Hyatt Zilara Riviera Maya Adults Only All-Inclusive
Resort in State of Quintana Roo
5-Star Resort
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
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About this resort
Situated in Playa del Carmen, 100 metres from Ocean Maya Royale - Adults Only Beach, Hyatt Zilara Riviera Maya Adults Only All-Inclusive features accommodation with an outdoor swimming pool, free private parking, a fitness centre and a terrace.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Garden
Map of State of Quintana Roo
Available Rooms
Tropical View King Suite
1 King • 473 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Tropical View Swim Out King Suite
1 King • 570 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Ocean Front One Bedroom Master Suite
1 King • 1033 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Ocean Front Double Suite
2 Double • 473 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Ocean Front King Suite
1 King • 473 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
5.0 / 5.0
The size of resort & great staff
Not enough restaurant options.
2.5 / 5.0
La playa
La atención en la recepción y la comida
4.5 / 5.0
La habitación con el swim up, La ubicación. El room service. La atención del sommelier y de las hostess. Ante una solicitud actúan rápido.
La calidad de las bebidas podría ser mejor. En algunos bares había y en otros no ciertas marcas. Faltan ventiladores en el lobby bar. Y en el sport bar la atención es muy mala.
4.0 / 5.0
Le confort et la beauté de l’hôtel, le personnel très efficace
Le côté club de vacance
3.0 / 5.0
Bien
Me exasperó la música a todo volumen que oímos de 10 a 6 pm. Nos tuvimos que refugiar en la habitación gran parte del día porque el ruido et insoportable . Nada del repiso que queríamos disfrutar
5.0 / 5.0
Quality food and beverage.
Clean and happy environment.
Great gym!
Staff so helpful and overall service excellent.
No ability to extend with concierge, we had to book online again.
5.0 / 5.0
Food selection and quality of menu.
Staff service.
Rooms were very good value.
4.5 / 5.0
Lo que más nos gustó es que es un hotel pequeño, donde no sentimos la “masividad” clásica de los all inclusive, el servicio y la amabilidad es excepcional desde que llegamos hasta que nos fuimos. Todos nos trataban por nuestros nombre. Destaco muchísimo la atención de Luis, Alberto y Joselyn sin embargo absolutamentos todos fueron muy amables.
La comida exquisita para lo que es este formato de hoteles, de alta calidad!
Es un hotel muy tranquilo, no de fiesta, sin embargo contaba con variadas actividades!
Realmente quedamos muy contentos con nuestra estancia, y esperamos poder volver pronto!
A considerar que se necesita taxi o transfer para salir del hotel a cualquier parte!
Podrían mejorar el tema de la sustentabilidad, por ej. dando botellas reutilizables y poner puntos de llenado! Ya que en general se ve que se usan muchas botellas plásticas !
5.0 / 5.0
Staff was wonderful! Our second visit and we can’t wait to go back! The rooms are lovely and views are great no matter what side of hotel you’re on. Food is great with fun options! Try the wood fired pizza by the beach! Capri grille and buffet are fantastic.
Shoutout to Carla & Mili for arranging fun events, Capri grilles chef Luis and Alejandro are amazing , Jorge at the pool bar and Rolfi in the buffet are fantastic!!
Nothing!
Maybe eventually another restaurant option?
5.0 / 5.0
Sus instalaciones y el personal muy amable
2.0 / 5.0
The staff appeared very unhappy
5.0 / 5.0
Beautiful beach
Not too many restaurants
4.0 / 5.0
Location is good. Sea is great. A lot of restaurants, entertainments and gorgeous interior
Interior. Staff. Beach. Food
4.5 / 5.0
Beautiful Resort service was above and beyond very friendly and accommodating. Food could be better not enough of a variety Italian restaurant was very disappointing I'm sure they are working out bugs because of their new opening.
Only thing was the food could have a better variety!
5.0 / 5.0
Exceptional staff. Comfy bed. Not crowded. Nice cocktails. Peaceful, low rise hotel.
Nothing.
3.0 / 5.0
beautiful property, quiet, spacious, right on the beach
- More umbrella seating is needed on the beach so people can enjoy out there without roasting
- music by the pool was the same every single day and the cabanas block a lot of the view
- hot tub closes at 7pm, so when you’re cold after sunset you can’t use it but it’s over 100° during the day and it’s on
- Revisit the menus + food options / chefs and buffet options
- Better night life / events would’ve made up for the overall stay
5.0 / 5.0
Everything was wonderful! The staff was amazing, everyone greets you and is always attentive to your needs. The resort is by far a 5 star for sure! It’s clean and very secure . The resort provides a lot of activities to do during the day and entertainment at night . We had a great time!
The prices in the resort store were a bit expensive.
5.0 / 5.0
amazing place, great food, fun entertainment, lovely personal
4.5 / 5.0
The food, staff and facilities were beautiful.
The night life was lackluster, and they need an entertainment team for the pool to get people involved and moving.
4.0 / 5.0
The pool Bar and Cabanas was absolutely the best part.
The manager Joselyn and the front desk girl Ana Karen were very disrespectful.
4.0 / 5.0
interior design was lovely, common areas lovely, very zen, very clean & lovely smell to rooms
small touches like cold water in the gym would be nice and not all food was inclusive which is a little misleading
4.5 / 5.0
gym was well equiped
room service was very good
a lot of sport activities
quality of food was very good
reception employe was in a hurry and just wanted to pass us.
4.0 / 5.0
The people were amazing, good service they need to add more activities. I felt that we didn’t have enough activities like music in the evening or activities in the morning but generally it was good.
4.5 / 5.0
staff were all trying very hard, very new and clean, great little pop up events like Mayan dancing but you had to be there to see
it was fine for us but it is quiet in the evening, food a bit average even in specialist restaurants
4.5 / 5.0
this is a very spacious property and we never felt any crowds , stall , all the stall were fantastic, food also very good , top spirits at the the bar , Grey Goose vodka , included !
nothing
4.5 / 5.0
Great self contained all inclusive resort, with superb service and amazing location. options from chilling out all day at the pool or beach, to stay v active with beach volleyball to x-pole to water aerobics.
Rooms feel a bit sparse, too clinical, not welcoming, cozy.
FAQs
How much does this resort cost compared to others in State of Quintana Roo?
The average price for a rental in State of Quintana Roo is $267 per night. This rental is $271 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Hyatt Zilara Riviera Maya Adults Only All-Inclusive. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Hyatt Zilara Riviera Maya Adults Only All-Inclusive. Enjoy the water!
Is Hyatt Zilara Riviera Maya Adults Only All-Inclusive pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hyatt Zilara Riviera Maya Adults Only All-Inclusive?
We found 13 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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