Crowne Plaza Chester, an IHG Hotel
4.4
Excellent(1,002 Reviews)Hotel in Chester
4-Star Hotel
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
Eco-certified hotel with a full-service spa and a health club
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Housekeeping is available on request.
Crowne Plaza Chester, an IHG Hotel offers 160 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.
An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Housekeeping is available on request.
Crowne Plaza Chester, an IHG Hotel offers 160 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Hot tub or spa
TV
Gym or Fitness Center
Map of Chester
Available Rooms
Standard Room
1 Single
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Premium Room
1 Single
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 Queen Bed
1 Queen • 220 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Twin Beds
2 Single • 230 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Premium Room, 1 Queen Bed
1 Queen • 240 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
4.4
Excellent(1,002 Reviews)4.4
Only over night but really friendly service
4.4
Nice hotel, we were able to check-in before 11am. All staff were great, location superb, breakfast was fantastic. We will stay here again should we return to Chester
4.4
The staff at the Crown Plaza were extremely helpful. The hotel was very clean and had an amazing gym and pool. The breakfast was superb, lots of choice and I would not hesitate to recommend it for a break in Chester.
4.4
Not bad, but breakfast could be better
4.4
Great location, good service, pleasant rooms. Value for money!
4.4
The staff were really friendly & helpful. The general hotel is really nice but quite a lot of the furniture in our room was dated and chipped. The location is really good and we had the room service breakfast which was really good and definitely worth the room service charge.
4.4
Fabulous stay in Chester. Great service from friendly staff 😊
4.4
Only reason marked down, we found the hotel rooms to be quite noisy compared with other locations.We had a snorer next door and kept one of us awake!
4.4
Stayed there following Chester marathon. Room was nice with a bath. Loads of nice touches lots of charging points in room and usb chargers. Plenty of tea coffee biscuits and bottles of water. Best thing was the staff who were all very good especially in the restaurant for dinner and a breakfast
4.4
Nice location, now with plenty on offer from the New Indoor Chester Market on the door step. Advice to use the council car park under the hotel, a lot cheaper than the one provided that is almost full every night.
4.4
Excellent service from all staff in all areas
4.4
Shower and sink in room poor hot flow,so showered in pool showers as they were very good, unfortunately a few red marks on pillow and bottom sheet. Bedding rectified instantly, staff were excellent. Food good
4.4
Jamie and Benjamin on nights were excellent made our stay! Definitely visit again all staff were vibrant and helpful. Had a room package which looked great aswell good job to the housekeeping .
4.4
Room its self was nice however noise levels were not great and we’d been given a connecting door (door to next room from our room which was of course locked)
However it didn’t keep the noise out. So felt like we were in the same room as the couple next door when they were having a conversation and got woken up at 1am
4.4
Check in was good and parking was easy with access straight in to hotel. Car park for hotel is private so feels quite secure.
The room was unfortunately very disappointing. It really needs an update as very old fashioned. They have tried to keep up with modernisation by installing a large lcd tv which unfortunately was only partially visible from the bed.
The biggest disappointments were the cleanliness and the lack of soundproofing.
We had some items to put in the fridge and were surprised to open the door to find the rear of fridge with numerous black mould spots. This was also the case on the tiles in the shower (actually a bath you stand in with a shower in it). The basin surround had black mould below the rim behind the tap and one of the hand towels supplied was stained and torn.
We had three nights in this hotel and slept badly for two as you could literally hear everything from the surrounding rooms. And I mean everything!
I stay in approximately 100 hotels per year, including other Crowne Plazas and this hotel was not what I expected from the brand. Most certainly not 4 star where the room is concerned compared to other hotels.
On a positive note to finish all of the staff that we came in to contact with were excellent, very polite and friendly.
4.4
Very comfortable stay
4.4
Hotel was very nice staff were lovely and breakfast was very good with ample choices.
4.4
Thanks to all Staff members who looked after us with smiles on their faces and such helpfulness.
Special thanks to Raphael, Restaurant Manager for always being so pleasant, helpful and professional
Our best wishes
Steve & Jan
4.4
Chester is Loveley
4.4
Clean but dated hotel.
Good location.
4.4
Good location, close to all shops and restaurants.
Decent parking on site.
4.4
Our room definitely needed updating
Reception area very nice
4.4
Lovely hotel, perfect location if wanting to explore the city/go out at night. Less than 5minute walk to the main shops/bars. Pool was fine, rooms clean but basic, hotel itself inside was nice and clean. Breakfast was great, huge selection available. Would stay again!
4.4
Great hotel. Location central but dark back street outside main entrance could be intimidating for some
4.4
Nice stay, good pool. Few tired bits, but nothing that ruined the stay. Good quality breakfasts and good food market across the road.
4.4
Absolutely amazing staff
4.4
Yummy breakfast!! Spacious room. Very quiet. Excellent night skeep with a very comfortable bed.
4.4
Excellent, very helpful staff and lovely breakfast.
4.4
Entrance of hotel is very inviting with modern decor, which continues throughout the hotel.
4.4
Great hotel with very helpful and friendly staff. Enjoyed the leisure facilities.
4.4
Great location for Chester races. Clean but could benefit from some old in parts.
4.4
Great hotel central to everything
4.4
Very clean, staff friendly and accommodating, parking good. Location excellent, facilities great, food very good
4.4
Fantastic breakfast, clean pool area and changing room. Staff are professional, polite and friendly.
4.4
Great stay with the family. The kids loved the pool and had a room of their own room which really helped in the evening. We all had a really good sleep and breakfast was excellent. The staff were very friendly and helpful and the hotel was perfectly located for our needs. The room decor was a little tired and the basin tap had seen better days, but overall the room was clean and bright and comfortable with not musty smells.
4.4
The location was perfect and we were able to get parking (one of the main reasons for booking). The only real complaint was the lack of notice on the weekly fire alarm but also having itchy sheets.
4.4
Perfect location . Lovely staff and great breakfast .
Rooms and spa a bit tired but very clean
4.4
Crowne Plaza hotels are my usual go to hotel chain as the standard is much higher. Unfortunately this was not the case this time. I paid over £300 for 2 nights for a room that was sub standard. Due to heavy rain the window leaked all over our suitcase and the room looked like a budget room. I had asked for chocolates to be left in the room as a gift but these were forgotten although this was rectified.
4.4
Good hotel
4.4
We had a brilliant 2 night stay with our 18 month old. The facilities were excellent, especially the clean swimming pool and changing rooms. The staff were very friendly and helpful and the location of the hotel was very convenient for transport, shops and dining. We would definitely stay here again and would recommend.
FAQs
How much does this hotel cost compared to others in Chester?
The average price for a rental in Chester is $183 per night. This rental is $13 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Crowne Plaza Chester, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Crowne Plaza Chester, an IHG Hotel. Enjoy the water!
Is Crowne Plaza Chester, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Crowne Plaza Chester, an IHG Hotel?
We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and hot tub or spa.
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