Mercure Perth On Hay
3.4
Average(2,484 Reviews)Hotel in Perth
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Newly refurbished Mercure Perth on Hay is located near the beautiful Swan River in the heart of Perth CBD.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Balcony or Patio
TV
Wheelchair accessible
Family friendly
Map of Perth
Available Rooms
Deluxe King Room with Balcony
1 King • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe King Room
1 King • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Superior King Room with Balcony
1 King • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard King Room
1 King • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe Queen Room with Balcony
1 Queen • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.4
Average(2,484 Reviews)100% verified reviews
3.4
Breakfast had no juice left in containers, coffee made with a big wait. Not much variety.
Moved rooms after first night - room unclean, noisy air-conditioning. Second room was better still not great - very tired room.
Check out unavailable by a person had to check out via the machine.
3.4
It was good place to stay I like too say some more times and let my friends and family and work mates about is place GOOD WORK
No keep it good
3.4
The location is good
Not able to connect both phone and laptop into wifi only one
3.4
Great location
Everything was good nothing negative about the property
3.4
everything was good
To check in earlier
3.4
The staff were exceptionally helpful and friendly. great attitudes, answered any question quickly and thoughtfully. the beds were comfortable, rooms are big and balconies have a great view. the location is great, easy walk to city and Woolies.
the rooms were dated and needed a very good clean. bedding and towels etc were clean, just bedroom walls and bathroom walls, aircon vents, curtains and fixtures needed a very good scrub.
3.4
Good king size bed, comfortable
The sink too low
3.4
The location
Plenty space in the room and not a seat or couch to sit on.
The bathroom grout was filthy and the shower screen at the bottom not cleaned either.
No spare blanket and it was very cold.
First hotel room we have ever stayed in without a minibar in room.
Dinner was terrible - I ordered a chicken schnitzel (which my 8 year old granddaughter would have cooked better) so dry could not eat it and as for presentation from a hotel kitchen a dried up schnitzel with a spoon of bland coleslaw falls way short of even someone with low expectations.
There was simply no atmosphere it was so quiet no music playing - just dead.
The amount charged for parking is simply another thing that made us feel that being there as a customer did not seem to mean anything to anyone - sad …
3.4
Good location with pleasant staff
Property abit tired
3.4
It was clean and well presented
Nothing
3.4
Location was close to the locations I was travelling to. Water pressure and temperature in the shower was very good.
Room was definitely not worth what was paid, very small, no cutlery, plates or microwave to use - not even scissors which I had to ask reception for to make my food, no draws or anything in near the fridge or in the bathroom. Buffet breakfast was absolutely appalling, not many options and the options that were there were not cooked very well. I was very unhappy with my stay and will not be using Mercure in the future.
3.4
The beds were comfy
Breakfast was good
Staff were friendly and helpful
3.4
For our purpose, in the vicinity of Royal Perth Hospital, excellent, approx 4-5 minutes walk away. Room and breakfast very good. Extremely happy with my stay.
3.4
front desk staff friendly and helpful. Room clean and spacious. bed very comfortable. Handy location to train station and loads of bars and restaurants
3.4
I’d rather let google know
3.4
Location was great
2 single beds to make a king no worries however when 1 of the single beds creeks and squeaks with every movement it makes not only for an uncomfortable sleep, it completely disturbed the other person. Also Key card only worked on initial entry. Took it back to reception to fix and it still wouldn't allow access. 1 person had to stay in to let the other one in if they needed to venture out for supplys. Absolutely not what I expected from Mecure or from paying $200per night. Backpackers maybe 🤔
3.4
Only thing I liked was the breakfast
Room had a bad smell, Carpet was very old, bench tops were stained, air conditioning was very weak and turned off three times in one night.
3.4
Location
Nothing
3.4
Location was great, just a short stroll to the parks, river, shops, bars and eating places. Reception staff were nice and friendly. Nice looking entrance lobby, restaurant and outdoor eating and drinking area. Free WiFi. Good sized room with natural light coming in. Big clean bed with join down middle.
Very tatty depressing room. Needed a total refurbishment not just a good clean. The view was flat roofs and backs of other depressing looking buildings. It was overpriced for the standard of accommodation. Builders and workmen were traipsing around right outside our door on 9th floor.
3.4
We had to wait half her for some bacon
3.4
Great location friendly staff
A lil expensive
3.4
The staff were very friendly and welcoming. The restaurant area looked nice and I received a complimentary drink which was a bonus. The view from the room overlooked the church in Perth city which was nice.
The hotel at face value (lobby and bar) seemed nice but beyond that it is very aged. The elevators do not require room card access so anyone can use them to access the rooms above the lobby. Our room had an odd smell that I thought might have been a fragrance used in order to disguise another unpleasant ‘sewerage’ type smell. The bathroom has exposed piping and is very ugly in general. The price for the room needs to be about AU$100 less.
3.4
Check in was seamless.
3.4
Comfortable beds. Good air conditioning in our room. Convenient location, close to bus stop and other public transport. Healthy breakfast options. Pleasant staff.
Small, basic breakfast area.
3.4
close to shops
everything is old looking. bed side lamps not working. hair dyer is vibrating and very old
3.4
The hotel is close to the city, very walkable.
1. Renovation work was going on so it was very uncomfortable during the day with the drilling sound.
2. Basic health stuffs were not available such as the thermometer, etc so make sure you have your medications or thermometer ready in case you are unwell.
3. Housekeeping was very average.
3.4
It was clean and presented well. Loved that there was a balcony to sit out and have a coffee in the morning.
The location was a bit out of the way from. Restaurants and entertainment, especially when you are two women alone.
3.4
Every thing close in the city
Parking
3.4
Location was good
My room was not clean on my second night which as asked the front office staff but they told me the housekeepers closed at 2pm
3.4
Easy to Royal Perth Hospital
3.4
The manager on duty on the day I arrive was rude.
3.4
The room service was fast and great food, staff were very friendly and helpful.
The maintenance of the room. Eg tape still on spots where it was painted, paint peeling in the room. Air-conditioning not working properly, lucky it was cool and I could leave the sliding door open.
FAQs
How much does this hotel cost compared to others in Perth?
The average price for a rental in Perth is $161 per night. This rental is $34 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Mercure Perth On Hay. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Mercure Perth On Hay pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Mercure Perth On Hay?
We found 8 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and balcony or patio.
Explore similar vacation rentals in Perth
Explore all rentals in PerthPerth travel inspiration
Read our blogGuides
Top Things to Do in Miami: From Beaches to Culture
Guides
The Best Things to Do in Orlando: Attractions, Food, and Family Fun
Guides
Things to Do in Galveston, Texas
Guides
Top Things to Do in Myrtle Beach
Guides
Ski Trip Packing List: What to Bring Skiing or Snowboarding
Trends
VacationRenter Holiday Travel Trends 2023
Featured Rentals
Architectural Vacation Rentals: Experience the Beauty of Unique Properties
Featured Rentals
Sustainable and Eco-Friendly Vacation Rentals Around the World