DoubleTree by Hilton Hotel and Spa Chester

Couples treatment rooms, Turkish bath, body treatments, aromatherapy

Minibar, in-room safe, desk, blackout drapes

Shower, eco-friendly toiletries, hair dryer, towels

4.2 / 5.0

Excellent(1,005 Ratings)

Hotel in Chester

4-Star Hotel

Reasons to book

Includes essentialsGarden, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Eco-certified hotel with a full-service spa and a health club
Along with a full-service spa, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, massage/treatment rooms, and 24-hour room service.
DoubleTree by Hilton Hotel and Spa Chester offers 219 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Chester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Chester

Nearby attractions

The Liverpool Waterfront UK

23.8 mi

Available Rooms

Room, 1 King Bed

1 King • 12 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Twin Room

2 Single • 12 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Twin Room

2 Single • 12 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Junior Suite, 1 King Bed

1 King • 24 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Junior Suite, 1 King Bed

1 King • 24 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

$$$$

DoubleTree by Hilton Hotel and Spa Chester

$$$$

4.2 / 5.0

Excellent(1,005 Ratings)

Hotel in Chester

4-Star Hotel

Reasons to book

Includes essentialsGarden, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include a health club.

Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Chester

Nearby attractions

The Liverpool Waterfront UK

23.8 mi

Available Rooms

Room, 1 King Bed

1 King • 12 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Twin Room

2 Single • 12 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Twin Room

2 Single • 12 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Junior Suite, 1 King Bed

1 King • 24 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Junior Suite, 1 King Bed

1 King • 24 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

4.2 / 5.0

Excellent(1,005 Ratings)

1.5 / 5.0

Dec 2024

Convenient location for shopping at Cheshire Oaks. Room was fine but right next to lifts so a bit noisy. Didn’t get a good sleep as the room phone started beeping at 1.50am and again 1/2hr later! Had to unplug from wall to make it stop. Supposedly it happened throughout the hotel. Also didn’t get the signature Doubletree cookies at check in.

2.5 / 5.0

Nov 2024

Staff at reception, restaurant and also breakfast were all amazing. Housekeeping also came to make a bed up after a room change and was lovely and friendly. Whole place was immaculate. Spa was busier than we would’ve liked so struggled for a sunlounger, room was too warm too.

1.5 / 5.0

Nov 2024

Cons - Took 35 minutes to check in , walls are very thin , could hear the couple next door going at it and then showering and using the bathroom , towels in my room had stains. Pro- Nice area and building , complimentary drink on arrival , cookies once checked in , comfy bed

2.0 / 5.0

Nov 2024

Nice room but there wasn’t enough towels and gowns for the amount of people. We also didn’t get offered a cookie when we arrived.

2.0 / 5.0

Oct 2024

First was the reception lady who assisted my check in, it was terrible because i feel that i am not welcome to the place. No greetings and is not approachable. but when I finished she politely greeted other guest next to me. (White guest). Same happened when i had my breakfast a different lady who's in the front desk of restaurant. It seems that they are only pleasant with white people . The customer service is terrible when it comes to me

1.5 / 5.0

Oct 2024

Hotel is lovely, but got caught out by the 16 age limit for kids to use the pool. I understand the reasons why but this wasn't clearly indicated on the Hotels.com Web page. If it was we would have chosen the mecure down the road which is much cheaper and pool for all. Had 2 very disappointed kids.

2.5 / 5.0

Oct 2024

Short stay in Chester. Hotel is a little outside of the city centre but the rooms are really nice, as is the bar area. The gym is great and popular. Would definitely come back here.

2.0 / 5.0

Oct 2024

Nice location close to city centre.. good amenities & quality as expected from a reputable chsin

2.0 / 5.0

Oct 2024

Great facilities and standard of accommodation for a reasonable price. Service at Breakfast is the only blight on our stay. We are awaiting management feedback after our formal complaint in check out as to how we were greeted.

2.5 / 5.0

Oct 2024

Great staff, great hotel

2.5 / 5.0

Sep 2024

Staff and service feedback would have been excellent for reception staff but restaurant staff were absent from post for so long that we crossed the restaurant to a desk where the young lass in attendance was chatting to a colleague and laughed at us for approaching the wrong station. We came to realise that the person with whom she was chatting was the one absent from post when we arrived to dine. Very rude on both counts.

2.5 / 5.0

Sep 2024

Our stay here was overall excellent, rooms clean and comfortable, outside areas very good weather permitting, bar and restaurant very good and reasonably priced. Excellent location for visiting Chester and of course the Zoo.

2.0 / 5.0

Sep 2024

Note the swimming pool is viewed as part of the spa so you are charged £20 if you just want a swim. Bit cheeky to be honest. Stayed in many hotels and none charged extra for use of the pool. Room too hot and air conditioning obviously set to limit too high!

0.5 / 5.0

Sep 2024

To be honest it was one of the worst nights sleep of my life. I went to reception to change rooms, due to all the leather on my bed being ripped and hanging off and certainly not the standard I would expect from a Hilton. The room I was moved to had a mattress where you could feel the springs and a constant noise all night from the vent, it won’t let me upload my video of the noise.

2.5 / 5.0

Sep 2024

Amazing place

2.5 / 5.0

Sep 2024

Lovely hotel with friendly staff and amazing food.

2.5 / 5.0

Sep 2024

A lovely place to stay- very clean, hotel room comfy, bathroom great had all home comforts, shower excellent , large magnifying mirror to use if needed. Complimentary Shampoo, conditioner etc to use no need to take your own . Great place to stay for the races. Taxi to and from good. A lovely spa even tho we had to £20 each it was very relaxing and the pools were lovely. Great over night stay. Breakfast really nice, more than enough and a lot of choice!! Thank-you we will definitely come back 😍

2.0 / 5.0

Sep 2024

Nice hotel ,friendly staff stayed 2 nights comfortable room

2.5 / 5.0

Sep 2024

An absolutely beautiful hotel. The room was great, the food was amazing, and the spa was simply devine. Definitely one of the nicest hotels I've stayed in. I would definitely stay again.

3.0 / 5.0

Sep 2024

Hotel promise of a welcoming cookie but did not adhere to it as they ran out and weren't deliverer in the morning so rather disappointed

2.0 / 5.0

Sep 2024

Very nice hotel in lovely grounds. Great bar and garden area if the sun is shining, which it was! Room wasnt quite ready on time but complimentary drink in the sun made up for that! Staff all very friendly. Food was nice. Reasonably priced. Wife has stayed twice before on Spa days and I'd certainly return.

2.0 / 5.0

Sep 2024

Great Hotel, enjoyable stay, only minor gripe TV had no signal so next to useless. Comfortable bed, great breakfast. Would definitely stay again.

2.5 / 5.0

Sep 2024

It as fantastic. All we needed and more.

5.0 / 5.0

Sep 2024

Great location , lovely hotel with a great breakfast

2.0 / 5.0

Aug 2024

Use of the pool was 175 dollars Canadian for a 2 night stay, water was cold for bath or shower in our room the forst night, fixed the 2nd but no aknowledgment of the issue for our first night.

2.0 / 5.0

Aug 2024

Its a great place the only issue is that for tge pool area you have to pay 20 per person for a 2 hour slot so morning swims weren't an option.

3.0 / 5.0

Aug 2024

Check in was a practice in being inhospitable.

3.0 / 5.0

Aug 2024

Extremely rude girl that checked us. Gave us no info about breakfast or where to park or how to get to the elevator. Didn’t offer us cookies either. Just wanted us to move on…

2.5 / 5.0

Aug 2024

We had a lovely stay, hotel is very clean, smells amazing, great, decor and room, well staffed, friendly staff. The food was great and the garden terrace a lovely place to sit and have a few drinks. Nice welcome touch with the warm chocolate cookie and Prosecco. Only negative was after I booked I got an email saying the spa is £20 per person to use which is unfair if you are a hotel resident, we didn’t use it.

1.5 / 5.0

Aug 2024

I booked a two day stay at this hotel as a Suprise for my wifes birthday. I am a little disabled so i always book a room with a walk in shower. The pictures of the room on hotel.com showed my room to have a walk in shower with various complementary toiletries. When we checked in & arrived in our room we were both very disappointed the room was nothing like the room that i had seen when i booked it there was no walk in shower or complementary toiletries as shown in the pictures when i booked the room. The room had 1 small window in the corner of the room. We expressed at reception that i had booked a room with walk in shower but we were advised that we would need to pay for an upgrade room for walk in shower. I am disabled so i had to pay for a room upgrade. The lady on reception did allow us to have a one morning complementary breakfast & apologised for incorrect pictures being shown on hotel.com. The room that we ended up in was very nice but i had to pay for it. The hotel in general is also very nice and we may stay here again in the future.

2.0 / 5.0

Aug 2024

Felt like paying a premium price and didn't experience much to enjoy. My friends had stayed before but I don't think will come back again. We booked a spa package for before we could get check in which was straightforward. After we got changed and went to the pools, there were no seats for us. Despite signs saying towels couldn't be left on beds and that they would be cleared regularly, we never saw this happening. My spa treatment was also disappointing. I had a neck and back massage booked. It was down as a 25 minute appointment but it was less than 20 minutes in total, I checked. The facilities in the spa were alright, nothing special, just felt overcrowded. Check in to the hotel was good and the staff at reception were nice. Pretty much all of the staff we interacted with were good. The room we stayed in was a classic twin room. The room itself was everything we needed for our stay except the bed itself was so uncomfortable. Everyone in our group commented on how bad it was. We joked that we should have brought our own pillows because of how thin they were. We used the restaurant on one of the nights and found it to be good. Everyone in our group enjoyed their meals. Again, the staff here were attentive and service was good. Breakfast was decent if not a bit chaotic. We were shown to our table and went up to the breakfast buffet. Within a couple of minutes of returning, we found our table had been given to another family by the staff. Buffet has a good variety.

5.0 / 5.0

Aug 2024

Nice hotel good parking.

0.5 / 5.0

Aug 2024

You told them I hadnt paid so had to pay at the hotel and you have taken the money

5.0 / 5.0

Aug 2024

Made to feel very welcome

1.0 / 5.0

Aug 2024

Extra charges for everything

2.5 / 5.0

Aug 2024

Great hotel in ideal location, good parking. Spotlessly clean all through with big comfortable rooms. Good quality reasonably priced food and drinks

5.0 / 5.0

Jul 2024

Excellent stay.

2.5 / 5.0

Jul 2024

Clean.efficient.comfortable and quiet

2.0 / 5.0

Jul 2024

Check was excellent friendly and professional guy was really smart not had this in a long time . Bed was heaven room a little small air con hardly worked that’s the only gripe stay was perfect otherwise . Impressive reception area . Didn’t use the pool as a little expensive I’m sure it’s wonderful .

2.0 / 5.0

Jul 2024

facilities were good

FAQs

How much does this hotel cost compared to others in Chester?

The average price for a rental in Chester is $189 per night. This rental is $52 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at DoubleTree by Hilton Hotel and Spa Chester. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is DoubleTree by Hilton Hotel and Spa Chester pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at DoubleTree by Hilton Hotel and Spa Chester?

We found 9 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.

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3.6 / 5.0

Good(2,228 Ratings)

Mercure Chester Abbots Well Hotel

Hotel

in Chester

4-star

1 full bed

Garden · Pool · Pets allowed

Soak up the beauty of Chester in our Hotel, Mercure Chester Abbots Well Hotel. With a range of amenities such as Air conditioner, Internet / Wifi and Laundry, you'll feel right at home.

$$$$

DoubleTree by Hilton Hotel and Spa Chester

Hotel in Chester

Reasons to book

About this hotel

Amenities

Map of Chester

Nearby attractions

Available Rooms

Room, 1 King Bed

Twin Room

Twin Room

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

DoubleTree by Hilton Hotel and Spa Chester

Hotel in Chester

Reasons to book

About this hotel

Amenities

Map of Chester

Nearby attractions

Available Rooms

Room, 1 King Bed

Twin Room

Twin Room

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Chester?

Is parking included with this hotel?

Is there a pool at this hotel?

Is DoubleTree by Hilton Hotel and Spa Chester pet friendly?

What amenities are available at DoubleTree by Hilton Hotel and Spa Chester?

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