Renion Park Hotel
4.4
Excellent(4,665 Reviews)Hotel in Almaty
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Located in Almaty, 500 metres from Ascension Cathedral, Renion Park Hotel provides accommodation with a fitness centre, free private parking, a shared lounge and a restaurant.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Almaty
Available Rooms
1 Single • 161 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Sofa • 301 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
1 Queen • 538 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
1 Queen • 1 Sofa • 968 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
1 Double • 193 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.4
Excellent(4,665 Reviews)
100% verified reviews4.4
The location is amazing. The staff are friendly and helpful.
We have arrived at 4am, which I have informed the hotel several times that I will be arriving at this time. We have two kids and two elderly people. Once we got to the reception for check in the lady at the desk is so rude with a grumpy face. She sent us to our rooms then called after 30 minutes saying that we need to change our rooms. The new rooms were exactly the same! When I asked her for the purpose; she said I gave you better rooms, however they were the exact the same. Then she said it’s my mistake. She did the same with two other families who checked in after us.
Arriving after a long flight late with family this is not excepted.
4.4
The hotel has an excellent location near Green Bazaar anbd Arasan spa and the rooms are spacious. The staff are mostly helpful (all the receptionists were good).
The lady working in the pool/spa was rude and told us it wasn’t open when it was. My husband got sick after eating breakfast. He ate nothing else, so we think it was the breakfast that made him ill. Be aware it can take a long time to get a taxi to the airport, so leave lots of time.
4.4
Понравилось, в общем, все. Чисто, опрятно, все работает. Хорошие завтраки. Приветливый персонал. Отличное местоположение. Сауна, бассейн - тоже ОК.
4.4
Room size is good. Room was clean. Service is good.
There were lot of Indian guests at the hotel. However, there was no Indian food in the buffet breakfast.
4.4
الموقع جيد..نظافة الغرف جيد..خدمات الفندق جيده..موظفي الفندق متعاونين..
حجم الغرفه صغيره نسبيا...لا يوجد شطافه بالحمام
4.4
I loved how the staff was so friendly and hospitable. I would like to specially mention Bekzat and Kairat as they both were exceptionally helpful in helping us find what we needed during the day. The beds were comfy and breakfast had variety spreads everyday. I would definitely recommend Renion Park to my friends and family.
4.4
Очень вежливый персонал, вкусный и разнообразный шведский стол! Еда всегда есть в наличии, независимо от того во сколько пришел. Удобное месторасположение, хорошая транспортная развязка, пешая доступность к парку Горького, Арбату и парку Вознесенского. Номера чистые, постель белоснежная, уборка ежедневно. У нас был, кстати, приятный презентик! Нам дали номер в отеле выше по уровню!🌺
Замечаний нет
4.4
The staff was great. The hotel not so much. Staff really catered to me to the best of their abilities. Breakfast was always good and key highlight. Location is best in town. Everything is near by and its right where all the action is. 5th Floor is the best floor, quiet.
The hotel itself. First was on the third floor and I can hear what seemed like the handyman and his family or some employee and his family either arguing or speaking very loudly with kids going up and down the hall. Do not stay on the third floor. The advertise AC but have no AC in mid-march. I am never cold, I need AC even in the winter. I am covered and protected by muscle and visceral fat so im always hot. Which leads me to the gym, basically only the free weights are the option all
Other machines dont work and need fixing. Then the thin, thin curtains. I am a light sleeper i need dark curtains. If you sleep late be prepared for the light early on bring your sleep mask.
4.4
Great staff especially Mr. Kairat . Very helpful
4.4
Staff are accomodating. Even orderly were trying their best to help despite the language barrier
No biggie maybe but just its room weren’t sound proof.
4.4
What I like about thé property is very convenient for everything
It’s very hard to communicate to every one unless you use google translate or call the Recieption so they cẳn translate it for you ,
4.4
Хороший отель, останавливаюсь , вернее останавливался постоянно и бронировал своим партнёрам , заселили , все хорошо, девушка была на ресепшн , имя к сожалению не помню, было 12 ночи, устал с дороги , без очков не разглядел бейджик , номер к сожалению был на стену какого-то здания, хотя сказали , что на парк , но не критично ! Сам номер отличный , чайник, чай, водичка ,.
К сожалению произошел неприятный инцидент , в душе не оказалось одной дверки в душевой кабинке, вода не сходила, канализация забита!!! вся вода на кафель ванной комнаты, что не совсем комфортно , чтобы не свернуть себе шею на мокром кафельном полу Разложил два полотенца для ног на пол, тем самым обезопасив свой выход из душевой кабинки без двери, но полотенца тоже оказались с сюрпризом , рыжие полосы , при чем одинаковые , от сушки на ржавой трубе!!! Вопрос к руководству отеля!!! Почему заселяют в такой номер ???!!! На Безопасность гостей чихать хотели!!! И все бы можно было проглотить , ну бывает, ну не проверяют номера перед заездом гостя, хотя обязаны это делать !!!!но при выезде из отеля мне попытались предъявить за якобы мной загрязнённые полотенца!!! Хотя положили грязные, что в принципе не допустимо!!!! Вызвали старшего менеджера, сразу подтянулась вся охрана отеля, ну конечно, злодей же , не захотел на мокром полу шею свернуть!!!! Как до полиции дело не дошло!!! В принципе я объяснил ситуацию, что такие грязные полотенца мне положили изначально , со следами от сушки на ржавой трубе !!! Я много езжу по миру, много живу в отелях, бывали проблемы и с кондиционерами, сантехникой, запахами всякими, но все решалось цивилизованно , заменялись такие полотенца , чинились капающие краны, меняли номер с запахами , всякое бывало, но такого, ни в одной стране !!! Ни в одной!!! Даже номера в Европе не проверяют при выезде!!!все на доверии !!! Да, возможно в этом отеле были случаи пропажи полотенец, халатов, телевизоров, мини холодильников , лампочек , что проверка номера при выезде-к сожалению необходимость , ладно бы мини бар был, а то бумажка с перечнем минибара лежит, а холодильник пустой, либо не нужно ложить перечень минибара, либо заполнять его согласно приложенного перечня!!!! в следующий раз при заезде буду делать фото всего в номере, чтобы не предъявили что выпил все в минибаре, снял телевизор, вынес ковролин и тд.
4.4
Шикарный завтрак с большим выбором, просторный удобный номер, прекрасный хаммам и сауна. В номере есть все: халаты, тапочки, фен, мелкие принадлежности в ванной
Под консолью при заезде лежала пробка от вина. Там же она лежала и на конец недельного проживания. Поэтому про уборку пола есть большие сомнения. Но ванну убирали нормально, перестилали кровать, меняли полотенца, так что это не критично.
4.4
Property is very well maintained and very good location
4.4
Location was great and rooms were clean and staff was very helpful
Everything was fine
4.4
Очень хорошая локация. Чисто. Неплохие завтраки. Клиентоориентированный персонал.
В номере моего класса не хватало журнального столика.
4.4
موقع ممتاز قريب من شارع اربات وخلفك البازار ومصنع الشوكولاته وجدامك حديقة الشهداء و عربات الخيول وتحت مطاعم حلوة
النظافه النظافة النظافه
ديكور الفندق يعتبر قديم و مستهلك نوعا ما
4.4
Very nice hotel in a great location. The breakfasts were good and varied. The spa and swimming pool worked and were clean and nice. Rooms were made up daily. Hotel staff was very friendly. We booked four separate rooms for a family gathering, and all family members liked the hotel. Recommend this place.
-
4.4
Отличное расположение, приветливый персонал, вкусные и разнообразные завтраки
В номере не пылесосили пол при уборке, либо только по середине номера проходились. Ребенок раздавил кусочек печеньки около кровати, сами убрали, но без пылесоса не особо выходило. За 3 дня так никто его и не убрал.
Бассейн был прохладный для ребенка, для взрослого нормально
4.4
All in all we really liked the centralised location of the hotel, the comfortable rooms, repetitive but delicious breakfast, the restaurant, the Bar service, the basement Swimming pool and Hammam + Sauna. Special mention to the restaurant staff, the lady chef who made lovely eggs and the ever helpful Sultan. As we had made last minute bookings, we only had the option to take a Superior Twin Room and Standard Twin room for our family of 5. The Superior Twin was spacious and the bed was comfortable as well. Additional pillows need to be requested for extra comfort. The view was not good probably due to late booking. The Standard Twin room is comparatively smaller but adequate for 2 persons and had a view to the hotel parking. The hotel maintains high quality cleanliness, and has friendly reception staff, security and housekeeping personnel. The Wifi was also pretty good.
Everything was good and exceeded our expectation in spite of the late booking. One night when we were fast asleep, we had a call from the reception asking us to reduce the noise level in our room!! It was a bit upsetting as they should have checked which room is making noise before randomly calling and disturbing the sleeping guests. It would have been good if the rooms had better view than the one we had of the neighbouring building garage. 2 pillows on each bed would have been ideal, to avoid having to request for additional ones. The shower hot and cold water adjustment is a little tricky but certainly manageable. All in all, it was still a very good stay.
4.4
Breakfast was amazing
Rooms were quite hot
4.4
The location is good
The size of the room, the breakfast was good.
The Wifi was fast
The staff were kind.
In general the hotel was good
The value is little bit over rated.
4.4
Our experience at Renion Plaza in Almaty, Kazakhstan, was truly delightful. Nestled in a prime location, surrounded by vibrant 24-hour restaurants and coffee shops, the hotel offered a charming atmosphere for our stay. What truly set this establishment apart was the exceptional politeness and English proficiency of the reception staff.
A heartfelt thank you goes to Kairat, the hotel representative, whose invaluable assistance made our stay seamless. Kairat efficiently arranged taxis and guided us through unforgettable trips around Almaty, adding a personalized touch to our experience.
Renion Plaza boasts not only a strategic location but also a range of amenities that enhanced our stay. The on-site restaurant, serving delectable dishes until late at night, provided a convenient dining option. The 24-hour open bar added a lively touch to our evenings. Additionally, the basement swimming pool offered a relaxing retreat after exploring the city.
For those considering a stay at Renion Plaza, a helpful tip is to request upper floors facing the garden view for an even more enjoyable experience. The proximity to both Arbaaz Street and the green Bazaar makes Renion Plaza a convenient choice for anyone seeking a wonderful Almaty experience. We wholeheartedly recommend this hotel for its excellent service, central location, and overall pleasant ambiance.
View from Lower floors
4.4
It’s tasty and delicious our breakfast. The staff give us extra help for the plug.
Toilet doesn’t have videt.
4.4
good location
basic breakfast
4.4
Очень чисто, весь персонал приветлив, участлив, помогают во всех вопросах! Спасибо!
Нет балконов😊
4.4
breakfast is awesome
no fridge in our room
4.4
New property, maintained well. Super clean bathroom. Drinking water available in plenty. Good Location. Arabat street , Ascension Church, Green Bazar at walking distance
Breakfast has good variety. But few items were cold.
4.4
Very clean rooms, nice bathrooms and amazing staff. Everyone was very friendly and helpful whenever we had questions. The breakfast was also amazing. We normally went out for dinner and just on the last night we ate dinner in the hotel restaurant. I very much recommend it. It’s delicious and comes at a good pricing. Personally I did not use the wellness area but my partner spoke well of it.
Our cards sometimes stopped working and we had to activate them again. Easily solved though at the reception. The hair dryer functioned a bit weird and grew very hot but maybe that was just natural for that model.
4.4
البناية قديمة ولكن توجد بها تحديثات
السعر لا يستحق
4.4
لا
النظافة و عدم وجود عازل و مستوى الآمان
4.4
Локация, чистота
Очень пахло канализацией
4.4
Великолепный отель в центре старой Алматы - откуда рукой подать до парка 28 панфиловцев (зелёный оазис тишины в центре мегаполиса) и до Алматинского Арбата.
Отель с предлагаемыми услугами полностью соответствует, где цена равна качеству. А вот приветливость и доброжелательностью персонала бесценна! Обязательно в следующий раз вернёмся в Renion Park Hotel
4.4
The hotel was in a good location and within walking distance of various restaurants and bars and other facilities. The hotel was very clean and my room was great.
Nothing that I can think of.
4.4
Fantastic location for city sightseeing. Breakfast is very good, so is the selection of drinks at the bar which can also be enjoyed on outdoor seating.
Rooms are very quiet and have aircon.
Has an Indoor pool, sauna, steam room and gym.
Pool could be cleaner and bar should offer a call service to the pool.
4.4
I stayed 3 nights at the end of a longer trip - very comfortable hotel to relax and recharge. Friendly staff, nice rooms, good bathroom, large breakfast with many options, and overall good value. I've already recommended to friends.
Used the sauna one evening around 7:30-8pm and several loud young children splashing in pool - probably better to come after 9pm when they're asleep
4.4
Internet speed was good enough for surfing, but not for streaming 1080p videos. I didn’t have a stable conference calls
4.4
Location
Size of the room, much better than we expected
Bathroom was big
Food, especially the egg plant salad which was amazing
Service may have been poor sometimes, but it was mostly good
FAQs
How much does this hotel cost compared to others in Almaty?
The average price for a rental in Almaty is $54 per night. This rental is $11 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Renion Park Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Renion Park Hotel. Enjoy the water!
Is Renion Park Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Renion Park Hotel?
We found 13 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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