JW Marriott Hotel Hong Kong
4.2
Excellent(527 Reviews)Hotel in Hong Kong
5-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Sitting atop the prestigious Pacific Place Complex, the JW Marriott Hotel Hong Kong has direct access to the Admiralty MTR Subway Station and Pacific Place Shopping Mall.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Garden
Family friendly
Map of Hong Kong
Available Rooms
Deluxe King Room with City View
1 King • 344 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Premier King room with Harbor View
1 King • 344 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Executive Mountain View Room with King Bed and Executive Lounge Access
1 King • 344 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Executive Harbor Room with King Bed and Executive Lounge Access
1 King • 344 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
JW One Bedroom Executive Suite with City View & Executive lounge access
1 King • 699 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.2
Excellent(527 Reviews)100% verified reviews
4.2
I really enjoy going to the 24hours fitness center. Especially using the sauna and steam room in the toilet after my work out. The staff at the fitness center was also very social able and helpful. The highlight of the trip is definitely my time in the JW Marriott hk Gym.
For guest whom check in ahead of time, we should be notified when out room is ready. I checked in to JW Marriott at 5am in the morning much earlier then the check in time which was supposed to be at 3pm. Although not a must, it will be good to provide guest who arrive in Hongkong much earlier due to flight schedule with a place they can rest. Example providing them with access to the lounge or fitness center to wash up (does not have to be complementary). Also it would be good to be notified when if our rooms are ready in advance. Not having any notification from the hotel until the time of check in is something i don't really like.
4.2
備品以及香氛完美
枕頭跟床的舒適度很棒
空間如果可以再大一點更好
充電孔位置不方便
4.2
交通が便利
朝ごはん
4.2
Room, staff
Renovations!
4.2
Petit
Déjeuner
Chambre vieillottes. Hôtel à rénover
4.2
great corner room with an angled view of the harbour.
Thumping disco music from 7 ish to 9 and 11pm. What is this??? It is a business hotel and I expect quiet environment at all times!
4.2
游泳池维修中
4.2
Great view, good location, a short walk to Hong Kong Garden which is a quiet gem.
No power point for hair dryer in the bathroom.. perhaps needs an upgrade.
4.2
Organizzazione e professionalità
4.2
The location is great, right above the pacific mall. The subway station is right there. lots of restaurants around. The hotel room is clean, and view is awesome. There was a little story happened at that time. My son played my husband's phone on the checkout day, and forgot to bring with him. We didn't realize untill we got to airport. We called the hotel, they sent staffs to check the room and found the phone. They kept the phone in the safe for us till when went back to HONGKONG for ten days.
no
4.2
Clean lady is fantastic and location is good.
Upon checking in, the front desk staff courteously inquired about my interest in the breakfast service, offering a special discounted rate of 20%. Despite my initial uncertainty due to my primary purpose being to visit my daughter, I decided to book breakfast for three people for two days, considering the option to cancel if needed. The following day, when my daughter didn't wake up early, I contacted the front desk to cancel breakfast for that day. To my surprise, they informed me that it was not possible. The first reason provided was the requirement of a 24-hour notice for breakfast cancellations. However, given that my reservation time had not surpassed 24 hours, it seemed unreasonable to be unable to cancel within that timeframe. The second reason given was the exceptionally affordable nature of the discounted rate, making cancellations impermissible. I explained that the breakfast was a buffet and not specifically prepared for me, and despite my reservation, I did not partake. Additionally, there were still three hours until the breakfast service concluded. I couldn't comprehend the rationale behind the denial of cancellation. The staff mentioned the favorable current price, stating that canceling would result in the loss of this benefit. Despite my willingness to pay the full amount if I decided to have breakfast later, they only proceeded to cancel after my insistence.
I called the front desk to request the delivery of three bottles of water. Although they assured me it would be taken care of, after waiting for 35 minutes, I called again to remind them of my request. The water was finally delivered approximately 10 minutes later.
During check-in, I pre-paid with a credit card. However, upon reviewing my credit card statement on the fourth day after departure, I noticed that the pre-paid amount had not been refunded. Upon contacting the hotel, I was informed that the refund process would take two weeks of working days.
4.2
brakefast
4.2
The breakfast was excellent and varied.
4.2
Good location, good room size for Hong Kong
They accepted my request for late check out 2pm when I checked in, but only gave me 1pm when I checked out
4.2
Location
Staff dealing with customers
4.2
Great location - easy walk to Admiralty MTR station. Direct access to Pacific Place shopping mall. Good facilities - gym, sauna, pool, massage, etc. Fresh fruit bowl in the room. Comfortable bed.
I would have liked a choice of different types of pillows - all the four pillows on my bed were much too soft and using two together made them to high. Some hotels offer guests the choice of low, medium, high loft pillows and also with different types of fillings.
4.2
Made me feel like staying at home. Felt like staff are looking after us. I liked when I came back afternoon, beds were ready and curtains were closed. Was satisfied with extra mile service.
N/A. Enjoyed staying 3 days in Marriott hotel.
4.2
very convenient located
4.2
Everything
4.2
Like the hotel’ location and very kindly service.
The accessibility room was not good for wheelchair users:
1.very difficult into the room.
2.the door of shower room no place for hang towels.
3.Any restaurants inside hotel no any seats for hotel’s guests! Push me( handicapped)go outside for lunches and dinners
4.2
The room was confortable, clean and well maintained. Wi-Fi worked really well. The location was excellent, with direct access to shopping mall and train station. Very easy to walk around even with the baby stroller. Breakfast was good, not that many options (not needed) and everything fresh and well prepared.
4.2
Breakfast choice was a bit limited
4.2
The location
Its a very dated hotel and personally i think its time for major upgrade
4.2
Nice location and comfortable place
Not really good food.
FAQs
How much does this hotel cost compared to others in Hong Kong?
The average price for a rental in Hong Kong is $55 per night. This rental is $53 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at JW Marriott Hotel Hong Kong. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at JW Marriott Hotel Hong Kong. Enjoy the water!
Is JW Marriott Hotel Hong Kong pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at JW Marriott Hotel Hong Kong?
We found 14 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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