Hôtel Le Donjon - Cœur de La Cité Médiévale

View (from property/room), Photo of the whole room, On site

8.3 / 10.0

Excellent(2,773 Ratings)

Hotel in Carcassonne

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

Well priced for this locationProperty prices in this area are generally higher

About this hotel

Located in the heart of the medieval city of Carcassonne, Hôtel Le Donjon - Cœur de La Cité Médiévale is surrounded by the city’s ancient ramparts. The hotel features a restaurant and bar. It is divided into 2 buildings.

Amenities

Air conditioner

Pets allowed

Internet / Wifi

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Garden

Family friendly

Map of Carcassonne

Nearby attractions

Available Rooms

Superior Double Room

1 Queen • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Superior Twin Room

2 Single • 247 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

chambre double classique

1 Double • 172 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Superior Triple Room

1 Queen • 269 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Suite

1 Queen • 376 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

$$$$

Hôtel Le Donjon - Cœur de La Cité Médiévale

$$$$

8.3 / 10.0

Excellent(2,773 Ratings)

Hotel in Carcassonne

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

Well priced for this locationProperty prices in this area are generally higher

About this hotel

Amenities

Air conditioner

Pets allowed

Internet / Wifi

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Garden

Family friendly

Map of Carcassonne

Nearby attractions

Available Rooms

Superior Double Room

1 Queen • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Superior Twin Room

2 Single • 247 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

chambre double classique

1 Double • 172 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Superior Triple Room

1 Queen • 269 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Suite

1 Queen • 376 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

8.3 / 10.0

Excellent(2,773 Ratings)

100% verified reviews

6.0 / 10.0

Oct 2023

The location is everything but the amenities and staff are not very friendly or helpful. No customer service whatsoever.

Location

The staff and service are rude and not helpful. They don’t care to help you at all.

6.0 / 10.0

Oct 2023

Fine but not special.

Great location. Average breakfast.

Dated property. Luggage took too long to arrive from the car park.

5.0 / 10.0

Oct 2023

Je n'en pense rien. je n'ai pas pu y aller.

je n'en pense rien. je n'ai pas pu y aller.

7.0 / 10.0

Oct 2023

Great location if you can bear a very hard mattress.

The location is brilliant as is the secluded garden. We had little contact with the staff but they were very friendly.

I stayed here years ago and my room was much more atmospheric - more in keeping with the entrance to the hotel. I suspect I was in an annexed room this time which was sparsely furnished and really could have been any hotel room anywhere. We were in a more expensive room which basically meant a few steps up to bed and a separate WC. Some drapes and pictures could have made all the difference. However, our main concern with the room, hence the lowish review, is that the mattress was rock hard and sleep was dreadful. I can't believe that many people would prefer that. Sadly, we felt the room lacked that wow factor which could easily have been achieved. A couple of tea bags, not replenished, wasn't very welcoming, nor the derisory soap and shower cap. I'm sorry for this negativity but it was a long promised romantic trip which just felt a bit flat.. However, it's very clean and of course its central, yet quiet location, can't be faulted.

6.0 / 10.0

Oct 2023

Location is the best part but other than that the place is disappointing

Location

Customer service is horrible and staff are rude and not friendly

9.0 / 10.0

Jul 2023

Excellent stay for exploring Carcassonne, both od and ‘new’ town.

Location is great; breakfast very good; luggage service excellent; staff professional; garden pleasant.

Nothing really except that we could have used a swimming pool on the hot days.

5.0 / 10.0

Jul 2023

Passable

location

bad communication about access and parking, room decor was not very nice, felt like a chain hotel, not a nice French hotel

7.0 / 10.0

Jul 2023

Good

Nice continental breakfast.

Carpets were old and tired looking. Inside halls very Dark and lacked light or brighness.

8.0 / 10.0

Jun 2023

Unique and comfortable.

Brilliant location within the castle ramparts and lovely access to hotel's garden. Our room was compact but comfortable. A unique and and memorable stay.

9.0 / 10.0

Jun 2023

A very relaxed stay in a great location.

Perfect location to explore old city. Excellent and comprehensive choice for breakfast. Our family room located in the garden was superb, with table and chairs in garden to sit and relax with a book and a drink.

10.0 / 10.0

May 2023

lovely hotel in great location

lovely hotel full of character. the staff were friendly friendly and lots of choice at breakfast. in a great location.

nothing

7.0 / 10.0

May 2023

We enjoyed our stay but wish we had upgraded our room

Friendly staff cleanliness

Small dark room

10.0 / 10.0

May 2023

Exceptional

If you want to spend the night inside the medieval city, Hotel le Donjon is a great choice. Clean, modern rooms wait inside a quaint exterior within steps of pretty much everything. Not much opens before 10 AM for breakfast, so the hotel's breakfast option is a good bet.

9.0 / 10.0

May 2023

Superb

Location, staff and cleaning.

A bit expensive but worth it.

7.0 / 10.0

May 2023

Good option to experience the old town of Carcazonne.

Location and ambience excellent. Good friendly service from the staff and drivers. Sympathetic renovation of (very) old building. Comfortable beds. .

Limited menu in associated restaurant, however good service !

8.0 / 10.0

Apr 2023

Historic Carcassonne

Well maintained character hotel in the heart of La Cite. Generous breakfast.

Staff insisted that I should know that I booked a room in the courtyard when the description is merely 'classique'.

6.0 / 10.0

Apr 2023

Very pleasant, could have been better.

Private and peaceful

Bar closed very early and the night porter was not very helpful in facilitating service. Breakfast was unforgettable, very poor and wasted time when we could have taken coffee and croissant in the ambience of the city.

10.0 / 10.0

Mar 2023

Charming hotel inside the citè medieval of Carcassone.

The hotel is hosted inside one of the historical houses of Carcassone, at the very center of the medieval city, two minutes walking from the castle. The decoration inside is very charming and personnel was much helpful. It has a very nice garden at the back and a library with some interesting old books. Everybody speaks Spanish. We were hosted in a separate building with direct door to the garden, like a private apartment. Very comfortable, with chairs and tables in the garden, but next time we will try the main building. Maybe more historic. WIFI and bathroom were all right. Private cars are banned inside the Citè. You can park at a nearby parking slot reserved for hotel customers. It is only 5 min walking from the hotel but if you carry luggage, better to accept the free ride they offer.

Even if the hotel is very good value, given its location, parking is a bit expensive, taking into account there are not many alternatives.

10.0 / 10.0

Mar 2023

Hotel in heart of Old Cité

Lovely old hotel in the Old Cité of Carcassonne. Nice gardens and the rooms were fine, although slightly on the small side. Breakfast was lovely and served til 11 which was great. Staff were very polite and helpful.

Not much not to like! The old cité was a bit quiet at night, as we travelled out of season. If you're looking for more buzz, then probably better to base yourself in the new town which is a 15 min walk down the hill.

3.0 / 10.0

Feb 2023

Great location but not a hotel I'd recommend

Bed and pillows of low quality, bathroom low quality, cheap doors with loose door handles, shower head did not fit properly and it was a "superior" room. We changed room because it was located above the breakfast room and we were woken by moving chairs, so soundproofing was poor (room 28). Fire alarms went off twice with no explanation. This hotel is complacent due to its great location.

10.0 / 10.0

Feb 2023

Exceptional

great location

9.0 / 10.0

Feb 2023

Superb

I love the location. Perfectly placed inside the citadel, it’s a great place

10.0 / 10.0

Jan 2023

Exceptional

The porter drove us from the parking lot to the hotel,it was quiet an experience! Another great thing is, steady hot water in the shower! So soothing in the winter.

FAQs

How much does this hotel cost compared to others in Carcassonne?

The average price for a rental in Carcassonne is $133 per night. This rental is $28 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hôtel Le Donjon - Cœur de La Cité Médiévale. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hôtel Le Donjon - Cœur de La Cité Médiévale pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Hôtel Le Donjon - Cœur de La Cité Médiévale?

We found 10 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, parking, and laundry.

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Hôtel Le Donjon - Cœur de La Cité Médiévale

Hotel in Carcassonne

Reasons to book

About this hotel

Amenities

Map of Carcassonne

Nearby attractions

Available Rooms

Superior Double Room

Superior Twin Room

chambre double classique

Superior Triple Room

Suite

Hôtel Le Donjon - Cœur de La Cité Médiévale

Hotel in Carcassonne

Reasons to book

About this hotel

Amenities

Map of Carcassonne

Nearby attractions

Available Rooms

Superior Double Room

Superior Twin Room

chambre double classique

Superior Triple Room

Suite

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Carcassonne?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hôtel Le Donjon - Cœur de La Cité Médiévale pet friendly?

What amenities are available at Hôtel Le Donjon - Cœur de La Cité Médiévale?

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