Tierra Maya Hotel Spa & Sanctuary

Tierra Maya Hotel Spa & Sanctuary Hotel in Bacalar

4.3

Excellent(421 Reviews)

Hotel in Bacalar

3-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Tierra Maya Hotel Spa & Sanctuary is situated in Bacalar and features a garden. This 3-star hotel offers room service and a 24-hour front desk. There is a year-round outdoor pool and guests can make use of free WiFi and free private parking.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Hot tub or spa

Garden

Family friendly

Map of Bacalar

Nearby attractions

Available Rooms

1 Sofa • 452 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

2 Double • 452 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 452 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

Tierra Maya Hotel Spa & Sanctuary

$$$$

4.3

Excellent(421 Reviews)

Hotel in Bacalar

3-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Hot tub or spa

Garden

Family friendly

Map of Bacalar

Nearby attractions

Available Rooms

1 Sofa • 452 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

2 Double • 452 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 452 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Reviews

4.3

Excellent(421 Reviews)

100% verified reviews

4.3

Feb 2024

Muy bien

La limpieza y la ubicación

Solo que falta más iluminación en área de alberca y jardín. Falta más variedad y calidad en los desayunos.

4.3

Feb 2024

Gran lugar para una estancia tranquila y una excelente ubicación

La ubicación es excelente

Todo estuvo genial

4.3

Feb 2024

Uz by som tam nesla

Pekne izby Krasna zahrada Mily personal

Smrad v izbe Hrozne ranajky, kam musite ist do mesta, co by nebol problem. Ale spinave stoly a stolicky, stary riad a jedlo nic moc. Na vyber len vajcia a na pitie nejaka sladka voda a hnusna sladka kava. Radsej by som ponukala ubytovanie bez ranajok ako toto Dalsia vec. V izbe bol hrozny smrad z kanalizacie a bola citit vlhkost ako v pivnici. Boli sme s malym babatkom a nemali sme ako ani kde ohriat mlieko.

4.3

Feb 2024

Excelente servicio

Todo es agradable, excelente ubicación, el hotel en general es muy bonito

4.3

Jan 2024

Pleasant stay, nice staff, but could work more on the details to make it a 'sanctuary'

Location is great and the reception staff friendly and helpful. They ordered a local taxi for us, gave us an extra coffee pod and were pleasant to interact with. Location is great, pool is lovely and the room's have trendy/modern/boho decor. Lots of storage for clothes in bathroom. Shower strong and provided washing products are nice.

For the price and rating I would have expected better details/features. Towel in room was an old looking, stringy towel with only given per guest. I would liked to have seen real cups instead of flimsy paper cups for coffee (better for the environment and all round better to drink your coffee from). Lights in room very dim, hard to see into suit case etc. Breakfast above average, coffee not great, but eggs and ham ok. Fruit also ok. Breakfast is served at a restaurant 2 blocks from the restaurant on the square. A bit of tourist trap that likely would have not chosen had it not been attached to the hotel.

4.3

Jan 2024

Péssimo custo benefício

Os quartos são grandes e as camas confortáveis Pessoal simpático

O hotel é muito simples pelo preço que cobra, piso do banheiro escorrega demais, e o café da manhã é pessimo, vc tem que tomar em um restaurante a dois quarteirões do hotel, só tem ovo e café Não pode repetir nem o café

4.3

Jan 2024

La estancia en el Hotel fue placentera

El Hotel en sí, es sencillo, pero muy cómodo y no está alejado del Centro. La atención por parte del personal fue excelente

4.3

Jul 2023

Good

Friend lu staff, spotless clean.

place don’t look as proposed in photos, pool area looks messy. Price is too high for the amenities, location and the quality of the place

4.3

May 2023

Overpriced with terrible breakfast….

Nice garden with pool. In the Center of Bacalar on walking distance from the main court.

The breakfast was in another restaurant. Very bad breakfast and services. coffee was not even included and they expect to tip them on the full amount…..!!! on the roof of the hotel are the hot water and airconditioning systems and due to the fact that the roof is build on wood the whole systems vibrates very loud.

4.3

Apr 2023

Very good

The hotel is well located on Bacalar, making easy to get anywhere in the the Pueblo. The bedrooms are nice and spacious. The staff, specially Alma and Jose, are super kind, friendly and very helpful. They are the best asset of this property.

The bathrooms are a bit outdated. By changing a few items would be more accordingly to the hotel standard. The breakfast is agreed with a restaurant in the area (which is totally fine), but the quality is just poor. Finally, I found the price a bit to high for what you get.

4.3

Apr 2023

Wonderful location, basic accommodation, for exploring Bacalar

Location in centro was perfect to explore the best of Bacalar. Within a few minutes walk to many restaurants, shops, the Lagoon, main square/park, corner stores, and mercado. The hotel's courtyard area with pool & pathways overflowing with gorgeous tropical plants & flowers is a beautiful respite from the "concrete jungle." Staff was friendly and helpful & easy to communicate with in English. Our room was a decent size for 5 people, and spending a quiet afternoon at the pool was a great way to spend some much needed downtime. We didn't book a luxury hotel, planning to spend most of our days exploring the town and surrounding area. This hotel suited those basic needs and the inner courtyard/pool was often empty of other guests. This hotel has (I think) 5 rooms, so it is small and intimate. It was a good spot to relax at the end of a day in Bacalar. Parking lot is across the street a few hundred feet from hotel entrance. A great bonus if you are concerned with parking your rental vehicle on the street. It is just a small fenced lot that will fit a few cars to keep them off the street. We parked in the lot and also on the street with no issue. Room includes a small mini fridge with is great for keeping much needed water cold.

The room was a bit on the dark side and could use some more hooks or bars for hanging wet items. For 5 people, with bathroom towels, pool/lagoon towels & swimsuits, the single hook & bar in the room just weren't enough. Adding some more hooks or a line in the bathroom would be very helpful. The breakfast is provided by a voucher to a local restaurant, which was about a 6 min walk down by the fort/lagoon/park. The breakfast itself was just OK. You can, of course, order additional food to what is included in the voucher, but the food we had didn't make us want to order more from that restaurant. Two days we ate there and then left and went to a second restaurant to feed the kids who were still hungry. The 3rd day we didn't even go there, we got breakfast at a local Cafe. The 1st morning we ate there, the staff gave us the meal options, coffee, waters, egg choice, fruit plate which included a tiny granola & tiny yogurt, and the kods could choose hotcakes to replace the egga. But on the 2nd day we had a really nice server who spoke great English and explained that we could substitute the choices with other menu items of comparable price. But the total price per person given as value for the voucher was 85 pesos. That wasn't enough to cover the price much on the menu and the food wasn't yummy enough to want to go back. Not the end of the world, it's food, if you are expecting included breakfast to be a yummy cultural experience, it's not. Just go to Mr. Taco or there are lots of other local places for a hearty, inexpensive meal of deliciousness. The room itself was clean, and the cleaning staff came daily to make beds, tidy up & clean our room. Unfortunately, the staff leaves the door open while cleaning, so for the better part of an hour each day, the room is fair game for mosquitoes, which are plenty. So sadly, when we returned to our room after a morning out, we were met with bugs in the room.

4.3

Apr 2023

Should have stayed longer

Oasis of a garden and lovely pool. Helpful staff. Breakfast restaurant also friendly. Close to the centre, but quiet at night.

4.3

Mar 2023

super relaxing stay

super spacious rooms, super comfortable and clean. beautiful garden with pool. best place to observe all the animals around, perfectly located (close to the two city centers and the lagune)

breakfast is in another restaurant outside the hotel and already predefined. in the end we went there for the fruits and went to other places afterwards

4.3

Feb 2023

Exceptional

The location is perfect to stroll around Bacalar. The room is simple but comfortable, clean and with a local touch. The garden is the best, full of wonderful plants. The personnel is also very kind.

It was all perfect!

4.3

Jan 2023

Cute little hotel with beautiful rooms and relaxing pool area.

We really liked the room, super pretty and really comfortable beds. The pool area was nice to relax and the staff super friendly. The hotel only offers a few rooms and has a very familiar atmosphere which we liked a lot! The location was perfect for us, it’s a 5 min walk from the main square but therefore more quiet. The breakfast is not in the hotel but you get a voucher each morning for a cafe on the main square. It’s simple (eggs, fruit & coffee) but we liked that is was included in the price.

4.3

Jan 2023

Superb

Very central and confortable Hotel for a short stay to visit Bacalar. The central plaza is a few blocks away, easy access to the lake too and very good restaurants nearby. The room is cozy and clean and the staff extremely helpful!

The rooms have only windows on the street, but there are curtains and one doesn't stay much in the room :)

4.3

Jan 2023

a good place to relax, the location was very central

the inner garden is definitely wonderful and peaceful. very friendly stuff

the room was quite dark and air was stale.

4.3

Jan 2023

Exceptional

I wish you guys had a better coffee situation and don’t use styrofoam cups🇲🇽

4.3

Jan 2023

Good

The excellent location. Well kept grounds, comfortable beds, very clean! A nice garden and pool area!

Our room was not ready at check in, even though we were 2 hours later dan expected. Not enough towels Closed bar restaurants are not on site for breakfast

4.3

Jan 2023

very kind staff, it was clean, big rooms, worth the money

very kind staff, super clean, nice facility!

small TV

4.3

Dec 2022

Superb

The staff was very nice. The kids loved the pool! Breakfast is not at the hotel, but not far. We did not mind walking.

There is a humidity problem in the room.

4.3

Dec 2022

Exceptional

The Manager Juan Pablo was very friendly and helpful The rest of the staff was also friendly and helpful at the image of their manager We also like the garden and swimming pool which give a nice quiet atmosphere along with some birds We fully recommend this hotel as we felt at home

4.3

Nov 2022

Too expensive for what you get. Breakfast not on premisses.

good location, pool was ok.

Did not really feel comfortable or welcomed. The staff was not really communicative. Breakfast is not on the premisses but two blocks away in a restaurant. Had to actively ask for the coupons every day. For the price we were hoping for a little service and nice atmosphere at the pool and bar but that was not the case.

4.3

Oct 2022

lovely people lovely stay

the people were the kindest🤍, felt so safe and they were so helpful. cleaned the room as soon as we went out for breakfast. close to restaurants and the lagoon. nice swimmingpool and pretty garden.

the breakfast in 2 blocks away and not that many (included) options. but if you know that, it’s fine. just ask what’s included

4.3

Oct 2022

Spacious room, breakfast was ok

Spacious and clean room, great a/c, comfortable beds. The complex looks nice and taken care of.

Could be of better value for money. The breakfast was at a restaurant a few hundreds of meters from the hotel, and the coffee that was served was anything but standard coffee, and full of sugar. We were told at the restaurant that a regular coffee costs extra. We passed..

4.3

Oct 2022

Superb

Very nice place, near to the main park and all restaurants

4.3

Sep 2022

Great value for money, in an amazing location!

The location was great! The staff was super helpful and kind. The room was big and comfy.

The included breakfast is in a restaurant few blocks away and it was kind of poor without verity.. Tons of mosquitoes inside the rooms so you need to use Off in the nights too.

FAQs

How much does this hotel cost compared to others in Bacalar?

The average price for a rental in Bacalar is $59 per night. This rental is $0 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Tierra Maya Hotel Spa & Sanctuary. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Tierra Maya Hotel Spa & Sanctuary. Enjoy the water!

Is Tierra Maya Hotel Spa & Sanctuary pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Tierra Maya Hotel Spa & Sanctuary?

We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and hot tub or spa.

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Tierra Maya Hotel Spa & Sanctuary

Hotel in Bacalar

Reasons to book

About this hotel

Amenities

Map of Bacalar

Nearby attractions

Available Rooms

Tierra Maya Hotel Spa & Sanctuary

Hotel in Bacalar

Reasons to book

About this hotel

Amenities

Map of Bacalar

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Bacalar?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Tierra Maya Hotel Spa & Sanctuary pet friendly?

What amenities are available at Tierra Maya Hotel Spa & Sanctuary?

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