Hotel Neu Schloss Otaru

4.1

Excellent(292 Reviews)

Hotel in Hokkaido Prefecture

3-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Situated within the premises of Niseko-Shakotan-Otaru Kaigan Quasi-National Park, Hotel Neu Schloss Otaru offers rooms with views of the ocean and a private open-air bath. A free shuttle runs between JR Otaru station and the hotel.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Wheelchair accessible

Beachfront or waterfront

Family friendly

Map of Hokkaido Prefecture

Nearby attractions

Daisetsuzan Gensui Park

142.8 mi

ベア・マウンテン

146.1 mi

Available Rooms

1 King • 279 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 409 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Single • 344 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Futon • 409 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

1 King • 409 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

$$$$

Hotel Neu Schloss Otaru

$$$$

4.1

Excellent(292 Reviews)

Hotel in Hokkaido Prefecture

3-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Wheelchair accessible

Beachfront or waterfront

Family friendly

Map of Hokkaido Prefecture

Nearby attractions

Daisetsuzan Gensui Park

142.8 mi

ベア・マウンテン

146.1 mi

Available Rooms

1 King • 279 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 409 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Single • 344 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Futon • 409 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

1 King • 409 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Reviews

4.1

Excellent(292 Reviews)

100% verified reviews

4.1

May 2024

Happy and enjoy

Nice scenery and room with private onsen

4.1

Oct 2023

高い

たかい 10まん

4.1

May 2023

Excellent view and peaceful surroundings away from the city centre.

It was located at the top of a hill with a great view of the sea and cliffs. The hot water bath was nice and warm although it is not onsen water.

Furnishings were a bit dated and dusty. Bed had a mattress protector that was quite lumpy. It was quite a distance to drive from town to the hotel, so it's really for guests who wants to stay away from the city centre. Dinner was good but breakfast wasn't great.

4.1

Apr 2023

Very nice hotel to stay

I love the in room onsen, and your breakfast Transformation is super on time Ocean view is awesome

None

4.1

Mar 2023

Will visit again in the future!

One of the kind with rich history, unique and well maintained. Property on top of cliff with our in room hot bath facing open ocean!

Weather could be better :D

4.1

Mar 2023

Poor

Some breakfast food are nice

Hotel service are not good, we texted and request a service vehicle going to hotel but no one replies our messages and we started to walk from the bus stop going up to the hotel with our luggages in the winter season. It's so difficult to go and checkin there! so much struggle and stress! Fyi no public vehicle are available going up to the hotel! If we did not pay in advance I will definitely cancel my reservation and find some hotels that have a good services. In addition the hotel is quiet old and less employees will be serve your needs. And our room stinks I don't know whats that smell. Anyways please try to be proactive and responsive to the guest. Thanks

4.1

Feb 2023

Superb

-the room is perfect, quite cozy and spacious for a private spring spa inside the room -snow view from the window in the morning -heater working well -great shampoo and shower gel products -shuttle bus

-wondering if they could serve japanese food instead of western food in the restaurant -it was forbidden to wear flip flop to the restaurant and the staff did not mention it at the reception. it was awkward -no small convenience store inside the hotel when it is located on a mountain -the shuttle bus drivers are generally friendly but there was one driver who was very pissed the while time, i was scared

4.1

Jan 2023

disappointing

the manager on duty at night was very friendly and helpful

it’s in the middle of nowhere, decoration is dated, no one at the entrance to greet you and assist with luggage. we booked a room for 4 but somehow they only included breakfast for 3, and I was not allowed to purchase an additional breakfast for my 4 yr old, which was just ridiculous.

4.1

Dec 2022

Depressing and overpriced

they had a coffee machine in the lobby

very dingy and outdated. Beds horribly uncomfortable. Windows had condensation on them so we couldn’t even see the view. looked very different from photos online. extremely dissatisfied

4.1

Dec 2022

Perched on a clifftop, high above Otaru, the private bath and views are worth the trip

Come for the views, stay for the private bath (overlooking the ocean if you can) Open up the windows and enjoy the view and serenity of having you own private bath in every room

4.1

Nov 2022

Visit Otaru Aquarium if you stay here with kids.

Great view of the sea. Interesting dishes at the restaurant with wines made in Hokkaido. Close to the Otaru Aquarium (Otaru Suizokukan).

The hot water in the bathtub had some small bits of rubbish floating in it. Perhaps it’s a normal condition but I didn’t like it.

4.1

Jul 2021

Exceptional

The staff are very friendly. We love the view and the food specially the service. It’s worth the price.

4.1

Aug 2020

Grand old hotel... superb service and location

Location, view (especially from the bath), staff, wonderful meals, great service, shuttle service is needed and provided. Coffee and hot chocolate with snacks available. Great bathroom.

Very tired furnishings in room and around hotel. The viewing platform was closed and looked in need of repair and painting. Could only open the bath room window.

4.1

Feb 2020

Unforgettable experience, you must get the ocean view room. Value for money, high class a la carte.

Set in a beautiful ocean side, grand decoration, exceptional services from staff. We had a ocean view room, it was absolutely incredible. The decoration in our rooms was grand, like some posh families in the victorian times. The ocean view was absolutely spectacular, not to mention the private bath. Staff was attentive and polite, really second to none, only in Japan. Transportation is good, but you do need to plan ahead booking the shuttle from the station to the hotel.

Nothing, but if I had to be picky, the lighting could be brighter.

4.1

Feb 2020

Castle on a hill

Ocean view room. Amazing vantage point for ocean & distant mountains. Could see birds & possibly sea lions, needed binoculars. Enjoyable set dinner & breakfast. Excellent service. Nice public bathing as well as private bath in room. Was able to open the bath sliding window once the snow outside was loosened with warmth from inside. Music & lights controlled from massive over king size bed. Hotel is aged (outdoors) Indoors would have been very lux in its day, still a great experience.

Location only good for Aquarium in the winter, did a little of the nature walk in the snow. However shuttle service is available & it’s about being in the hotel. Had we known there were spa services, might have arrived at check in time.

4.1

Dec 2019

Awesome ! Recommended

Everything

4.1

Nov 2019

Disappointing

Food.. Just..food..

Bad hotel per price...

FAQs

How much does this hotel cost compared to others in Hokkaido Prefecture?

The average price for a rental in Hokkaido Prefecture is $116 per night. This rental is $69 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hotel Neu Schloss Otaru. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hotel Neu Schloss Otaru pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Neu Schloss Otaru?

We found 9 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, smoking allowed, and parking.

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Kitchen or Kitchenette · Air conditioner · Internet / Wifi

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$$$$

Hotel Neu Schloss Otaru

Hotel in Hokkaido Prefecture

Reasons to book

About this hotel

Amenities

Map of Hokkaido Prefecture

Nearby attractions

Available Rooms

Hotel Neu Schloss Otaru

Hotel in Hokkaido Prefecture

Reasons to book

About this hotel

Amenities

Map of Hokkaido Prefecture

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Hokkaido Prefecture?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Neu Schloss Otaru pet friendly?

What amenities are available at Hotel Neu Schloss Otaru?

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