa del Carmen Resort pet friendly?
Yes! This resort is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Grand Hyatt Playa del Carmen Resort?
We found 15 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and smoking allowed.
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