The Ritz-Carlton, Almaty
Hotel in Almaty
5-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
High-end valuePrice for this property is higher than average in the area
About this hotel
This luxury 5-star hotel is located on the foot of Alatau Mountains in Almaty and features a spa centre, an indoor pool and a fitness centre. Free Wi-Fi is provided at The Ritz-Carlton, Almaty.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Almaty
Available Rooms
Club Level, Guest room, One King, Mountain View
1 King • 430 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Grand Suite
1 King • 1237 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Deluxe Room, Guest Room, One King, City View
1 King • 430 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Executive Suite
1 Queen • 861 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Elite Corner room
1 King • 484 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
3.5 / 5.0
Расположение и наличие подземной парковки
Не работал кондиционер и ремонт уже староват
5.0 / 5.0
Превосходное отношение персонала к гостю. Люди работающие там, невероятно учтивы, тактичны и чуткие. Чистота и комфорт, прекрасный вид на весь город - не оставляет равнодушным.
4.5 / 5.0
The staff were very nice. The cleaning lady Gul'zhan was very attentive, reacted quickly to my requests and overall took a good care of my needs, so thanks to her.
it is overpriced for Kazakhstan.
5.0 / 5.0
The hotel is very good, with excellent facilities, although I didn't get the opportunity to try the pool.
The staff are very friendly and professional and extremely helpful in all areas.
The rooms are kept in very good condition and serviced regularly. The rooms are equipped with all varieties of supplies and disposables in case you forget anything. I loved the spacious walk-in shower.
In-room dining is very good, the food is high quality, and room service support easy to use and courteous. Good selection of food types and a good wine list.
The hotel is well located and provides transport facilities, at a small cost.
The concierge is exactly what you would expect and you can ask almost anything, booking external restaurants, shopping and local information.
There are plenty of comfortable meeting spaces and most areas have incredible views of the city and/or mountains.
Next to the hotel, just a few minutes walk, is a shopping centre, the Essentai Mall, a high end collection of quality stores with a very good supermarket in the basement.
I can highly recommend a stay here for business or pleasure, and will definitely visit again when I am next in Almaty.
4.5 / 5.0
Breakfast is fantastic. Staff were very welcoming and went out of their way to make us feel at home. Views from the hotel are lovely.
Dinner food was not particularly inspiring. Location is difficult to reach on weekdays.
4.0 / 5.0
good location
friendly staff
3.0 / 5.0
Hotel not value for money
4.5 / 5.0
Breakfast was exceptional. A little pricey.
In a crowded part of the city
5.0 / 5.0
the manager Lia was amazing, She made my stay very pleasant
5.0 / 5.0
Staff could not do enougth for you
2.5 / 5.0
I have booked a room for two and have written weeks upfront about importance of our special day - special event, but unfortunately, there were only 1 dental kit, no sugar and very budget tea in the room.
3.5 / 5.0
This is the worst Ritz Carlton experience I have ever lived in all over the world.
The group should cultivate the quality and working ability of hotel personnel, especially the sanitation and cleaning personnel. They don't look professional. The breakfast is the worst, I think it should be a three-star hotel standard. Really disappointed. The staff in the restaurant were very inattentive. We waited almost half an hour for the milk, the teacups delivered were also damaged, and the black tea also took a long time to be served. This is not what a 5 star hotel should be.
4.5 / 5.0
its location and good food
English of the staff was not very good
5.0 / 5.0
super, a really good service, food and room. the best
5.0 / 5.0
very clean. nice and clean sauna
FAQs
How much does this hotel cost compared to others in Almaty?
The average price for a rental in Almaty is $55 per night. This rental is $6 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Ritz-Carlton, Almaty. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Ritz-Carlton, Almaty. Enjoy the water!
Is The Ritz-Carlton, Almaty pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Ritz-Carlton, Almaty?
We found 14 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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