West Wood Hotel
Hotel in Nairobi
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
About this hotel
Located at the edge of the Karura Forest, the stylish West Wood Hotel is a 10-minute drive away from central Nairobi. It offers a 24-hour front desk, outdoor pool and conference facilities.
Amenities
Pool
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Nairobi
Available Rooms
1 Queen • 430 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
4.0 / 5.0
The hotel was perfect for a couple of nights stay in Nairobi between adventures. The area is nice and we felt safe to walk to the local shops and restaurants.
The pool was not really accessible - we asked for it to be opened and it was and was cleaned but it is quite small and in a shaded area of the garden.
5.0 / 5.0
The food, hotel rooms and staff are all top notch. Definately value for money. I’ll be back!
Nothing,
2.5 / 5.0
The location is very good.
Pictures of the rooms are heavily edited and don’t match reality. Especially bad was the condition of the bathroom. Our rooms was facing the garden where on both nights a loud party was taking place. Fortunately ear plugs helped. The service in the restaurant is extremely slow.
3.5 / 5.0
the staff were very helpful & sweet..the food was tasty..the location is in the heart of karora forest where you get to enjoy mother nature to the fullest,& at the same time it's very close to the city center
just the furniture needs a little bit of renovation & the lighting is abit dim
3.5 / 5.0
The location and the staff were great.
The cleaning and making of the room needs more attention to details
5.0 / 5.0
Loved everything
5.0 / 5.0
Location: peaceful 🙏
Reception:welcoming
Room/Bed:very comfortable 💤
View: beautiful, beautiful
4.0 / 5.0
Large room, beautiful surroundings, restaurant was reasonably priced.
3.5 / 5.0
Great location and scenery. Delicious food. Overall, nice room and lounge and courteous staff
Bathroom was leaking.
Food seemed overpriced
Monkeys harass guests for food and staff do not prevent this
4.0 / 5.0
Food was great. The shower was fantastic
One of the rooms smelled of cigarettes.
4.5 / 5.0
The staff was excellent
The rooms and hall need updating.
Lighting in the rooms was dark cause the walls were a dark color .
Painting the rooms would help alot
5.0 / 5.0
The hotel is quite and clean near the city center
3.5 / 5.0
Everyone was friendly and the food was really good
We ordered a takeaway breakfast as our flight was really early and although we spent a while ordering it the night before it never materialised
5.0 / 5.0
West Wood Hotel is a real gem given the proximity to all Westlands facilities like malls and restaurants and bordering Karura Forest.
no complaints at all
5.0 / 5.0
The backyard garden is a beautiful site. There are monkeys everywhere, elephant bamboo and the review runs through as well. I found it very serene.
4.0 / 5.0
The location was amazing, with the Karura Forest right there, surrounded by nature and a good view of it from the room. The staff were helpful all the time. My stay was very comfortable. I only have one complaint, the Wi-Fi in the room was very poor, signal kept going off.
The Wi-Fi signal was very weak in my room
2.0 / 5.0
location and the blend with nature
frequent power outage, staff communication was extremely poor and was not good
0.5 / 5.0
N/A
DO NOT STAY HERE.
I never write reviews like this, but I strongly, strongly do not recommend this hotel. As we were departing for our flight, Diana (the food and beverage manager) locked us in the hotel compound, holding us hostage, ordering us to pay a wildly inaccurate bill ($325 more than we owed), and refusing to let us speak to Gerusha (the hotel manager). When I finally spoke with Gerusha, days later, instead of apologizing, she treated it as a negotiation to see how much extra money she could get out of us.
I then reached out to several people in their hotel group, Superior Hotels, and, it turns out nobody is in charge. Their Operations Manager, Winnie, is out of the country and the Superior Hotels group claims they have no way to reach her.
If anything goes wrong with your stay here, know that the managers are unscrupulous and that there is no recourse.
5.0 / 5.0
Amazing view from the room of the forest.
Pool is a little small.
5.0 / 5.0
View from the room.
Pool is quite small.
5.0 / 5.0
We loved our stay. The rooms are very comfortable and the staff super friendly.
4.5 / 5.0
The staff were amazing and sweet, liked that they brought me a hot water bottle when I was cold. They also constantly checked if i was okay.
The hotel can't be found on uber or google maps, that should be fixed to make it easier to get there
5.0 / 5.0
5-star value for the price of a 3-star
FAQs
How much does this hotel cost compared to others in Nairobi?
The average price for a rental in Nairobi is $93 per night. This rental is $13 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at West Wood Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at West Wood Hotel. Enjoy the water!
Is West Wood Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at West Wood Hotel?
We found 12 amenities for this rental. This includes pool, kitchen or kitchenette, internet / wifi, smoking allowed, and parking.
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