Kesa Cloud 9 Hotel & Resort Siargao

Kesa Cloud 9 Hotel & Resort Siargao Resort in General Luna

3.4 / 5.0

Average(104 Ratings)

Resort in General Luna

Reasons to book

Includes essentialsGarden, Air conditioner, Internet / Wifi and more

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About this resort

Located in General Luna, less than 1 km from General Luna Beach, Kesa Cloud 9 Hotel & Resort Siargao provides accommodation with a garden, free private parking, a terrace and a restaurant. The property is around 4.

Amenities

Air conditioner

Internet / Wifi

Parking

Balcony or Patio

Beachfront or waterfront

Garden

Family friendly

Map of General Luna

Nearby attractions

Coconut Trees View Deck

11.4 mi

Naked Island

9.5 mi

Available Rooms

1 Queen • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Queen • 258 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

$$$$

Kesa Cloud 9 Hotel & Resort Siargao

$$$$

3.4 / 5.0

Average(104 Ratings)

Resort in General Luna

Reasons to book

Includes essentialsGarden, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

Amenities

Air conditioner

Internet / Wifi

Parking

Balcony or Patio

Beachfront or waterfront

Garden

Family friendly

Map of General Luna

Nearby attractions

Coconut Trees View Deck

11.4 mi

Naked Island

9.5 mi

Available Rooms

1 Queen • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Queen • 258 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

3.4 / 5.0

Average(104 Ratings)

100% verified reviews

5.0 / 5.0

Apr 2024

I could have stayed there a lot longer felt very homely

Very comfortable lovely bed, well looked after, lovely staff, fresh towels at my door after a couple of days, TV with Netflix, good wifi, lovely bathroom, clean room, quiet, felt very at home there

4.5 / 5.0

Feb 2024

Amabilidad y tranquilidad

La amabilidad y sencillez de todo el personal es excelente , la limpieza , en la noche sitio tranquilo camas cómodas , baños reformados , está en el paseo de la playa

El agua caliente no funcionaba , pero es algo habitual en la zona

3.0 / 5.0

Aug 2023

Good stay but could be great

Location was great. Just steps to cloud 9 boardwalk

Not enough ventilation in the room. It had certain smell when it rained

1.5 / 5.0

Aug 2023

very far from what the pics and description promise

+ location: just on Cloud 9 + staff: Jane and Neil + shuttle van for the airport: very confy

PLEASE READ, BE AWARE - in the room, running water is seawater (salty) for both shower and tap - the air con is super old and noisy - the toilet is totally mouldy - from the rooms, you hear loud noise from the nearby rooms and from the reception - the welcome from staff was very poor - the included breakfast is very poor too - it's very far from the normal concept of "resort", and I would accept that in Siargao but for a fair price. If the room costs more than PHP300, then it's a total rip off - even if the room is sold with "seaview", from the ground flood rooms there is absolutely no view - even if the room is sold as "sound-proof", it is not For the same price or less, there is much better in Cloud 9 (e.g. Resort 303 or 101) I will not go back there

2.5 / 5.0

Aug 2023

Passable

The door of my nieces room is locked.They enter the room through the window.

1.5 / 5.0

Jul 2023

Unnecessarily, frustrating

Location

Booked w/complimentary breakfast, which was shown on both the Kesa cloud nine website and booking.com website. When I arrived, I was informed that I would not be receiving, nor any of my 4 guests the complementary breakfast, because I did not choose to have a complementary breakfast. In fact, there was not a choice given for a complementary breakfast and once again, as stated earlier the Booking.com site and the Kesa Cloud nine site show complementary breakfast for all guests. When I questioned the staff was very reluctant to remedy the situation and when they finally got in touch with their management management refuse to remedy the situation this wound up costing me an additional 7500 Philippine pesos for my stay. And, finallybooking.com customer service said far too late that there was nothing that could be done. I am extremely dissatisfied with both Kesa cloud 9 and booking.com. Also the room that my fiancé and I were given to stay in was nothing like the photos displayed in the Booking.com and peso cloud nine websites. We had to ask for towels they were not supplied with the room, also the website clearly states that both body wash and shampoo is provided by the facility when we got into our room there was only 1/4 of a bottle of body wash no shampoo ever provided. The whole thing was very very disappointing.

4.0 / 5.0

Jul 2023

Nice place

Beach front

1.5 / 5.0

Jul 2023

Poor

Beach front. near the boardwalk cloud 9

shower is not working, aircon goes on and off

3.5 / 5.0

Jul 2023

Friendly staff but room needs update.

Best feature of the property is the staff. So nice and welcoming. They are very accommodating when it comes to certain requests. Location is also great. In front the surfing spot and near a few good restaurants.

The room and furniture could use some updating. Bathroom was tiny and hard to move around in. Could have better toiletries.

4.0 / 5.0

May 2023

Very good

Amazing beach front location right at the entrance to Cloud 9. We got the deluxe room which was spacious and with a balcony that gave us partial ocean views.

A mini fridge would have been handy in the room but they let us share the fridge at reception so it was not so bad in the end

4.0 / 5.0

May 2023

great stay!

location, staffs are very accommodating

4.0 / 5.0

Apr 2023

Very good

Good breakfast and great location very close to cloud 9 boardwalk

Water off at 4am

3.5 / 5.0

Apr 2023

Good

Location

Wifi is slow, rooms are kinda old. You will hear sounds when you walk. CR po is old din.

3.5 / 5.0

Feb 2023

can’t beat the location as it sits on cloud nine surf break!

great location

easy walk to cloud nine!

4.0 / 5.0

Feb 2023

Will always stay at kesa whenever we come back

The breakfast was big. And when you surf, you do need to eat a lot!

3.5 / 5.0

Feb 2023

Good

Friendly staff and accommodating in providing water boiler and mugs (not readily available in the room). comfortable pillows and beds, location ocean front, quiet-away from the street.

shower has a weak water pressure, lights are dim, incomplete basic toiletries.

3.0 / 5.0

Jan 2023

Pleasant

Front of Cloud 9

The place is dark during the night, no lights

5.0 / 5.0

Jan 2023

The highlight of my stay was having Chella, the staff, really paying

You can pick your breakfast, within the parameters that they offer.

Management manners. No replies to some of my questions, rudeness when contacting me on the day of, when I actually did not have access to the internet.

2.0 / 5.0

Dec 2022

The whole experience here was a bit of a disappointment. I had food poisoning and was very sick and this was not the typ

If you’re into surfing this is an outstanding location. The staff were very friendly and helpful. Some restaurants nice and close by.

The room itself was basic at best. Everything inside was damp. Bathroom shower didn’t work (although once we talked to the staff they were attentive in trying to fix it) Room smelt damp and moldy. I understand that it is a tropical island and rain is a given… but they need to figure out how to dry their towels and sheets.

3.0 / 5.0

Dec 2022

Overall the staff were the best part, they were very accommodating. But the room and place are so outdated.

The staff and location of the place. your staff are amazing people and really made our stay!

The room was a great size and advertised as newly renovated but the bathrooms were very outdated. The photos also showed these umbrellas you can relax in on the grass but that was not there.

3.0 / 5.0

Nov 2022

good location, mediocre facilities

it’s located right by the water front

the room didn’t have any bedside lamps and the AC was very loud. the shower worked only very poorly. every cafe or restaurant i ate at in the vicinity was excellent and very cheap. but the breakfast at Kesa was mediocre at best. they also over charge for airport transport and lost key cards. the Wi-Fi is spotty at best and very slow.

2.5 / 5.0

Nov 2022

You got a great location but could vastly improve the place with better facilities

Location was great, close to the beach and surfing

Not impressed with wet floor in toilet due to leaking pipe and poor shower unit

5.0 / 5.0

Nov 2022

when we arrived we were immediately welcomed the staff were so lovely we felt relaxed right away

we had an ocean view room, the staff were lovely the place was clean.

nothing to dislike :-)

4.0 / 5.0

Mar 2020

decent value, good people, great location

great location, close to cloud 9, helpful staff

winds early in the year are not good for surfing

FAQs

How much does this resort cost compared to others in General Luna?

The average price for a rental in General Luna is $56 per night. This rental is $3 less expensive than the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at Kesa Cloud 9 Hotel & Resort Siargao. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

We didn’t find pool listed as an amenity for this resort. It may be worth double checking if a pool is important for your stay.

Is Kesa Cloud 9 Hotel & Resort Siargao pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Kesa Cloud 9 Hotel & Resort Siargao?

We found 8 amenities for this rental. This includes air conditioner, internet / wifi, parking, balcony or patio, and tv.

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Kesa Cloud 9 Hotel & Resort Siargao

Resort in General Luna

Reasons to book

About this resort

Amenities

Map of General Luna

Nearby attractions

Available Rooms

Kesa Cloud 9 Hotel & Resort Siargao

Resort in General Luna

Reasons to book

About this resort

Amenities

Map of General Luna

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this resort cost compared to others in General Luna?

Is parking included with this resort?

Is there a pool at this resort?

Is Kesa Cloud 9 Hotel & Resort Siargao pet friendly?

What amenities are available at Kesa Cloud 9 Hotel & Resort Siargao?

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