Best Western Nairobi Upper Hill

Buffet breakfast
Property building
Property building, Bird's eye view
Bed
Garden view
8.3
Excellent(260 Reviews)

Hotel in Nairobi

Reasons to book

Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Internet / Wifi, Parking and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Featuring free WiFi, an outdoor pool, a fitness centre and a garden, Best Western Nairobi Upper Hill is set in Nairobi’s Upperhill district, within a 5-minute walk of Upperhill Medical Centre.

Amenities

Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
TV
Gym or Fitness Center
Garden
Family friendly

Map of Nairobi

Available Rooms

Standard King Room

1 King • 226 ft²

Room
Sleeps 2
You'll be directed to Booking.com for availability & pricing

Standard Single Room

1 Single • 204 ft²

Sleeps 1
You'll be directed to Booking.com for availability & pricing

Standard Twin Room

2 Single • 247 ft²

Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
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Reviews

8.3
Excellent(260 Reviews)
100% verified reviews
9.0
Aug 2023
Convenient, safe and effective.
I liked the Customer service provided at check-in and check-out. The staff was very friendly, efficient and fast. They also provided express breakfast on request which made it convenient for me to have breakfast in my room before my early morning meetings.
The rooms permeate some noise from the corridors when other guests are checking in or receiving calls. However, despite this, the place is mostly quiet and calm.
9.0
Aug 2023
Excellent location, very secure, professional staff.
Excellent staff, very professional and helpful.
None
4.0
Aug 2023
Disappointing
We were a group of 10 people travelling in Kenya. I've set the breakfast with the reception to be ready in a certain time. some in the room, some to take away. We were 10 people, we wrote everything in the hotel's breakfast information sheet, everything was super detailed as they asked us. When the time came, nobody knew anything, we were extremely late to Masai Mara, 1h later. Then when the breakfast take away came, everything was all mixed up, with no names, we couldn't identify who was what..very bad experience in the first day of our trip with schedules to fulfill. very bad start, especially for me who was the tour leader.
8.0
Jul 2023
Wonderful Nairobi Hotel with Good value formerly Town Lodge
1.security security security. access points with key card on atleast three doors during night hours . There is some next level security here he he a South African definitely designed this. 2.you stay in two hotels literally with access to fairview hotel this is wonderful mix of two experiences 3.great breakfast 4.warm insulated rooms for cold nbo weather 5.strong hot shower curved n nice 6.strong wifi and work desk 7.Pauline and Peter.. what a lovely duo, offered me a late check out n kept my luggage for a bit, after checking out. These two are passionate about their work. Night staff ofcourse are more gloomy. 8.Value for money as they have specific bed accommodation that worked very well for me and offered value. 9.You can walk to cbd from here and other cafes near by Overall a very lovely place to stay, will be back. 10.Nicely carpeted corridor that added warmth 11.Lovely lobby 12.Well scented lobby washrooms
1.Thin corridor so don't come with overly sized luggage. though it will still fit. 2.Walls abit thin but ok.. minimal noise.. even I had worship music up a botch.
9.0
Jul 2023
Excellent hotel, great location
Excellent hotel, large clean rooms, great restaurants and swimming pool connected to the hotel. The location is great, short taxi rides to all attractions.
10.0
Jul 2023
It was a great place to stay. I felt very comfortable there. The best shower facility I've seen.
Breakfast was great. The restaurant area was right on the same floor as my room. The staff was great! Peter, Bridgite, and Melvine at the front desk were all extremely helpful. Boniface in the restaurant showed me how to use the MPesa system (it was my first time). Stephen, the security guard helped me with my bags. Juliet, the breakfast hostess was friendly. Hannah in housekeeping was most helpful. The staff was great.
The food from room service provided by the Fairview Hotel next door lacked a certain something . . . I believe its called "flavor". The pizza was passable, but everything else was bland. Filling, but bland.
7.0
Jun 2023
Quiet night in a charming hotel
I just needed a night in Nairobi before an early flight next day and that was perfect. In particular I loved the breakfast and connection with the Fairview hotel best door which allows to enjoy other facilities.
I was at the second floor and there is no elevator but the staff carried my luggages up and down so that was manageable.
10.0
May 2023
Excellent, as always
I love this hotel. The staff are wonderful and my stays are always super comfy. I especially love that guests can use the beautiful pool and garden next door at the Fairview.

FAQs

How much does this hotel cost compared to others in Nairobi?

The average price for a rental in Nairobi is $93 per night. This rental is $11 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Best Western Nairobi Upper Hill. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Best Western Nairobi Upper Hill pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Best Western Nairobi Upper Hill?

We found 9 amenities for this rental. This includes internet / wifi, smoking allowed, parking, laundry, and balcony or patio.

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