Hotel Diosa del Agua Bacalar

4.1

Excellent(426 Reviews)

Hotel in Bacalar

3-Star Hotel

Reasons to book

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

The Hotel Diosa del Agua Bacalar, is located in vlandré features a garden. Boasting this property also provides guests with a terrace. The tour desk is available to assist guests in planning their days out.

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Bacalar

Nearby attractions

Available Rooms

2 Double • 226 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Double • 172 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 172 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 226 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Sofa • 2 King • 322 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

$$$$

Hotel Diosa del Agua Bacalar

$$$$

4.1

Excellent(426 Reviews)

Hotel in Bacalar

3-Star Hotel

Reasons to book

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Bacalar

Nearby attractions

Available Rooms

2 Double • 226 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Double • 172 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 172 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 226 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Sofa • 2 King • 322 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

Reviews

4.1

Excellent(426 Reviews)

100% verified reviews

4.1

May 2024

Muy buena estancia

El desayuno es bueno pero pocas opciones

4.1

Jul 2023

Overnight stay in charming Bacalar

Property is new, just in front of a nice green park. Allan, the manager, was very helpful. He booked us last minute on a boat tour over the lagoon.

Some parts of the hotel are still under construction (like the restaurant), but it did not bother us.

4.1

Jul 2023

Superb

good breakfast. nice staff

there are remodeling site near room.

4.1

May 2023

Very good

The hotel and staff were both fantastic. The room was beautiful and very clean. The hotel helped me book a catamaran trip on the lake that was wonderful.

There is a lot of construction! It was unfortunately on both sides and above my room. It started in the morning and continued all day. Not much that can done about that. The parking can get tight lol.

4.1

Apr 2023

Overall I enjoyed my stay.

The location was in the heart of everything. I missed breakfast.

The hotel needs more parking space and loose gravel at the entrance needs to be addressed my husband and daughter slipped and fell.

4.1

Apr 2023

BAD facilities

The location is close to a beautiful dock of the lagoon. The staff really tries to be helpful and welcoming. Variety at the breakfast (a la carte)

We had Termites in the room!! Inside the wood above the bed. They changed our room but in the new one it smelled like mildew. The whole room was very dusty, the sheets weren't clean and there were spider webs in the shower.

4.1

Feb 2023

Superb

The hotel very beautiful and clean. The crow was amazing, many thanks for the crow that helped in kindness 💙

4.1

Nov 2022

Why was this hotel open?!

Breakfast was delicious. Also, after complaining I received a partial refund.

Why did I complain? We rated at this hotel one year ago and everything was delightful & restful. This year we made a reservation several weeks before our stay. We had free cancellation until 1 week prior to the stay. Two days before we were due to show up I received an email that simply said, “There will be construction from 8am to 8pm.” We have stayed at many hotels who are actively renovating and usually don’t have an issue with some noise. I emailed back and was assured everything was open and the disruption would be minimal. We showed up and there was an entire new building in construction behind the pool with literally 20 men building, welding, painting, etc. We did not want to lose money on the stay so after being reassured they would be done by late afternoon we moved into the room. I cannot emphasize enough how loud the construction then became. The walls were shaking. Also, we couldn’t use the pool because the new construction was adjacent to the pool and bits of metal and debris were actively falling into the pool water. We left the premises until around 9pm (went swimming in the lake & ate dinner) and when we came back the construction was still in full swing. Again we were reassured they would finish soon. They continued working until midnight! And then at midnight a loud truck backed up to nearly our front door and deposited approximately 100 pieces of luggage in the parking lot in the middle of the night. In what world is this normal behavior for a hotel? No one in our party slept more than 4 hours. The next morning we discovered that a Chinese film production was going to be using the hotel that day, and all the construction and noise was in build-up to that. My question is: why did they allow other guests to even stay in the hotel knowing it was going to be so disruptive? Why not just cancel our reservation? Even with a 30% refund I am supremely frustrated at their bizarre behavior.

4.1

Sep 2022

i would go there again and recommend it to anybody!:)

- very friendly staff - great restaurant with jummy breakfast and shakes - nice location - rent bikes for the day - clean

- little space in the room for belongings, clothes, etc.

4.1

Aug 2022

A mistake

Well, the breakfast was super tasty. The location was also good because it was easy to go out qt night and visit different bars and restaurants. But just that.

The pictures look nice but there is a construction in the back of the pool, the pool is nice itself but you don’t feel confortable going there if there could be someone working or if there is dudt everwhere or simply because the pictures will be ugly. I met 3 staff receptionist. Two of them were nice and helpful. The third one was a mess, we asked some questions but his answer was always “I don’t know” and not helpful at all while his colleagues said “let me ask, let me figure it out, let me do a research” instead. Actually > we asked him for a taxy at 6:30 because we had to be at the bus terminal at 7. At the beginning he didn’t want to call but we insisted because the previous receptionist helped us and they were efficient. At the end he texted someone and told us is will pick us up at that time. THE TAXY NEVER ARRIVED, and he was doing nothing, juet looking at us while we were about to mias the bus to go the airport. We walked so fast to make it. He was definitely not efficient and without the will to help.

4.1

Aug 2022

People working in the hotel and hotel location make your stay really nice

Very good location and very nice staff. Good restaurant with very tasty breakfast but not only- launch meals also very, very nice.

Small room requires refreshment.

4.1

Jul 2022

Cockroaches!!

Good breakfast, bike rental, nice location

Cockroaches in our room, condescending receptionist, pool area under construction, safe did not work, room was very small, smelly bathroom

4.1

Jul 2022

Very comfortable - loved the bed!

Unfortunately we had food poisoning when we arrived and spent almost our whole stay in the room. Luckily the bed was exceptionally comfortable and the toilet worked well! Very nice staff and provided amenities like basic toiletries, a couple of bottles of water each day and fresh towels. Fridge in the room was nice. Location was good and restaurant available on-site with pretty good food.

- Music from the restaurant was a little loud and could be heard in the room - No ventilation in the bathroom, only an open window which made it very hot - The fan in room 9 was dreadful and moved at snail speed: luckily there was aircon but we prefer a fan and it was a bit frustrating it didn’t provide more air - There was a huge cockroach in the bathroom which my partner killed

4.1

Jun 2022

Superb

We loved our stay here, the hotel is gorgeous and we loved the pool. There are some really nice swimming spots by the lake that are only a 2 minute walk from the hotel, the staff were very helpful to point these out. The front desk also spoke amazing English! The breakfast was included for us and it was really good and we had a nice choice. I think that they are doing up some parts of the hotel, hopefully a pool bar may be coming soon which would be a great addition!

The property is about a 10 minute walk to the main restaurants so could be a little far for some people

4.1

May 2022

Exceptional

Big bed, swimming pool, posibility to take a bike, breakfast.

4.1

May 2022

Great option for a couple of nights stay in Bacalar

Nice quiet area, spacious rooms and good chill out area with table tennis table, hammocks and swimming pool.

Building work going on next to the pool is the only downside, but we didn’t spend much time there.

4.1

May 2022

Meh, find somewhere else.

Good location.

Our shower didn’t work, staff gave us incorrect information about tours (said there was no swimming but the whole tour was based around swimming so we didn’t have bathing suits… couldn’t really participate in tour), room was very small and cramped, pool filter not working so the pool was kind of yuck (they just put some chlorine tablets in instead…).

4.1

May 2022

Very cute and quiet comfortable place. Would recommend 100%.

Really pretty and beautiful place, comfortable and very close to a lagoon where we can swim without entrance fee. It is about 10 minutes walk to the city centre where you can find all restaurants. The service was good and staffs were very helpful and kind.

There was a very bad smell from the bathroom & shower which was little uncomfortable.

4.1

Apr 2022

Nice stay, clean and it has a nice breakfast and pool. note, Bacalar lagoon is mostly reachable through the frontline ho

very nice people, nice location, and very helpful regarding what and where to do what

4.1

Apr 2022

Catfish pictures

location. Breakfast was okey. Parking within the property.

Pool was barely cleaned if at all. The area around the pool was under construction (lots of noise) hence its all hidden/covered with a big black bash rather than the greenery seen in pictures. Room was much smaller than in pictures. Wifi was pretty bad. Staff spoke little english. No recommendations on things to do in the area.

4.1

Apr 2022

A good budget location for exploring the lake and town.

Nice set up with a good pool and roof terrace with hammocks for relaxing. Good breakfast included.

There are some building works behind the swimming pool so was a bit dusty & noisy if sitting round the pool but this presumably is temporary.

4.1

Apr 2022

Pleasant

breakfast was fantastic.

building work going on around the pool. no safe. air con didn’t really work properly.

4.1

Apr 2022

Exceptional

clean, great location , lively shared space on top of tower fir watching birds, people etc

4.1

Mar 2022

Only one night

location is good

lots of noise from the parking which is in the middle of the rooms , ppl screaming at night till 1 am and playing ping pong on the roof top terrace

4.1

Feb 2022

A wonderful stay - I highly, highly recommend!

Fantastic location a couple of minutes' walk to the lagoon. On site restaurant & bar which had a great menu and did delicious breakfasts. Our room was clean, spacious, peaceful, the beds were comfortable and the bathroom was beautiful. The pool is excellent (though could benefit from more sunloungers), and we were pleasantly surprised by the other facilities such as bikes for hire, pingpong table, and chill out seating. Staff were all friendly and helpful. I can't recommend this place enough!

Nothing

4.1

Feb 2022

Good base to stay in Bacalar which is affordable.

Bit at the end of the liveliness of the centre (thus also away from any noises during the night). Nice breakfast included. Everything you need is available and the rooms are clean and tidy.

We booked a sailing trip via de hotel, which included a pick-up, but did not include a return to our hotel. If we would have known that beforehand, we would have rather used our own car to go there. The rest of the tour was nice though.

FAQs

How much does this hotel cost compared to others in Bacalar?

The average price for a rental in Bacalar is $59 per night. This rental is $1 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hotel Diosa del Agua Bacalar. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hotel Diosa del Agua Bacalar. Enjoy the water!

Is Hotel Diosa del Agua Bacalar pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Diosa del Agua Bacalar?

We found 12 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.

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4.8

Outstanding(954 Reviews)

Casa Chukum

Hotel Diosa del Agua Bacalar

Hotel in Bacalar

Reasons to book

About this hotel

Amenities

Map of Bacalar

Nearby attractions

Available Rooms

Hotel Diosa del Agua Bacalar

Hotel in Bacalar

Reasons to book

About this hotel

Amenities

Map of Bacalar

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Bacalar?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Diosa del Agua Bacalar pet friendly?

What amenities are available at Hotel Diosa del Agua Bacalar?

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