Oaks Sydney Castlereagh Suites
3.8
Good(4,514 Reviews)Apartment hotel in Surry Hills
1 queen bed
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment hotel
Centrally located in Haymarket in Sydney city, Oaks Sydney Castlereagh Suites is just 5 minutes' walk from Central Station and a 10-minute walk from Darling Harbour.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Dishwasher
Hot tub or spa
TV
Gym or Fitness Center
Family friendly
Map of Surry Hills
Available Rooms
1 Queen • 376 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen • 699 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Single • 1 Queen • 1065 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
1 Queen • 1 Queen • 1 Queen • 1776 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
1 Queen • 2 Single • 1065 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.8
Good(4,514 Reviews)100% verified reviews
3.8
Good location - easy to reach from Central Station and easy walk to Surry Hills pubs/nightlife !
3.8
Location. Access. Facilities. Property
N/A
3.8
Great location and very close to amenities
The noise was far worse than I could of imagined and the block out blinds didn’t fully cover the windows
3.8
Nice and spacious
Dated, facilities not open, lifts not working, noisy
3.8
There had been confusion (on our part) with a double booking. The Reception Staff were so very helpful and as it had been a long day with a postponed flight we were grateful for their assistance.
We had a dual key situation with our friends. Not having to use the keys to come and go each time would have been easier but not sure how that could be arranged. A minor irritation.
3.8
N/A
The fact that they embarrassed me and my guests by not allowing access until they paid AGAIN for a room that was booked and PAID FOR IN FULL 5 weeks earlier, as they couldn’t produce my credit card. As it happened, this was a present to my daughter in law for Mother’s Day and even though the room was booked in her name, it didn’t seem to matter.
I wonder how a business would go booking/payng for a client or worker? Would the business give them their credit card?? I think not.
Maybe you shout look at your processes to save other customers from embarrassment and upset.
Not a happy customer (and as I didn’t go, can’t comment on the property itself)
3.8
Clean rooms and friendly staff
Pool and spa area needs renovation and the Spa button did not give ample time in the spa only 2 minutes in spa when all other properties I have stayed at was minimum of 10 mins
3.8
Was close to capital theatre
Very run down a lot of water damage in kitchen and bathroom cupboards bubbled and buckled. TV in main bedroom on the wall was hanging cords dangerous
3.8
comfortable beds, staff friendly and helpful, location so handy
Lift was a bit slow. Also, had a problem with shower. Water very hot, couldn't get past it to turn it off. flooded bathroom, Carpet soaked. However, staff brought in two big air blowers, so carpet was dry by evening.
All staff very helpful.
3.8
La literie est très confortable.
On est très bien placé.
Le personnel à l'accueil est agréable.
Nous avons pu profiter du SPA facilement.
Il manquait 1 ou 2 accessoires de cuisine (égouttoir, couverts au plus juste).
Beaucoup d'attente pour l’ascenseur.
Le bruit du train le matin peut déranger.
3.8
La propreté et l'équipement
3.8
Easy to check in good location
Nothing the property was good
3.8
Good location and good value
3.8
The room was very clean, had all the amenities, just a little distant from public transport, nothing significant
Could have been a little closer to public transport
3.8
Location was great
Dated, noisey …felt a little like student accomodation
3.8
Clean, comfortable and quiet. Central to city.
AC control difficult to raise temoerature.
TV/Fox sport dufficult to work but did not use very much as I spent time in my daughters suit 1 floor above me.
3.8
Helpful and fr.
Nithing
3.8
location
once we arrived the reception staff were rude and messaging on their phone , ignorant that we were even their . Everytime we left or returned and walked past reception not one smile or hello . House keeper entered our room without knocking while we were there . location was good just poorly ran , swimming pool and spa were putrid , paint peeling off walls and a huge 1m x1m hole in the wall near the spa , not very clean at all
3.8
reasonable service, express check out
no amenities, cockroach outside my room...
3.8
The staff friendliness.
3.8
It was a really spacious suite, in a convenient central location, great for accessing the sites of Sydney. A few of the hotel facilities were not working/below par. 1) the swimming pool was so cold it couldn’t be used comfortably. In fact we never saw anyone in it for that reason 2) the jet pool water jets didn’t work
3) the games room was empty and locked up. It shouldn’t therefore be advertised as a facility
In the room facilities were ok but there was no dishcloth provided, only a Brillo pad
Our dishwasher didn’t work despite maintenance checking it. It works turn on and then stop 10 minutes later
The fridge was too cold and so our fresh produce such as cucumber and capsicum froze. We then turned it up after first day but this was disappointing as an expensive waste.
When we checked out the receptionist claimed we had been given 3 keys (we had been given 2) and told us we would be charged if they couldn’t find it. This was a sour ending to our trip and better care needs to be taken at checkin for both parties to sign how many keys are provided to avoid such accusations.
Despite the issues stated the hotel itself is a great location and good space. Great cleaners.
Swimming pool to be warmer and jet pool to be working properly
A working dishwasher
Provision of a washing up sponge/cloth
3.8
Proximity to Station as we booked for airport departure. Comfortable bed with extra blankets
Shower temperature was fluctuating
3.8
Gr8 service. Love the location
3.8
Convenient to food and Hyde Park
Room was very tired to say the least, with broken taps, doors that wouldn't close or didn't open easily,cracks in tiles and v small bathroom with pokey kitchenette. Also very noisy- not soundproof.
3.8
Great location near a good variety of cafes, restaurants and shops. The unit was spacious and ideal for 3-4 adults. It was great to be able to wash our clothes, with everything in good working order. The staff were very friendly and helpful.
Our unit felt a little dated with bathroom showing signs of water retention in cabinets. There were some long (ceiling to floor) cracks in the entrance way walls which had us speculating but nothing that got in the way of us enjoying the unit.
3.8
A spacious, quiet, well-appointed unit in a good location with friendly staff.
Some things didn't work or didn't function properly, such as the ventilation in the bathroom, the oven and the TV.
3.8
Location, friendly staff,,
noisy location
3.8
Location was great and central, so central the train that ran all night was right beside the window, unfortunately right where the train needed to start braking ..2e were upgraded to a 3 bedroom but ended up sleeping in the two rooms furthest from the train.
Room was large and clean.
Easy walking distance to museum station or the light rail is even closer.
The parking isn't signposted at all. I messaged the property twice about the parking and only got one message back that it was confirmed. No level or area/bay number etc.
Daughter went to counter and asked where the entry to parking was while idrove around the block (again) came and pressed the button to let us in, jumped in and we drove in vain looking for marked spots. Very long (slightly traumatic lost teen) story later, you MUST get the Bay number as the parks are for residents and are caged. There is also one set of lifts to the Regis and one to the Oaks. Helps to know before hand as it's not marked on the lift...
Also pull room door shut, otherwise can sit ajar without you noticing.
3.8
close
little old smelly
3.8
We liked the location. Walking distance from Central train station and Haymarket light rail station. We didn't realised but it is at Thai town where there were heaps of Thai eateries. It was also very near to Capitol theatre.
It was next to the train line so it was quite noisy especially at night. It maybe due to the fact we were on the lower floor of the building (hint- request for higher floor?). TV had limited channels despite having Foxtel.
3.8
Clean, comfortable bed, welcoming staff that accommodated our hotel change efficiency and quickly
We had intended to book a hotel closer to centre than this one.
FAQs
How much does this apartment hotel cost compared to others in Surry Hills?
The average price for a rental in Surry Hills is $131 per night. This rental is $0 less expensive than the average.
Is parking included with this apartment hotel?
Yes, parking is listed as an amenity at Oaks Sydney Castlereagh Suites. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment hotel?
Yes, a swimming pool is available for use at Oaks Sydney Castlereagh Suites. Enjoy the water!
Is Oaks Sydney Castlereagh Suites pet friendly?
Unfortunately, this apartment hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Oaks Sydney Castlereagh Suites?
We found 12 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
Explore similar vacation rentals in Surry Hills
Explore all rentals in Surry HillsSurry Hills travel inspiration
Read our blogGuides
Top Things to Do in Miami: From Beaches to Culture
Guides
The Best Things to Do in Orlando: Attractions, Food, and Family Fun
Guides
Things to Do in Galveston, Texas
Guides
Top Things to Do in Myrtle Beach
Guides
Ski Trip Packing List: What to Bring Skiing or Snowboarding
Trends
VacationRenter Holiday Travel Trends 2023
Featured Rentals
Architectural Vacation Rentals: Experience the Beauty of Unique Properties
Featured Rentals
Sustainable and Eco-Friendly Vacation Rentals Around the World