DoubleTree by Hilton Almaty
4.2
Excellent(901 Reviews)Hotel in Almaty
5-Star Hotel
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
Featuring a terrace, DoubleTree by Hilton Almaty is located in Almaty city-centre. Among the facilities of this property are a restaurant, a 24-hour front desk and room service, along with free WiFi.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Almaty
Available Rooms
King Room
1 King • 344 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe King Room
1 King • 419 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
King Room - Mobility Access
1 King • 344 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Family Room
1 King • 376 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
One-Bedroom King Suite
1 King • 602 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.2
Excellent(901 Reviews)100% verified reviews
4.2
Location, cleanliness & King rooms.
Staff, Communication, Suite layout, facility management,
4.2
.
At checkout my mobile battery was flat and I could not retrieve my membership number to credit my stay. Later when I sent my details of confirmation, invoice for stay I was told it was rejected because I needed to do before checking out. I was not aware of this and now have lost the credit to my membership which I consider worthless given the response from Doubletree By Hilton.
4.2
Rooms were equipped with every requirement like shoe polish and full toiletries, iron and table. Everyday cleaning and changing bed covers
Generally good. Rooms and toilets are clean but not exceptional as one would expect from a 5 star rated famous chain of hotels
4.2
Раньше нравился spa, не сейчас перестали убирали помещения
Не понравилась грязь
Прожили в гостинице 11 дней, за это время полы в ванной не мылись ни разу.
В спа были дохлые насекомые.
Полотенца в спа были только маленькие, дырявые, старые, в пятнах и дырках.
В спорт зале все дни нашего проживания на беговой дорожке лежала конфетка, которую так ни кто и не убрал.
В спа персонал все время открывает уличную дверь в тех помещение и зимой сильно дует в бассейн.
Останавливаемся а данной гостинице не в первый раз, с уборкой стало совсем плохо.
4.2
Отличный room service, прекрасное обслуживание. Отличный Спа
Одинаковое меню на всех точках питания, в баре, в ресторане на крыше и в room service. Хотелось бы разнообразия.
4.2
El Spa de muy alto nivel y el horario hasta las 10 de la noche.
La pieza no tenía frigobar.
El Business Center tenía costo por usarlo.
No me hicieron la pieza un día.
Los amenities de mala calidad.
4.2
Из плюсов: бронировали два номера, друзья не смогли прилететь и отель пошли навстречу и не стали снимать штраф за отмену бронирования, хотя имело полное право на это. Попросил переходник для зарядки, нашли и помогли. На этом плюсы и закончились к сожалению.
Из минусов, не понравилось расположение, отель находится прям в центре жилых домов, до дороги пешком 5-10 минут ходьбы. Как по мне отель не тянет на 5 звезд именно сервисом. До двери отеля на машине не зайти, никто не встречает, с чемоданами не помогают, кровать удобная а вот подушки жесткие, нам было неудобно спать в них. В барах людей нет совсем, это скорее всего из за цены, дорого всё. По цене качеству отель как по мне дорогой. Если и полетим ещё в Алмату то возвращаться в этот отель не буду.
4.2
- Spacious rooms with huge ceilings
- Clean
- Gym with lots of equip.
- Extra amenities (e.g. room service) seem a bit overpriced on a relative basis
- Wi-fi prompted to re-login every now and then
4.2
Perfect location and clean rooms
At the restaurant there was waiter name Eldar, he took my girl phone without permission. We were searching phone in all the hotel later another waitress found our phone.
4.2
Nice staff comfortable, good location
4.2
Cleanness, Silence, very polite staff, expect security.
Very small parking, I couldn't to park my car in hotel area. Security guy offered to park my car outside the hotel area.
Dirty windows outside.
Complicated plan in the SPA.
4.2
The employees are very gentle and friendly. The room was clean and fresh.
I had better expectations about the room's condition. Nothing critical, though the ceiling and walls were painted roughly.
As guests, we had free access to the spa centre but no one explained it to us. I would spend more time in sauna and pool if I knew :(
4.2
Good hotel, all correct, but weak wifi, very hot in the room at night (Air Conditioner did not make it colder...)
The rest was all good!
4.2
location, reception was very friendly
bed lines and towels wasnt perfect fresh
4.2
great service amazing breakfast and good facilities
little things like the balcony curtain was broken and the cover of the toilet wasn’t screwed in
4.2
Breakfast was nice. Rooms were good and quite.
4.2
Very incompetent staff. TAXI from airport needs a lot of improvement. In general, the impression is not good.
4.2
Very comfortable design of the room, nothing of extra stuff that annoys you! Wonderful cuisine in the restaurant on the 11th floor!
4.2
Facilities and kindness of staff
Food. Too elaborated and heavy. Plus not enough attention to allergic guests.
FAQs
How much does this hotel cost compared to others in Almaty?
The average price for a rental in Almaty is $54 per night. This rental is $8 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at DoubleTree by Hilton Almaty. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at DoubleTree by Hilton Almaty. Enjoy the water!
Is DoubleTree by Hilton Almaty pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at DoubleTree by Hilton Almaty?
We found 11 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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