Krystal Cancun
Resort in Cancun
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this resort
Family fun on the beach, with outdoor pool, near Tortuga Beach
Catch some rays at the beach or spend the day relaxing at Krystal Cancun's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants.
Krystal Cancun offers 502 accommodations with minibars and laptop-compatible safes. 42-inch LED televisions come with cable channels.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
Catch some rays at the beach or spend the day relaxing at Krystal Cancun's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants.
Krystal Cancun offers 502 accommodations with minibars and laptop-compatible safes. 42-inch LED televisions come with cable channels.
Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Cancun
Available Rooms
Standard Room, 2 Double Beds, City View
Beds not specified • 344 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Club Room, 2 Double Beds, Balcony, Ocean View
Beds not specified • 366 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Romantic Room, 1 King Bed, Balcony, Oceanfront
Beds not specified • 366 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Room, Balcony, Ocean View
Beds not specified • 344 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 1 King Bed, City View
Beds not specified • 344 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Ratings and reviews
1.5 / 5.0
for a 4 star hotel I expect a lot more. staff was not able to provide an invoice with the company name, required for reimbursement (business travel). you have to pay credit first to have something written to your room. a blockage on the credit card was not possible in order to have everything the the room invoice. Receipts where not provided for whatever you ate or drank. not worth the money we paid but is was close to the congress.
1.5 / 5.0
for a 4 star hotel I expect a lot more. staff was not able to provide an invoice with the company name, required for reimbursement (business travel). you have to pay credit first to have something written to your room. a blockage on the credit card was not possible in order to have everything the the room invoice. Receipts where not provided for whatever you ate or drank. not worth the money we paid but is was close to the congress.
4.0 / 5.0
Hotel has a very silly Checkout process, which can be time consuming at times.
4.0 / 5.0
We had a great time here and the staff was very friendly and food was good. The pool space was great and spacious beach. However, the hotel does need some upgrades starting with the elevators which had no air conditioning and my wife and i got stuck in one right when we checked in with the bell boy and another couple. got stuck in the 3rd floor and we were in there for 40 minutes if not more. it was a very frustrating start to the trip but they did make it up with a later check out time, a bottle of champagne and some dessert treats.
5.0 / 5.0
Great
5.0 / 5.0
it was nice
4.0 / 5.0
Nice beach
3.0 / 5.0
The breakfast I didn’t enjoy
3.0 / 5.0
The breakfast I didn’t enjoy
5.0 / 5.0
Exacelent services
5.0 / 5.0
Exacelent services
5.0 / 5.0
very good place and staff
5.0 / 5.0
very good place and staff
4.0 / 5.0
The hotel location was pretty convenient, I just think that our room was a little dated, our bed was a little worn out but we e love the location and the beach, the best beach for our liking.
4.0 / 5.0
The hotel location was pretty convenient, I just think that our room was a little dated, our bed was a little worn out but we e love the location and the beach, the best beach for our liking.
4.0 / 5.0
Unpleased i was charged twice for breakfast i paid cash and was charged to the room.
Other then that place is ok
3.0 / 5.0
Location of the hotel is convenient. Restaursnts and attration near by
3.0 / 5.0
Location of the hotel is convenient. Restaursnts and attration near by
2.5 / 5.0
All was good. The hotel is near to restaurants and the color of the ocean is beautiful
2.5 / 5.0
All was good. The hotel is near to restaurants and the color of the ocean is beautiful
4.0 / 5.0
Enjoyed my stay everything was conveniently located
4.0 / 5.0
Enjoyed my stay everything was conveniently located
5.0 / 5.0
Great! Better then hard rock Cancún lol
5.0 / 5.0
Great! Better then hard rock Cancún lol
5.0 / 5.0
It was pretty great!
5.0 / 5.0
It was pretty great!
5.0 / 5.0
Fanatastic Beach
1.0 / 5.0
We found a big animal in the room
1.0 / 5.0
We found a big animal in the room
3.0 / 5.0
The location is perfect but they need better communication with the customer because if you don’t ask they will charge you for stuff that you didn’t know and the beds are too small on the booking says queen size but in reality they are full size. Other than that everything good.
3.0 / 5.0
The location is perfect but they need better communication with the customer because if you don’t ask they will charge you for stuff that you didn’t know and the beds are too small on the booking says queen size but in reality they are full size. Other than that everything good.
2.0 / 5.0
A bad experience… they don’t treat you the same if you do the reservation with Expedia or any others but with them. The Room didn’t have how to lock the balcony, the bathroom dirty, and the blankets also dirty.
I requested towels for the beach and they said I had to wait because they were out of towels.
5.0 / 5.0
The rooms are a little outdated but nothing beats the beautiful beach and customer service. I will definitely be back to this hotel on my next vacation to Cancun!
5.0 / 5.0
The rooms are a little outdated but nothing beats the beautiful beach and customer service. I will definitely be back to this hotel on my next vacation to Cancun!
4.0 / 5.0
AC problems.
4.0 / 5.0
AC problems.
4.0 / 5.0
The location is excellent. Beach views are amazing. When booking w/ expedia they gift you or give you discounts on things.
4.0 / 5.0
The location is excellent. Beach views are amazing. When booking w/ expedia they gift you or give you discounts on things.
2.0 / 5.0
I liked the beach.
2.0 / 5.0
I liked the beach.
FAQs
How much does this resort cost compared to others in Cancun?
The average price for a rental in Cancun is $197 per night. This rental is $111 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Krystal Cancun. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Krystal Cancun. Enjoy the water!
Is Krystal Cancun pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Krystal Cancun?
We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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