Sandos Cancún All Inclusive

8.0

Very good(854 Reviews)

Resort in Cancun

5-Star Resort

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

Situated on one of Cancun’s most attractive beaches, this all-inclusive hotel offers 4 gourmet restaurants, an impressive oceanfront infinity pool and a spa. Cancun International Airport is just 15 minutes away.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Cancun

Nearby attractions

Selvatica - The Adventure Tribe

39.9 mi

La Gran Rueda Cancún

2.2 mi

Available Rooms

Deluxe Room

1 King or 2 Double • 452 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Balcony Deluxe Room

1 King or 2 Double • 452 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Balcony Deluxe Triple Room

1 King or 2 Double • 452 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Sandos Suite

1 King • 796 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Sandos Suite (3 adults)

1 King • 796 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

$$$$

Sandos Cancún All Inclusive

$$$$

8.0

Very good(854 Reviews)

Resort in Cancun

5-Star Resort

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Cancun

Nearby attractions

Selvatica - The Adventure Tribe

39.9 mi

La Gran Rueda Cancún

2.2 mi

Available Rooms

Deluxe Room

1 King or 2 Double • 452 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Balcony Deluxe Room

1 King or 2 Double • 452 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Balcony Deluxe Triple Room

1 King or 2 Double • 452 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Sandos Suite

1 King • 796 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Sandos Suite (3 adults)

1 King • 796 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Reviews

8.0

Very good(854 Reviews)

100% verified reviews

5.0

Jul 2024

overall we didn’t have a terrible stay but it is not the 5 star hotel that it is made out to be on booking.com and unles

the location was good and all of the staff were helpful

despite arriving earlier than check in time, we could only book one time slot in 3 days for dinner at any of the restaurants. the buffet food was okay, however most of the desserts were tasteless. when we first arrived in our room, maintainence were in there doing something, and the first night we ended up with a rather large puddle of water from the air conditioning on the floor. the pool was murky and when we got out there was a rather large mat of someone’s hair stuck in the grate in the side of the pool. we didn’t swim again after this. the app for in room dining says there is an early riser option available from 5am however we couldn’t order anything online and when we tried to call it rang out. when we went downstairs and asked somebody before we were going out for an early tour, he couldn’t help us with getting some breakfast or even a coffee.

3.0

May 2024

I wouldn’t book with Sandos nor would I recommend this hotel to others .

The staff only ! The game nights and activities throughout the week were fun aswell .

The food, the cleanliness, the no hot water.

9.0

Mar 2024

Daughter's 16th birthday

Everything was wonderful. I Was there to celebrate my daughter's 16,th birthday. She had a great time.. she really enjoyed the buffet. The 2 restaurants we tried were wonderful. All staff was very helpful and accommodating. I would return

10.0

Feb 2024

Would definitely recommend!

Love the staff there. They are so nice and friendly and accommodating! The spa is amazing. Room service was great and delicious!

Not enough beach chairs available. Every time we walked down to the beach area, chairs would be all “ saved “ by towels so no one can sit.

8.0

Jan 2024

Super nettes Personal

Die Lage

Sehr laut, auch nachts hoher Lärmpegel

8.0

Jan 2024

Great, but could be better!!

Friendly staff, great food, great location.

For the amount of pools they have, there are very limited sun loungers, nearly all of which are ‘grabbed’ by people either the night before of first thing in the morning, they leave down their personal belongings and then don’t use them! I was there 5 nights and did not get to lay by the pool once!!! This process needs to change!

6.0

Jan 2024

Stunning location but disappointing food and room

Stunning location. Friendly staff. Right next to the beach. Close to all the main tourist spots around hotel zone. Felt very safe inside.

As others have mentioned the food is really bland and the buffet does not have much taste. Restaurants on main road much better. Had noise from the generator every single night preventing us to sleep properly. We didn't even get two double beds as booked and had to call them up to send an extra bed rather than moving us to a different room. Messaged twice wanting to celebrate my friend's birthday and surprise with something but got no response of options.

10.0

Aug 2023

Highly recommended

Great, very clean, very nice staff

4.0

Aug 2023

My stay was overrated.

Room Service and all the culinary staff. They were quite polite.

The view from my room was terrible. Definitely a false advertisement! The activities were a bit scattered. I needed more information on how to participate since the App didn't work. The WiFi was awful. I couldn't get it to work uninterruptedly, which was a bummer since that was only the form of entertainment I had. The concierge was very dismissive when I told him about the issue with the App. The front desk had me on hold for over an hour. It felt like I was being profiled and I didn't like that. I’d never go again.

6.0

Aug 2023

It was Ok

The Hotel is nice and the pool area is beutiful. Service was good and the Spa is wonderful.

There is no way to order water bottles or a fountain to refill late at night. I order some via room service but it never came and had to go to the lobby 3 times to finally get water bottles late night.. All the ice machines are broken. The food was sub par and all meats where frozen or low quality. Best meal was a Arrachera Burguer at the pool restaurant but the specialty restaurants are ok.

7.0

Aug 2023

We got what we paid for, but, next time we will pay more and go somewhere else.

We liked that it was on the beach and the partial ocean view from our window was nice. The infinity pool was nice with fun activities like water aerobics and volleyball. Geisel was the pool activity girl and she was so welcoming and fun. I have never seen so many women and men join in on the water aerobics before like this at other resorts where I have been. The restaurant servers were so helpful and friendly. There were so many but we remember Elizebeth, Gerardo and Jesus who were our servers at Zango for the morning breakfast. They would make sure we had everything we needed and always had a smile and made us feel welcomed. The Seasons restaurant was good with great service and food. We went here 2 of the nights during our visit. I wish I could remember the servers names, they were older gentlemen. Frattini’s Italian restaurant was good. Our server, Roberto, was welcoming and helpful. The food was also good. The ocean view from both restaurants were very nice. We ate at Zango the first 2 nights because we could net get reservations at any of the restaurants. Zango was a buffet with much to choose from whether it was breakfast, lunch or dinner. We had room service one day for lunch. We ordered the grilled burger. It was delicious and served on time. Anything you need must be entered on the app from your phone instead of calling. That way the management sees the order and can make sure it’s taken care of and not over looked. Daniella was expedient and friendly checking us out. One night of our stay we needed water and the front desk staff (I believe his name was Enrique or Iglesias). He was so helpful getting bottled water to our room. Great staff and beautiful property.

We didn’t like how the pool didn’t have a food menu, only pizza. There was tortillas served around the pool one of the days maybe more but we only got them one time. But there wasn’t salads, sandwiches, burgers, nachos and salsa on the menu like at all the other resorts where we have been. The entertainment sounded like fun but karaoke didn’t start until 9:30pm. For us that was too late. We like entertainment to begin, at least, by 8pm. The Casino night seemed like it would be fun because I live Texas Holdem and was hoping to play. My husband and I went down at 9pm and the music was way too loud. We couldn’t even go into the room. The music had to be as loud as 160 db or even louder. It made our heads hurt. I was bummed but we went on to Zango and got a snack before heading on to our room. I also noticed a the restaurants, if a Hispanic was there even after we were, they got served first. My husband and I were not mad at this but quite entertained by it. We still got great service but as an American, we knew our place at this resort and we excepted it. The heat in August is unbearable and we will stick to Mexico in February from now on. The maids come around knocking around 8:30. The noise in the hallway was loud and could be heard in our room. So don’t plan on staying up late and sleeping in while here.

10.0

Jul 2023

Exceptional

We were offered to upgrade to penthouse room and it was large and beautiful.

Nothing

10.0

Jul 2023

Birthday review

The staff was really kind, the resort had a nice vi be. The pool was warm, spa options. I loved the hibachi restaurant.

The food at the daily buffet wasn't that great

5.0

Jul 2023

The restaurants and amenities decor and set up were amazing but the food and rooms were horrible! Balcony were rusted an

The decor was outstanding but the food was nasty and the rooms were horrible

Rooms and Food

10.0

Jul 2023

The stay was awesome

Well kept

Everything was good

7.0

Jul 2023

Friends vacation

The staff was the best part great conversations, and willing to accommodate special request. Having three pools was great and beach access.

The room really needs to be updated,stained curtains, old furniture. I think I would’ve had a better room if I booked directly with Sandos. Zango (buffet) very limited selection. People wake up at 6:30am to put belongings on day beds and chairs at the pool and beach there has to be a better way.

7.0

Jul 2023

Over all nice

Location, restaurants, food, activities

My reservation was for a room on the swimming pool side, they gave me room on the opposite side, I asked to put me on the pool side they didn't do it so I checked out earlier. The hotel need better maintenance care , you can feel its an old hotel

8.0

Jul 2023

Breathtaking

Breakfast.

No digital charging point. Additional hidden taxes that wasn’t included in the final price with Booking.com. Hidden taxes such as Environment tax, Beach preservation tax, marine tax. The tipping culture was annoying - it’s not a must I tip you for your service I’m sorry. If you’re not getting paid enough for your job then that’s on your employer and not on me…I’m really sorry.

8.0

Jun 2023

Relaxing and fun

The breakfast was doable. We loved Tetesita and Daniel for our massages. Overall I was pleasantly happy

I don't like the fact that I'm back in the states and trying to get ahold of someone at the hotel. I've called every day at least 5 times a day with no answer. Someone either doesn't pick up or pick up and hang up. I lost my sun glasses and all I want to know is if someone turned them into lost and found. It is really frustrating trying to get someone to answer

10.0

May 2023

Exceptional

everything was good, check in was easy

nothing to be honest.

7.0

May 2023

My stay was good but I missed the extras.

The property is good. the building is older so tired in places but it wax hood enough. The pool area is great and the bar.

On check in I was being pressured to upgrade my room. When I didn’t, the guy at check in seemed mad and told us nothing about the facilities, where to eat or anything. We asked other staff, who were lovely. I booked a deluxe King room but think I didn’t receive this. Then when my sister and husband checked in the same thing happened to them. The check in person even took them upstairs to view the rooms. They also refused then were given the upgraded room which means that was probably the room assigned to them in the first place. We had all stayed at Hyatt Ziva before checking in at Sandos and had not experienced this. The food was good but only available in one area most of the day. There weren’t a coffee bar or place for just snacks to hang out.

9.0

May 2023

My friends and I enjoyed our stay.. Hotel are clean and the location fits on our needs.. Very friendly staff and we’ve e

we like the foods.. the amenities, the infinity pool looks gorgeous.. staff are very friendly and nice… The hotel is beautiful..

should be more activities in the hotel .. like put up live shows.. and upgrade the hotel to be more modern..

1.0

May 2023

Bad

Location,

The hottube does not work and there wasn't hot water, the bed smell rare

9.0

May 2023

We LOVE Sandos!! Special place to us! Gorgeous water view and access! Felt safe like home.

Wonderful 3rd visit! Staff ALL hard working and do a great job. Fun activities at pool daily. Yoga by the water!! Large circuit of gym machines! Room was beautiful spacious suite with a water view. Loved Frattini’s food and Gaijan’s food and chefs. Liked the lunch at pool area restaurant liked “grilled” fish shrimp tacos Loved all masquerade performers, loved live instrumentals at pool. Wanted more live music nightly in lobby bar and to go until 11:30pm in the comfy atmosphere preferred to the noisy conference room setups. I would not hesitate to stay here! Good drinks…try a Riviera Maya or Blue Hawaiian. Now back home and longing to be back at Sandos.

Steaks not good. Mexican Party night not enjoyable due to the lack of air in banquet room and long wait to be seated while lots of tables were not filled up. Room service pizza is much better than the poolside pizzas. Prefer extra thin crispy crust and more options for toppings like Mushrooms and pineapple for pool pizza would float my boat.

8.0

May 2023

great time at a great resort for a great price.

clean, well staffed.

not enough advertising of daily events. no map of the resort.

10.0

May 2023

Great resort, amazing staff, beautiful location.

I love the beach here. It truly was the most beautiful beach I have ever seen. we stayed here and got married here and all of our guests loved the hotel. the food was good. The rooms were fantastic. I cannot say enough nice things about the staff. Santiago from housekeeping was amazing, the guys down at the pool leading the water/exercise activities were so great, the bartenders at bar one were super awesome, the guys at the front desk were so helpful, the young lady who is a hostess at Zango was so friendly, the men serving drinks at the pool were so kind and helpful, Jasilve helped so much with wedding coordination and during our wedding, Litzy from the salon was so great and my hair and makeup couldn’t have been better, the people who helped us in the spa were also so amazing. I apologize I cannot remember everyone’s names but what stood out to me the most about this resort was how helpful everyone that works here was. Really Sandos Cancun has top notch employees, the property is beautiful and well maintained, the food and drinks are excellent. I can’t recommend this place enough.

8.0

Apr 2023

Good luxury hotel, but could have been great...

Extensive range of drinks and good food.

Check in/Check out took way too long and involved, amongst other things, calculating the tariff by writing down numbers on a Post-It note. Water from the shower in the bathroom was consistently cold.

FAQs

How much does this resort cost compared to others in Cancun?

The average price for a rental in Cancun is $191 per night. This rental is $81 above the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at Sandos Cancún All Inclusive. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at Sandos Cancún All Inclusive. Enjoy the water!

Is Sandos Cancún All Inclusive pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Sandos Cancún All Inclusive?

We found 15 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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Resort in Cancun

Reasons to book

About this resort

Amenities

Map of Cancun

Nearby attractions

Available Rooms

Deluxe Room

Balcony Deluxe Room

Balcony Deluxe Triple Room

Sandos Suite

Sandos Suite (3 adults)

Sandos Cancún All Inclusive

Resort in Cancun

Reasons to book

About this resort

Amenities

Map of Cancun

Nearby attractions

Available Rooms

Deluxe Room

Balcony Deluxe Room

Balcony Deluxe Triple Room

Sandos Suite

Sandos Suite (3 adults)

Reviews

FAQs

How much does this resort cost compared to others in Cancun?

Is parking included with this resort?

Is there a pool at this resort?

Is Sandos Cancún All Inclusive pet friendly?

What amenities are available at Sandos Cancún All Inclusive?

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