Crown Promenade Melbourne
Hotel in Southbank
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Free cancellationFull refund if you change your mind
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
About this hotel
Located in the centre of Melbourne, Crown Promenade Melbourne offers an infinity pool, an outdoor terrace and a fully equipped fitness center. WiFi is available.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Southbank
Available Rooms
1 King • 365 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 398 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 548 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Queen • 365 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 365 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
9.0 / 10.0
Everything was clean and presented well
Nothing
9.0 / 10.0
Convenience
None
7.0 / 10.0
The pool, the connectivity with a wider Crown establishment, the breakfast menu.
They do not have in room dine in facility anymore, and the restaurant is only open for breakfast.
10.0 / 10.0
The amazing view!!
Wow I could look out the window all day with that amazing city view.
3.0 / 10.0
Location was excellent. Facades are pretty.
Staff were slow, rude and unprofessional. No room service. Charges for water bottles.
10.0 / 10.0
Totally love staying at the prominade.will come again
10.0 / 10.0
Close to everything.
Nothing everything was perfect
1.0 / 10.0
Good location. Great breakfast.
The heating and cooling didn’t work in the room at all so the room was so hot and stuffy that we couldn’t sleep. There were no robes and slippers in the room, we had to ring to ask for them. Only a small amount of tea and coffee and milk. The pool hours have also changed to close at 7pm leaving not much time to swim in the evening.
9.0 / 10.0
Luxurious, clean and very comfortable.
Nothing
10.0 / 10.0
Great room, comfortable bed , very good location all close to restaurants, southwhaft DFO
No comment
9.0 / 10.0
Nice breakfast which plenty of choice
The pool was very crowed, no chairs for everybody
10.0 / 10.0
The checkin staff were excellent, the room was excellent with a great view of the bay.
The breakfast staff were very accommodating with dietary requirements.
Don't change a thing.
10.0 / 10.0
we love the location, food, service and amenities
6.0 / 10.0
Location
Staff were not very friendly and were not thorough.
9.0 / 10.0
Great location and they gave us rooms next door which was fabulous.
Would have loved city views but still couldn't complain.
7.0 / 10.0
Great location.
Wasn’t as clean as you would expect for a hotel of this reputation, particularly the bathroom.
9.0 / 10.0
T he e beds were very comfortable
6.0 / 10.0
Location and pool
No slippers on the room
Room had a bad view .. took kids to see city Xmas lights and was looking at construction site
No water in room for free
Crown rewards card don’t work for parking
10.0 / 10.0
location, it was comfortable and clean
didn’t find a drink vending machine or the like. I know there’s the mini bar, but overpriced
5.0 / 10.0
I liked how easy it was to access Southbank and crown facilities. Usually we like the pool and sauna but the sauna wasn’t running… without notification prior
I didnt appreciate that they didn’t fulfil my request, I understand it’s not always attainable but for the amount of money paid… the sauna wasn’t working and I wasn’t notified. The sauna is one of the reasons I’m a repeat crown customer. Valet was 70$ instead of the usual 50$ and I had 0 notification either… otherwise I would’ve just parked up somewhere. Just spent so much money for a very very average weekend. My view was a building, the room service was cold, expensive and average, the sauna wasn’t operating, valet went up 20$ without me knowing… just eh. Probably won’t return, which is a shame for me because I’m usually a 2/3 times a year stayer. But I just can’t justify it anymore, and this time has put a bad taste in my mouth….
10.0 / 10.0
Very clean and great view
N/A
9.0 / 10.0
The property was in a great location and very comfortable.
There could have been a solid soap in the room. And maybe more teas.
9.0 / 10.0
The hotel lobby was high class, clean and roomy. Pool was bigger than expected with beautiful view. Room quality was top notch - clean and comfortable and we love the couch/bench by the window, facing Crown Towers.
The little Espresso stall downstairs, next to the lifts was surprisingly bad. Their breakfast brioche had dried out bacon and stacked awkwardly. We don't expect superb but we expect at least some respect to what you're serving.
10.0 / 10.0
The atmsphere so many out exploring the clubs and pubs.families out at night watching the xmas light displays
Nil
10.0 / 10.0
Location was brilliant, especially for families.
Not sure!
10.0 / 10.0
Easy of location and facilities
Nil
10.0 / 10.0
Central to everything we wanted to experience.
Rooms clean, neat and very well maintained
Could only suggest better lighting in the bathroom or possibly a makeup mirror with lights. Otherwise nothing to make a complaint about.
10.0 / 10.0
Was a great experience
N/A
10.0 / 10.0
We bypassed the breakfast options as we are vegan and there weren’t many options without dairy/eggs. However we spent the morning at the pool and the coffees and hot chocolate’s were delicious.
I thought the bed would have been more comfortable. It was good but could have maybe used a mattress topper.
Some more vegan options for room service would be amazing.
3.0 / 10.0
It was convenient
My daughter was very ill the next morning and incompacitated in the room and when management were approached about the situation their only concern was about getting their room back, which I found very distressing.
4.0 / 10.0
It was nice but the bed was very uncomfortable and the pillows were very bad that I was so sore then next 2 day from my stay
The room and the pool
9.0 / 10.0
Extremely comfortable room with great view.
Minibar and room service options are very overpriced.
9.0 / 10.0
location
nil
3.0 / 10.0
Room was small
FAQs
How much does this hotel cost compared to others in Southbank?
The average price for a rental in Southbank is $151 per night. This rental is $0 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Crown Promenade Melbourne. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Crown Promenade Melbourne. Enjoy the water!
Is Crown Promenade Melbourne pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Crown Promenade Melbourne?
We found 13 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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