Hotel Casa HX - Adults Only

Spa Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Bungalow | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Spa Suite | Private kitchenette
Master Suite | Living area
King Suite with Plunge Pool | Egyptian cotton sheets, premium bedding, minibar, in-room safe
9.6 / 10.0
Outstanding(175 Ratings)

Hotel in Holbox

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Pool, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Adults-only hotel with a rooftop terrace and an outdoor pool
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite.
Hotel Casa HX - Adults Only offers 19 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathrobes and complimentary toiletries. Additionally, rooms include complimentary bottled water and ceiling fans. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool
Air conditioner
Internet / Wifi
Garden

Map of Holbox

Available Rooms

Deluxe Room

1 Queen • 279 ft²

Room
Sleeps 2
You'll be directed to Expedia.com for availability & pricing

Suite, 2 Queen Beds

2 Queen • 391 ft²

Room
Sleeps 4
You'll be directed to Expedia.com for availability & pricing

Spa Suite

1 King • 391 ft²

Room
Sleeps 2
You'll be directed to Expedia.com for availability & pricing

Master Suite

1 King • 1 Sofa • 640 ft²

Room
Sleeps 4
You'll be directed to Expedia.com for availability & pricing

King Suite with Plunge Pool

1 King • 391 ft²

Room
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
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Ratings and reviews

9.6 / 10.0
Outstanding(175 Ratings)
10.0 / 10.0
Aug 2024
Food and relaxing atmosphere
10.0 / 10.0
Aug 2024
We had 11 days in casa HX. We had an upgrade room it's was perfect and clean. The breakfast include was good. This is a relaxing hotel with good staff. Everyone was kind and helping ! Thanks again to Carla, Betty, Annie and Emmanuel for making our stay a perfect vacation!!!
5.0 / 10.0
May 2024
The manager, Anaiza was truly amazing.. She was very helpful the four days we stayed there.. I gladly would recommend anyone to stay at this hotel..
2.0 / 10.0
Feb 2024
Horrible experience. I booked this hotel specifically as they advertised a jacuzzi room. When we arrived the jaccuzi would not heat and only had cold water, and it leaked all over. When we told the front desk of the issue they sent the handyman to resolve the issue. Hey told me the prior guests had an issue as well. The part was ordered to fix it, but it was not expected for at least 50 days. I would not have stayed here knowing that. I was forced to pack up everything and move to another hotel across the island that had this feature as I wanted to use the jacuzzi on my trip. My issue is that the hotel knows there is a problem and still advertises this room. The hotel is not ideally located - its a bit off the beach and somewhat secluded. Originally the staff was great until they learned I was leaving. Then attitudes changed. My review would have been slightly different if they staff was a bit more friendly when they caused an inconvenience and were not helpful or even kind about correcting their false advertising and mistake. I would recommend a different hotel
2.0 / 10.0
Feb 2024
We booked here because of all the wonderful reviews. This was suppose to be our honeymoon vacation. It was a literal nightmare.. when we got here, no taxi wanted to take us to our hotel because of the location and how flooded it was. Which I understand but our hotel never informed us of this situation and as a business point of view that’s was wrong. Also once we finally arrived there was no electricity or water. We decided to stick it out due to us not being able to do anything about it. When we woke up the next day we went and asked for a taxi to come. They stated no taxi would come due to flooding. We decided it wasn’t much of a walk so we walked all the way from our hotel to the center and back for 3 days. I have literal blisters all over my feet from how terrible it was but it was the only way to go and get snacks or drinks. And no matter where you go it’s flooded. The hot water went out while my husband had shampoo on his head and didn’t come back until 20-30 minutes later. Also I asked for our money back for the last two days since there was literally no way we could stay one more day in this and they replied with Hello Esmeralda, unfortunately your stay coincided with one of the worst storms we have had in Holbox for more than 6 years, it was national news, we are very sorry for this situation, and we hope to be able to welcome you.. Just know if there’s any chance of rain at all taxis will absolutely not come this way and more than likely everything will be flooded.
2.0 / 10.0
Jan 2024
Few things—this hotel is located in the middle of nowhere and everything is inaccessible without taking a taxi, which ends up pretty expensive. Second, we paid quiet a bit of a premium for the room with the hot tub but here's the kicker.... their rooms don't get hot water for more than a few minutes. That means that you can't fill up the hot tub with hot water... The lack of hot water was called into attention of the staff multiple times but they refused to do anything about it. In fact, they just told me "nobody else has complained about hot water". The receptionist was also useless ; we asked for recommendations about several things and she didn't seem to know anything.This hotel is a waste of money and you should avoid it at all costs.
10.0 / 10.0
Dec 2023
Beautiful property tucked away from the center of town. We enjoyed our stay!
8.0 / 10.0
Dec 2023
Nice property and very friendly staff. The food was ok but a little overpriced. Poor infrastructure makes the location hard to get to and when it rains, you’re sort of stuck unless you want to trudge thru dozens of muddy foot deep mud puddles. Taxis charge a premium to service you out there which makes complete sense but makes excursions a bit pricey.

FAQs

How much does this hotel cost compared to others in Holbox?

The average price for a rental in Holbox is $157 per night. This rental is $8 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Hotel Casa HX - Adults Only. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hotel Casa HX - Adults Only. Enjoy the water!

Is Hotel Casa HX - Adults Only pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Casa HX - Adults Only?

We found 4 amenities for this rental. This includes pool, air conditioner, internet / wifi, and garden.

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