Hotel Chichen Itza

4.1 / 5.0

Excellent(1,114 Ratings)

Hotel in State of Quintana Roo

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Situated on the main street of the charming village of Pisté, this renovated colonial-style hotel is less than 1.5 km from the famous Chichen Itza ruins. It offers an outdoor pool, tropical gardens and air-conditioned rooms with satellite TV.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Garden

Family friendly

Map of State of Quintana Roo

Nearby attractions

Chacchoben Archaeological Area

192 mi

Tirolesas Kan Kin Bacalar

215.6 mi

Mariposario Otoch Peepen

198.7 mi

Letras de Laguna Kaná

134.2 mi

Available Rooms

2 Double • 344 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Double • 344 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Double • 344 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

$$$$

Hotel Chichen Itza

$$$$

4.1 / 5.0

Excellent(1,114 Ratings)

Hotel in State of Quintana Roo

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Garden

Family friendly

Map of State of Quintana Roo

Nearby attractions

Chacchoben Archaeological Area

192 mi

Tirolesas Kan Kin Bacalar

215.6 mi

Mariposario Otoch Peepen

198.7 mi

Letras de Laguna Kaná

134.2 mi

Available Rooms

2 Double • 344 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Double • 344 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Double • 344 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

4.1 / 5.0

Excellent(1,114 Ratings)

100% verified reviews

2.5 / 5.0

Oct 2024

It was just ok. Staff friendly.

The staff were all friendly and helpful.

The food in the restaurant for dinner was below average. The room felt a little dank or musty.

4.0 / 5.0

Oct 2024

Très bien placé pour visiter chichen itza à l’ouverture

L’emplacement pour le site de chichen itza est top. En 5 minutes en taxi. L’hôtel est sympa, avec une jolie piscine. Les chambres sont bien pour une nuit. Le responsable est très serviable, et nous a aidé à chaque fois (taxi, repas, prise, conciergerie…) L’hôtel est à 10 minutes de la gare de Chichen Itza pour prendre le train maya ouvert en 2024. Pleins de destinations facilement accessible.

Le petit dej face à la route, dommage. A noter que le restaurant ferme à 22h. C’est l’heure où nous sommes arrivés, nous avons acheté un sandwich a la station juste à côté. La nuitée est un peu chère pour le Mexique pour ce niveau de prestation, on paie clairement l’emplacement.

5.0 / 5.0

Aug 2024

Pasamos 3 noches excelentes

Especialmente la atención del personal, todos ellos excelentes personas, amables y siempre dispuestos a ayudar

El Wifi, de verdad tienen que mejorarlo, hoy en día muchas personas combinamos nuestras vacaciones con trabajo y ahí en el Hotel es imposible tener una conexión buena y estable

5.0 / 5.0

Aug 2024

Lo Mejor cerca de Chichén 😇

Excelente ubicación a 5min de las ruinas, hotel colonial, con bellos espacios, muy buena atención.

No tiene elevador, no lleves mucha carga 😅

4.0 / 5.0

Jan 2024

Guter Ausgangspunkt für Chichén Itzá

Sehr freundliches Personal, gutes Restaurant im Hotel, schöne Anlage

5.0 / 5.0

Jul 2023

Exceptional

Through Booking.com we had changed the reservation from four rooms for two nights, to three rooms for one night. When the first member of our party arrived, she was charged for the ORGINAL reservation. It took some time and intervention by Booking.com to eventually get a refund (had to be a bank transfer, as hotel claimed they could not issue a credit against the credit card used for the charge). All is well now.

3.5 / 5.0

Jun 2023

Good

The staff is excellent - very helpful and kind + breakfast is delicious

4.5 / 5.0

Jun 2023

A reasonable hotel to visit Hotel Chichen Itza.

Reasonable hotel quality. Reasonable cleanliness. Comfortable bed. What more do you need to sleep :-)? The hotel will not put you on your ass, but it is perfectly adequate for an overnight stay.

During our stay there was a very noisy wedding in the garden of the hotel. However, it can be assumed that it will not be repeated every night.

5.0 / 5.0

Jun 2023

Exceptional

The amazing pool, amazing staff, amazing food and amazing location. 20 min walk to Chichen Itza and 10 min drive to some of the quieter Cenotes.

Nothing it was perfect.

4.0 / 5.0

May 2023

Suprisingly good hotel close to Chichen Itza.

The restaurant was very good and the breakfast was terrific! Toileteries were provided including a shoe clean glove.

The room was too dark and there was no overhead light. The pool was not very clean.

4.5 / 5.0

May 2023

The place to stay in Chichen Itza

The hotel is in great condition, breakfast was delicious. They mad a decoration on the bed for our honeymoon that was nice. There where no refrigerator in the rooms so I was able to store my drinks in the hotel bar

Wifi is low signal. There is no refrigerator/mini bar and no safe to store valuables.

3.5 / 5.0

Apr 2023

Nice stay. Pleasant staff and good location. Lovely food. A little disappointed but would happily st

Location was great and free shuttle to and from archeological site was brilliant. Nice room and bathroom.

Very tired looking. Pictures of pool area must have been very old. Decking in bad state. Breakfast took a while and we had to cancel our order on the first day as would have missed the shuttle bus. Internet intermittent and not great in the room which effected the TV reception. Late check out a problem. Could only pay in Peso even though card accepted for everything else. ATM for Peso broken so no late check out.

4.5 / 5.0

Apr 2023

Superb

perfect location, exceptional breakfast

room oriented to reception - very noisy

5.0 / 5.0

Mar 2023

great stay. totally recommended

spacious. clean. friendly staff. decor.

4.5 / 5.0

Mar 2023

It was a great place to stay.

We loved the location, the pool and the breakfast. we stayed here the night before heading to Chichen Itza.

4.0 / 5.0

Mar 2023

Authentical hotel with pros and cons

It was very close to Chihcen Itza. Hotel offers a shuttle service to Chihcen Itza, which were very helpful. It has a large pool, pool were clean. Everyone work here were Mayans, I really appreciate it. The reception suggested us to visit one Cenote, the cenote were very nice. There are chairs to sit on the commom balconing, our kids enjoed that.

the room itself is like a motel. The first room we got were facing to a wall, even the hotel were half filled. We refused and were changed to a room facing to the garden, that were nice. We got the the comment, that they had upgraded us, only because we stay two night... But we initially booked a room facing to the garden... the room and facility were rather basic and functioal, for one night would be just good. The breakfast is actually fine, but very badly organized, as they do not have buffet and everyone had to wait untill someone can bring them some food. There were one midium aged angry lady, who were extremely demanding, everyone had to wait for their breakfast at least 30min... to overnight in Chichen Itza, everyone just want to get up early have a fast breakfast and visit the Chiche Itza Ruine before the big groups arrives. here you lose one hour only waiting for the breakfast vene get up at 7... When we asked for the second basket of bread (first had 3 small pieces of white bread and 3 mini sweets), as we were 4 people, the lady wanted to charge me extra for more bread, I can not believe it... they only serve on the terrasse, even the really big restaurnt is all empty, some guests had no table and got really angry... Next morning the lady is gone and verything worked a bit better. taxis offered by the hotel are much more expensive than usual taxis you can stop on streets.

4.5 / 5.0

Mar 2023

Superb

The hotel is remodeled, and everything works. Staff is friendly. The location is great. It has a convenience store next door and an ATM across the street with great rates. Breakfast was excellent. Safe in the room and smart TV with entertainment options. Highly recommended.

No complaints.

5.0 / 5.0

Feb 2023

Exceptional

Alles. The Service for driving to Chichen Itza is perfect.

5.0 / 5.0

Jan 2023

Wonderful stay

Value for money. Very helpfull staff, good ambience. Newly renovated hotel. They got everything just right.

nothing

4.0 / 5.0

Jan 2023

Good

Great location, good breakfast.

Wifi was not working in the room, only on reception.

1.5 / 5.0

Dec 2022

basic

The pool was nice and for a trip to Chichén Itzá was very convenient located

The hotel was dated, the breakfast staff wasn’t very kind, breakfast was ok. The bathroom was old, the hairdryer was unusable, filling the bathtub meant the bathroom floor would be completely soaked. We made the mistake of staying for 3 nights but there’s nothing to do in Chichén Itzá other than the ruins, so don’t recommend staying there for more than 1 night.

4.5 / 5.0

Dec 2022

Superb

Cozy with a certain charm

The ambiance

2.5 / 5.0

Dec 2022

Ok for a one night stay close to Chichen Itza

-the staff was very friendly and helpful;

-we stayed durig rainy weather, the room was cold and very humid

2.5 / 5.0

Dec 2022

adequate

lovely swimming pool. relatively quite

NO internet in the bedroom. breakfast table right beside a very busy dirty polluted road, when it could have been in a quite green garden at the back of the hotel!

4.0 / 5.0

Dec 2022

Very good

Beautiful location, kind staff

No wifi în the room

3.5 / 5.0

Dec 2022

Great Stopover for Chichen Itza

Convenient for Chichen Itza, great breakfast, parking, WiFi was good. Town was worth a short walk into, saw an old church, and a few shops. Got up early and drive a couple of minutes to the main gate and car park , get into Chichen Itza before the coaches arrive!

Not the hotels fault at all, it's really just a stop over location for the main attraction, road a little noisy, ask for a pool view room which is slightly quieter

4.0 / 5.0

Oct 2022

Lovely place with the wrong staff

The room and bathroom were really confortable

The reception is a disgrace. As a guest you feel very unwelcome. Personel at breakfast are hinting that tips aren't included.

FAQs

How much does this hotel cost compared to others in State of Quintana Roo?

The average price for a rental in State of Quintana Roo is $233 per night. This rental is $169 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hotel Chichen Itza. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hotel Chichen Itza. Enjoy the water!

Is Hotel Chichen Itza pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Chichen Itza?

We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.

Explore similar vacation rentals in State of Quintana Roo

Explore all rentals in State of Quintana Roo

4.1 / 5.0

Excellent(2,120 Ratings)

Casa San Juan

Hotel

in Valladolid

3-star

2 full beds

Garden · Pool · Air conditioner

Looking for the perfect place to call home during your trip to State of Quintana Roo? This Hotel offers a comfort and style with top-notch amenities, including Air conditioner, Internet / Wifi and Laundry, and more.

$$$$

Hotel Chichen Itza

Hotel in State of Quintana Roo

Reasons to book

About this hotel

Amenities

Map of State of Quintana Roo

Nearby attractions

Available Rooms

Hotel Chichen Itza

Hotel in State of Quintana Roo

Reasons to book

About this hotel

Amenities

Map of State of Quintana Roo

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in State of Quintana Roo?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Chichen Itza pet friendly?

What amenities are available at Hotel Chichen Itza?

Explore similar vacation rentals in State of Quintana Roo

State of Quintana Roo travel inspiration

Related vacation destinations