Hotel Uyut Almaty
4.3
Excellent(2,024 Reviews)Hotel in Almaty
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Featuring a sauna and free Wi-Fi, this hotel is located in Almaty city, 8 minutes’ drive from the central Republic Square. It offers air-conditioned rooms with a flat-screen TV. Zhibek Zholy Metro Station is a 5-minute walk from the property.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Almaty
Available Rooms
1 King • 495 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King or 2 Single • 193 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 376 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 559 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King or 2 Single • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.3
Excellent(2,024 Reviews)100% verified reviews
4.3
завтрак, персонал ,номер
все соответствует ожиданиям
4.3
Ну кроме местоположения трудно найти плюсы в данном отеле. Больше не поедем сюда.
Заканчивайте ерунду с проверками номеров при выезде. Это совковый колхоз - так не делают в нормальных более менее отелях. Стоять ждать пока ваши уборщицы посмотрят непонятно что в старом вонючем номере - это как минимум странно. Ну и про сам отель - старый, нуждается в капитальной реновации. Кондиционер над кроватью не вешают!!! Это азы. Как ночью спать когда он дует на тебя? Лейка в душе под замену. Вообще конечно цена-качество никакое. Раньше останавливались то ли не замечали, то ли номер был лучше. Не рекомендую категорически!
4.3
I’m not the first one to write this- but I didn’t think it’d happen to me. They charge your card a few days after you leave! It’s a complete scam! $50 USD a week after I left. I have yet to get a response from them about this charge!
Where do I start? Cannot believe this is rated a 4 star hotel!
1.The man at the reception desk was extremely rude when we had questions about check out and getting around. He said he doesn’t know any tours in the area?How do they not even have a pamphlet…? He dismissed and even lied to our faces about what we were questioning about. Didn’t want to help or care to. Really poor customer service overall with all of the staff.
2.When we first arrived to our room, our towels were dirty with makeup from a previous guest and there were large silver bugs in our room. they said they’d bring another towel but never came. Called again, and no one showed up for another hour! We finally went downstairs to show the dirty towels. The water from the bathroom faucet is BROWN! we had to brush our teeth with bottled water. There is no hot water during the day somehow either?? The kettle in the room was filled with rust and mold when I went to make tea, that is a health hazard! This is a “4 star hotel”??
3.And the breakfast was not fresh, I’m sure it was leftover from the previous days.
4.On top of this, we booked a time at the jacuzzi and when we went to the spa, the jacuzzi was freezing cold and turned off, they said “there’s nothing we can do” but didn’t care to inform us beforehand. We had to pay if we wanted an extra towel- which was dirty in the first place!
I’ve stayed in much much cheaper hotels and hostels that had better customer service and cleanliness. I still cannot believe this unexplained charge on my card and NO RESPONSE from them. Not worth the money at all, if they’re going to price it like a 4 star hotel, they need to change everything about how this place is managed, cleaned and serviced.
4.3
The location is perfect and very convenient.
The breakfast was not complete. The coffee machine was not working. The staff is a bit rude and too straight forward.
4.3
It's cozy, definitely. Fresh plants at the edge of the hallway by the window. There's a cushion top on the entire mattress that made it supportively firm with this comfy softness at the same time. The trees outside are lovely. The staff are all respectful and warmhearted. Water pressure is great, however the temperature often fluctuates at will. Not too bad, honestly, just a minor inconvenience when I'm trying to get cold but it's still hot/warm. I would love this during winter. On the 6th floor where I was, there's an old menu so I had to ask the restaurant worker which items were available. But once the food arrived [only 20 minutes] it was truly delicious. The gym was excellent. The treadmill uses a voltage transformer and both it and the transformer were unplugged, I'm assuming to be environmentally friendly which I respect. Only some employees spoke English, but thankfully that just motivates me to study harder so I can communicate next time I visit this part of the world.
A few minor inconveniences, but overall nothing major in my opinion.
4.3
the room was so dusty and not cleaned well the shower was leaking from everywhere even the dryer was not properly working
the staff were very unprofessional and rude they were checking the mini bar while we were in the room although my husband was telling the woman to wait because we are still packing
4.3
issued invoice before check out for destroying towels and bed cloth to my visitors. forced to pay
4.3
The hotel was at a pleasing location with supercomfort and all required day to day things available in room. Mini bar was fabulous.
Small but good gymnasium.
Good value for money
4.3
Location was convenient for some sites of interest.
If you enjoy loud hip hop “music” blasting at you during breakfast, staff that waits until serving trays are empty before beginning a re-fill, a mediocre breakfast menu, rooms that have no temperature control, (very hot unless the balcony door is open), daily rations of toilet paper and water, then this is the hotel for you. Otherwise chose another with better value for the $$.
4.3
Really the perfect hotel - totally first class. A big thanks especially to the young guy on the front desk, super helpful and super professional - a highly recommended hotel
4.3
The location is perfect in the centre of the city and easy to get to most places. The room was a good size and comfortable with an amazing view of the mountains. The breakfast had lots of choice.
The decor is a little old but cosy. The breakfast was a little cold even at 8am. These were not major issues though.
4.3
Some of the receptionists are helpful, the breakfast was great with a wide variety of choices, the room was clean and comfortable, it's near many shops.
Tables for breakfast were often busy, some of the receptionists don't understand English, the room wasn't very spacious and the toilet is a bit small.
4.3
Location is good. Breakfast was good. Coffee was tasty.
Staff was very busy but they gave their best! Rooms are nice. There is a balcony. Location itself is quite. Nice restaurants and shops are close.
Room was not so clean. Dirt on the carpet, dirty shower. Under toilet was lots of dirt - so I asked the receptionist if its possible to clean it one more time. Obviously the cleaners had been to the room again ( while I was out) but they were not able to clean the mess UNDER the toiletseat. I asked the reception a second time to send somebody to clean- and same happened again (somebody was in the room while I was out- but nothing happened to the dirt). I gave up….
Also it was very loud because of the almost broken aircon from the room next to me. The condensator was next to my window. It was a very loud unnormal sound. Turning on and off. It was hard to relax and to sleep. Dear management: please repair the aircon next to room 513.
4.3
location was good. Near many restaurants.
we didn’t like breakfast. Bread was not fresh and same food every day.
4.3
Stayed for one night with a family of 4. Staff was very friendly and helpful.
Room was quite spacious, they even had one extra bed for children.
Facilities were clean.
Transport to airport was 4500 tenge which is very affordable.
Breakfast was very nice too.
Would definitely recommend.
Can't seem to find anything negative.
FAQs
How much does this hotel cost compared to others in Almaty?
The average price for a rental in Almaty is $54 per night. This rental is $8 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Uyut Almaty. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Uyut Almaty. Enjoy the water!
Is Hotel Uyut Almaty pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Uyut Almaty?
We found 13 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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