Hotel Playa Encantada
Apartment hotel in Playa del Carmen
2 full beds
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this apartment hotel
Featuring an outdoor pool and a garden with BBQ facilities, Hotel Playa Encantada is located just 4 blocks from Mamitas Beach in Playa del Carmen. This modern hotel offers free Wi-Fi.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
TV
Wheelchair accessible
Garden
Family friendly
Map of Playa del Carmen
Nearby attractions
Available Rooms
2 Double • 269 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
1 King • 269 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 484 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
1 Sofa • 484 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
5.0 / 5.0
todo me gusto, esta muy bien ubicado, cerca de la quinta avenida y las instalaciones muy limpias y confortables, esta cerca de la terminal del ADO, el personal muy atento siempre.
todo me parecio perfecto.
5.0 / 5.0
Ubicación, personal siempre dispuesto a apoyar, precio
Nada, todo súper
4.0 / 5.0
This is my go-to spot
There are no blankets, just a very thin sheet
5.0 / 5.0
Very good value for money
The sofa was broken
But we did not used
4.5 / 5.0
The Wi-Fi was a bit spotty I have stayed there many times before and that has never happened I need Wi-Fi for work I wouldn't have brought this up
The Wi-Fi it could have been a bit cleaner
5.0 / 5.0
Spacious room, nice couch, new air condition, comfortable beds, great pool and garden, super friendly and helpful reception desk stuff. You should know, the beach is about 5-10 minutes walking away.
Bit less equipment in the kitchen.
0.5 / 5.0
Nothing
Stuff in reception is very rude.
Horrible smell in the hotel
Stains on the bed sheets
3.5 / 5.0
- great location
- good value
- blanket not comfortable
- very little toiletries
- no tissue provided in the room
- staff not willing to provide extra towel
5.0 / 5.0
great place to stay in the center of the city
3.5 / 5.0
Nice spacious room, very comfortable beds.
The hotel is perfect if you are in transition between different locations. I wouldn’t stay there long term, but it was perfect for one night.
4.0 / 5.0
We have stayed here 2 times before and would return again. Large apartment, great air conditioner in bedroom, full size fridge, inviting pool, 5th avenue is well within walking distance, close to Wal-Mart for groceries. Kitchen supplies are minimal but adequate. Had parking for our bikes, offers luggage storage. Some receptionists are friendlier than others.
Bring your own tea towels, dish clothes, face cloths as they are not provided. We asked for a toaster but the hotel doesn't supply them. Next to to a very noisy recycling depot with large, noisy trucks coming all day-crashing and banging as they unload. It starts early in the morning. At night, large buses unloading tourists for night clubs park right next door to the hotel and often keep their motors running until they leave. Sargassum weeds makes beaches impossible to use and unpleasant to walk along. The hotel has a pool and we enjoyed the pool rather than the beach.
3.0 / 5.0
Great location near the Ado Bus stop, just 1 min walk around the corner.
Bathoom shower screen, not enough to stop the shower water, the floor in front of toilet get super wet.
No proper window.
Booking.com with their hidden fees, better double check final price before booking for no surprises.
3.0 / 5.0
Excellent location next to the ADO bus terminal. Good for travelling through.
Soundproofing between the rooms was poor- we kept thinking that the people next door were in our room!
4.0 / 5.0
Just stayed one night to catch bus in the morning. Directly across from bus station. Easy, friendly check in. Room was facing the bus station, but no noise. very clean room.
4.0 / 5.0
clean and spacious room
our room had a view to the ado station nearby and all night we could hear the announcements from the station and the engines from the nearby buses.
sleeping without earplugs was impossible
4.0 / 5.0
Spacious room, tidy and clean. nice value for money. pleasant staff.
room are very big but with very minimal furniture inside. almost all the windows face the bus station so opening the windows isn't really an option.
4.0 / 5.0
All good. Staff very understanding. Close to bus station (opposite hotel). Hipermarket around 2 minutes walk, beach around 10 minutes walk, 5th Avenues around 8 minutes walk, laundry 2 minutes walk away.
4.0 / 5.0
Great location, close to the city center. The room was very large and the beds were very comfortable. The bathroom was complete, clean, large and confortable. The hotel facilities were very good, very clean.
Only one key for a 4 people room. The ADO station is just crossing the street and you may hear some noise at night.
5.0 / 5.0
Very nice hotel , big rooms, friendly personal and an excellent ubication close to ADO Centro.
4.5 / 5.0
Nice big room with good AC. Pool was very nice, location was perfect. Free drinking water and staff were friendly. Great value for money.
4.5 / 5.0
Clean, fresh, well kept, great pool area, good locatìon, great bed, terrific house keeping, drinking water in lobby, lots of hot water in shower, terrific air conditioner in the bedroom. Although I had read in other reviews that the noise from the recycling centre and bus station was bothersome, we did not find this an issue. We were up and about by the time the recycling centre opened and the bus depot announcements could hardly be heard. The housekeepers work hard.
The pool was not located right outside the apartment door as shown by the picture on booking.com. Our apartment was located on the 3rd floor. ( The interior of the apartment was exactly as shown on the website.) Kitchenette was adequate for simple meals but did not have a toaster. Remember to bring your own washcloths.
4.0 / 5.0
Great location very close to everything you want / need. I will definitely go back to this exact location.
Staff here is very lazy and don’t help you out when you need to. (By staff I mean only Front desk)
4.5 / 5.0
We have enjoyed the standard apartment with the amenities. The staff are friendly and excellent. The location is good, close to the grocery store and very central, beach, 5th Ave.
The cost of the rental has increased significantly over the past couple of months, with high season and desired location.
3.0 / 5.0
quiet
plain.
2.0 / 5.0
Th room was large and clean. The bed was comfortable.
The receptionist who checked us in was sullen and uncommunicative. We couldn't even get glasses or plastic cups even to put water in to brush our teeth. He showed u s the water cooler in the lobby...but no cups!!
3.5 / 5.0
Good location. Close to Walmart and Mega store for grocery shopping. Across the street from secondary ADO bus station. Clean rooms, clean and tidy hotel. Fresh, modern looking. Good bed. Plenty of hot water. Nice apartment with modern furniture. Great air conditioner. Lots of storage. Reasonably priced. Lovely pool area.
The picture of the apartment we booked showed that the apartment was on the ground floor, with the pool being right outside the sliding glass doors. That is not the room we got. We were assigned an apartment on the second floor. When I questioned the booking, the receptionist didn't seem surprised and I could tell that this must happen regularly. The photo for the apartments location is misleading. Also, the pool is located in the center of the hotel and all the rooms surround the pool area. The pool was usually occupied by children who, unfortunately, were so loud that the noise coming from the pool area was hugely disturbing, even with our windows closed.
4.5 / 5.0
We liked our apartment,it was on the first floor.It was enaugh spacious for us two, for one month stay.
They were cleaning room every day.
Swiming pool,and garden was ok.
Also it had perfect position.Wallmart and other megastores was only 5 -7minutes walk,same as restaurants and bars around.
Noice from the warehouse in the neighborhood.
4.5 / 5.0
The standard apartment is a great size, with a full kitchen and separate bedroom. Ground floor access. The staff was excellent and provided excellent service.
Location is central.
The bathroom is smaller than the other rooms upstairs and the safe is a bit small and awkward access.
FAQs
How much does this apartment hotel cost compared to others in Playa del Carmen?
The average price for a rental in Playa del Carmen is $202 per night. This rental is $25 less expensive than the average.
Is parking included with this apartment hotel?
Parking is not specified as an available amenity at Hotel Playa Encantada. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment hotel?
Yes, a swimming pool is available for use at Hotel Playa Encantada. Enjoy the water!
Is Hotel Playa Encantada pet friendly?
Unfortunately, this apartment hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Playa Encantada?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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